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La Joya Pachuca

3.5 star property

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Reception
Breakfast, lunch and dinner served
Meeting facility
Premium bedding, in-room safe, desk, laptop workspace
Business center

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
$85
includes taxes & fees
Apr 1 - Apr 2

Explore the area

View in a map
Blvd Everardo Marquez No 100, Col. Cuesco, Pachuca, HGO, 42080
  • Place, Monumental Clock of Pachuca
    ‪3 min drive‬
  • Place, Independence Square
    ‪3 min drive‬
  • Place, Salones Perla
    ‪4 min drive‬

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About this property

La Joya Pachuca

3.5-star Pachuca hotel with 1 restaurants, connected to a shopping center
This hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free valet parking are also provided. Other amenities include a 24-hour business center, a conference center, and a business center.
La Joya Pachuca offers 100 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 40-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a 24-hour business center and a meeting room.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 1894 square feet (176 square meters) include a conference center. This family-friendly hotel also offers a library, an arcade/game room, and gift shops/newsstands. Complimentary self parking and valet parking are available on site. The property offers extended parking privileges to guests.

La Joya Pachuca has designated areas for smoking.

Breakfast is available for a surcharge and served each morning between 8:00 AM and 11:00 AM.
La Joya Pachuca has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site

Food and drink

  • Daily breakfast available 8:00 AM to 11:00 AM for a fee: MXN 170 for adults and MXN 170 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Library
  • Shopping

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1,894 square feet of space)
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Low-height door lock
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1994
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Breakfast fee: approximately MXN 170 for adults and MXN 170 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Property Registration Number OPE971126FD1

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Hotel La Joya
Hotel La Joya Pachuca
La Joya Pachuca
Hotel Joya Pachuca
Quality Pachuca
Hotel Quality Inn Pachuca Pachuca
Pachuca Quality Inn Pachuca Hotel
Hotel Quality Inn Pachuca
Quality Pachuca
Hotel Quality Inn Pachuca Pachuca
Pachuca Quality Inn Pachuca Hotel
Hotel Quality Inn Pachuca
Quality Inn
Quality
Quality Inn Pachuca Pachuca
Hotel La Joya
Quality Inn Pachuca Pachuca
Quality Inn
Quality
Hotel La Joya Pachuca
Hotel La Joya Hotel Pachuca
Hotel La Joya Hotel
Quality Inn Pachuca

La Joya Pachuca Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 286 out of 368 reviews
Rating 8 - Good. 55 out of 368 reviews
Rating 6 - Okay. 18 out of 368 reviews
Rating 4 - Poor. 3 out of 368 reviews
Rating 2 - Terrible. 6 out of 368 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Gary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff attentive. Room clean. Breakfast not free. Loud music from 1200pm to 3:00am each night.
Stayed 8 nights in Dec 2025

10/10 Excellent

Ramiro

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel highly recommended - todo muy bien muy recomendable
Stayed 1 night in Nov 2025

10/10 Excellent

Jose Manuel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good the only thing it was no water in the bathroom for a long time
Stayed 2 nights in Nov 2025

10/10 Excellent

Ian

Stayed 1 night in Nov 2025

8/10 Good

Juan

Stayed 1 night in Nov 2025

10/10 Excellent

Kevin Cruz

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Alyson

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room, convenient location, resonable price. Close to restaurants, department stores, and public transportation.
Stayed 1 night in Oct 2025

6/10 Okay

Cesar

Stayed 1 night in Oct 2025

10/10 Excellent

Kevin Cruz

Stayed 1 night in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and safe
Stayed 1 night in Sep 2025

10/10 Excellent

Kevin Cruz

Business traveler
Liked: Amenities
Quiet and safe
Stayed 2 nights in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice!
Stayed 1 night in Sep 2025

10/10 Excellent

Kevin Cruz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Sep 2025

10/10 Excellent

Jorge

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jacinda, Jurupa Valley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here when we are in the area. It is very convenient with lots of restaurants and shopping close by. The lounge offers entertainment and a selection of good drinks. The staff are great and very nice
Stayed 2 nights in Aug 2025

10/10 Excellent

Sergio R.

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Hector

Stayed 1 night in Aug 2025

10/10 Excellent

Elisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXcellent service and the room was excellent
Stayed 3 nights in Jul 2025

8/10 Good

Marco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel offered a pleasant stay overall, but one issue that stood out was the lack of sound insulation in the room. Throughout my stay, I could clearly hear noises from the hallway, such as other guests talking, doors closing, and cleaning staff working. At times, even street noise filtered in, which affected the quality of rest, especially during the night. While the room itself was clean and well-equipped, the noise levels made it difficult to fully relax. For a more restful experience, improved soundproofing would be a valuable upgrade.
Stayed 1 night in Jun 2025

10/10 Excellent

RAUL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 2 nights in Jun 2025

10/10 Excellent

QIANG

Liked: Cleanliness, amenities, property conditions & facilities
The staff are so friendly and helpful!
Stayed 1 night in May 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a restaurant, department store and a very cozy bar all attached to the hotel. Hotel staff are friendly and helpful. The area around the hotel is safe and walkable. The price to stay at the hotel is very reasonable.
Stayed 3 nights in May 2025

10/10 Excellent

QIANG

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this is the best hotel in Pachuca
Stayed 1 night in Apr 2025

10/10 Excellent

enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

enrique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just lose my dear mother in law at a hospital in Pachuca, I had to stay in Pachuca for 4 days, it was kind they let me do my check out little longer than the usual. I could call The Joya my second home Thank you
Stayed 1 night in Apr 2025