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La Joya Pachuca

3.5 star property

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Photo gallery for La Joya Pachuca

Lobby
Front of property
Reception
Premium bedding, in-room safe, desk, laptop workspace
40-inch Smart TV with cable channels, Netflix, streaming services

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Blvd Everardo Marquez No 100, Col. Cuesco, Pachuca, HGO, 42080
  • Hidalgo Stadium
    ‪3 min drive‬
  • Monumental Clock of Pachuca
    ‪3 min drive‬
  • Galerias Pachuca Mall
    ‪4 min drive‬

Room options

View all photos for Junior Room

40-inch Smart TV with cable channels, Netflix, streaming services

Junior Room

  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room

Premium bedding, in-room safe, desk, laptop workspace

Premier Room

  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | Premium bedding, in-room safe, desk, laptop workspace

Family Room

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Double Room

Premium bedding, in-room safe, desk, laptop workspace

Family Double Room

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property

Camino Real Pachuca

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (1000)
The price is $71
per night
$84 total
includes taxes & fees
Apr 23 - Apr 24
Camino Real Pachuca

About this property

La Joya Pachuca

3.5-star Pachuca hotel with 1 restaurants, connected to a shopping center
This hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free valet parking are also provided. Other amenities include a 24-hour business center, a conference center, and a business center.
La Joya Pachuca offers 100 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 40-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a 24-hour business center and a meeting room.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 1894 square feet (176 square meters) include a conference center. This family-friendly hotel also offers a library, an arcade/game room, and gift shops/newsstands. Complimentary self parking and valet parking are available on site. The property offers extended parking privileges to guests.

La Joya Pachuca has designated areas for smoking.

Breakfast is available for a surcharge and served each morning between 8:00 AM and 11:00 AM.
La Joya Pachuca has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site

Food and drink

  • Daily breakfast available 8:00 AM to 11:00 AM for a fee: MXN 170 for adults and MXN 170 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Library
  • Shopping

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1,894 square feet of space)
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Low-height door lock
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1994
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Breakfast fee: approximately MXN 170 for adults and MXN 170 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Hotel La Joya
Hotel La Joya Pachuca
La Joya Pachuca
Hotel Joya Pachuca
Quality Pachuca
Hotel Quality Inn Pachuca Pachuca
Pachuca Quality Inn Pachuca Hotel
Hotel Quality Inn Pachuca
Quality Pachuca
Hotel Quality Inn Pachuca Pachuca
Pachuca Quality Inn Pachuca Hotel
Hotel Quality Inn Pachuca
Quality Inn
Quality
Quality Inn Pachuca Pachuca
Hotel La Joya
Quality Inn Pachuca Pachuca
Quality Inn
Quality
Hotel La Joya Pachuca
Hotel La Joya Hotel Pachuca
Hotel La Joya Hotel
Quality Inn Pachuca

La Joya Pachuca Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 122 out of 174 reviews
Rating 8 - Good. 33 out of 174 reviews
Rating 6 - Okay. 12 out of 174 reviews
Rating 4 - Poor. 3 out of 174 reviews
Rating 2 - Terrible. 4 out of 174 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Enrique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable y rápida recepción 👍
Stayed 1 night in Dec 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great value!
Stayed 7 nights in Dec 2024

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

IGNACIO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean everything inside and out nice and quiet and the employees are all very professional
Stayed 3 nights in Dec 2024

10/10 Excellent

Angelica, Federal Way

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very professional and friendly, the hotel look very clean. Smelled good and is well kept. I was so happy with my experiencia that when i came back to Pachuca I stayed here again. It has a store ma bar, and a restaurant.
Stayed 1 night in Nov 2024

10/10 Excellent

gildardo

Liked: Cleanliness, staff & service, property conditions & facilities
Buen servicio y limpio
Stayed 3 nights in Oct 2024

6/10 Okay

TULA, LIMA

Business traveler, Traveled with partner
Liked: Cleanliness
They need to improve their showers.
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Have stayed here before and it is an average hotel but location that worked for our trip. Not all reception is bilingual but we did have a bellman that spoke good English to help translate. Bed was not comfortable and adjusting the air in the room was a challenge.
Stayed 3 nights in Oct 2024

10/10 Excellent

YUTA

Stayed 1 night in Aug 2024

8/10 Good

TULA, LIMA

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Stayed 6 nights in Aug 2024

10/10 Excellent

Carlos a Maya

Stayed 2 nights in Jul 2024

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Coming back
Stayed 3 nights in Jul 2024

10/10 Excellent

DANIEL

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 2 nights in Jun 2024

10/10 Excellent

IGNACIO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and very good service, and great view from the room to the surrounding area,this is my second time that I stayed in this hotel great.
Stayed 3 nights in Jun 2024

4/10 Poor

Tom

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We have stayed here about 10 different times. There are positives, but there are a few negatives. - the beds are very uncomfortable - they only provide shampoo, no conditioner, no bath/shower gel - no ice available - few towels unless specifically requested
Stayed 4 nights in May 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
The concierge staff were fantastic and went above and beyond in helping me. Thank you again!
Stayed 1 night in May 2024

10/10 Excellent

Lauren

Stayed 2 nights in Aug 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
I have never before stayed in such a cold room
I had to wear my coat and, when sitting, I would also wrap a blanket around me because the room was so cold.. I thought perhaps the shower would help warm the room a little but when I was in the shower I looked at the bathroom ceiling. The bathroom ceiling was made of slats and through the slats I could see electrical wiring, plumbing, and a light on somewhere. So whatever warmth there was from the shower went straight up through the bathroom ceiling. And, if I could see up through the slats, that means whoever might be working up there could see down into the bathroom.
Stayed 4 nights in Feb 2024

10/10 Excellent

Edgar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Nov 2023

10/10 Excellent

Alonzo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice old school hotel
Stayed 1 night in Oct 2023

10/10 Excellent

moises

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Will stay again on my next visit.
Stayed 2 nights in Jun 2023

10/10 Excellent

ROBERTO

Stayed 1 night in Dec 2024

6/10 Okay

Amparo

Stayed 1 night in Dec 2024