*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Hotel J&E by Serranillo features a full-service spa. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.
Business-related amenities at this 3-star property consist of a business center and meeting rooms. Event facilities measuring 269 square feet (25 square meters) include conference space. This Mineral del Monte hotel also offers spa services, a terrace, and a vending machine. Complimentary self parking and valet parking are available on site.
Hotel J&E by Serranillo is a smoke-free property.
- Coffee/tea in common areas
- Front entrance ramp
- Registration desk height (inches) - 43
- Registration desk height (centimeters) - 110
- Elevator
- Elevator door width (inches) - 35
- Number of bars/lounges - 1
- Elevator door width (centimeters) - 90
- Full-service spa
- 24-hour front desk
- Conference space
- Business center
- Meeting rooms
- Tours/ticket assistance
- Free self parking
- Free WiFi
- Free valet parking
- Smoke-free property
- Safe-deposit box at front desk
- Conference space size (meters) - 25
- Spa services on site
- Terrace
- Luggage storage
- Free parking nearby
- ATM/banking
- Breakfast available (surcharge)
- Number of restaurants - 1
- Conference space size (feet) - 269
- Banquet hall
- Laundry facilities
- Vending machine
- Total number of rooms - 20
- No accessible shuttle
Family Friendly Amenities
- Free WiFi
- Laundry facilities
Room Amenities
Hotel J&E by Serranillo offers 20 accommodations with safes and coffee/tea makers. Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Mineral del Monte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
- Television
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Free toiletries
- Hair dryer
- In-room safe
- Room service (24 hours)
- Desk
- Iron/ironing board (on request)
- Wireless internet access
- Blackout drapes/curtains
- Shower only
- Cable TV service
- Free WiFi
- TV size: 32
- Rainfall showerhead
- Towels provided
- Bedsheets provided
- Smart TV
- Magnifying mirror
Parking
Free self parking , Free valet parking , Free parking nearby
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Cooked-to-order breakfasts are available for a surcharge and are served each morning.
Restaruante el seranillo - This family restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar.
24-hour room service is available.
Spa Services
The onsite spa has couples treatment room(s). Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.
- Hot stone massage
- Couples treatment rooms
- Reflexology
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible path to elevator
- Well-lit path to entrance
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair accessible (may have limitations)
Hotel Policies
Payment types
Fees
Optional extras
- Fee for cooked-to-order breakfast: approximately MXN 50.00 to 200.00 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at 11:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted.
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
No rollaway/extra beds available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Service animals not allowed
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- No pets or service animals allowed
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
No pets and no service animals are allowed at this property.
Hotel Names
- Hotel J E by Serranillo
- J&E Serranillo Mineral del Monte
- J&E Serranillo Mineral l Mont
- Hotel J&E by Serranillo Hotel
- Hotel J&E by Serranillo Mineral del Monte
- Hotel J&E by Serranillo Hotel Mineral del Monte
Hotel Reviews
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