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HillSide Inn

2.5 star property

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Photo gallery for HillSide Inn

Fishing
Exterior
Lobby sitting area
Standard 2 Queen Beds (No Pets) | In-room safe, desk, blackout drapes, iron/ironing board
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Laundry
  • Breakfast included
  • 24/7 front desk
  • Free WiFi
  • Parking included

Explore the area

Map
2 Solomon Dr, Pagosa Springs, CO, 81147
  • Pagosa Springs Center for the Arts
    ‪7 min walk‬
  • Pagosa Springs Golf Club
    ‪3 min drive‬
  • Nathan's Hippy Dip Hot Spring
    ‪6 min drive‬

Room options

View all photos for Standard 2 Queen Beds (No Pets)

Standard 2 Queen Beds (No Pets) | In-room safe, desk, blackout drapes, iron/ironing board

Standard 2 Queen Beds (No Pets)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard 1 King Bed, Handicap Accessible (No Pets)

Interior

Standard 1 King Bed, Handicap Accessible (No Pets)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard 1 King Bed (No Pets)

Interior

Standard 1 King Bed (No Pets)

  • Sleeps 3
  • 1 King Bed

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About this property

HillSide Inn

Pagosa Springs hotel with free breakfast
This smoke-free hotel features a business center, laundry facilities, and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a computer station, barbecue grills, and a picnic area are onsite. Housekeeping is available on request.
HillSide Inn offers 60 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Complimentary self parking is available on site.

HillSide Inn is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Portable bathtub seat
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 1998
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 10.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 10.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

HillSide Inn Hotel
HillSide Inn Pagosa Springs
HillSide Pagosa Springs
HillSide Inn Pagosa Springs
HillSide Inn Hotel Pagosa Springs

HillSide Inn Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 455 out of 1004 reviews
Rating 8 - Good. 321 out of 1004 reviews
Rating 6 - Okay. 119 out of 1004 reviews
Rating 4 - Poor. 62 out of 1004 reviews
Rating 2 - Terrible. 47 out of 1004 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Rusty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Catherine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bed bugs

We got a room a king sized bed room My boyfriend woke up twice got bite twice With Bed bug bites We complained about it at 2am They put us in another room I would not go there No staff The one guy who works there Sits on his phone most of the night The pool area had no towels and we had to go tell them very upset I know need to go wash my clothes at a laundromat and pay extra money so I can wear my clothes
Stayed 1 night in Feb 2025

6/10 Okay

Ashley

Stayed 2 nights in Feb 2025

4/10 Poor

Jonathan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

10/10 Excellent

Tanner H

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Keith

Business traveler
Stayed 2 nights in Dec 2024

8/10 Good

Darrell

Traveled with group, Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
.
Stayed 1 night in Jan 2025

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed, clean room, nice staff, no complaints. For a hotel in Pagosa I would rate above average. I live right up the road in Bayfield and regularly book in Pagosa as necessary to facilitate work travel. For contractors there is a nice open parking lots to pull in pickup trucks with trailers. Not sure how a tractor/truck (semi) would fare, but I stayed there with my dually pickup and 35 ft gooseneck and there was plenty of room.
Stayed 1 night in Jan 2025

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Jacob

Stayed 2 nights in Jan 2025

4/10 Poor

Questin

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Mikaila

Stayed 2 nights in Dec 2024

10/10 Excellent

Michael ryan

Stayed 3 nights in Dec 2024

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Big pool area but hot tub was broken while we were there
Stayed 6 nights in Dec 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bed Bugs

I recently stayed at Hillside Inn, and it was an absolute nightmare. When we entered our room, we were greeted by a strong musty smell and the distinct odor of bug spray. As if that wasn't bad enough, within an hour, we discovered bedbugs crawling out from the headboard and onto the sheets. We informed the night clerk, who moved us to a different room, which took us hours to transfer all our belongings safely. To our shock, he admitted that the management is aware of these issues but still places guests in these affected rooms. We checked several other rooms, and the situation was no better. There were blood and urine stains in nearly every room we inspected. This is completely unacceptable and raises serious concerns about the hygiene and management practices at this hotel. I do not recommend staying at Hillside Inn.
Stayed 2 nights in Dec 2024

8/10 Good

Micaela

Traveled with family
Liked: Staff & service, room comfort
Friendly staff with solid comfortable rooms. Needs a little TLC sprucing up the walls and baseboards but otherwise clean and well equipped rooms.
Stayed 1 night in Jan 2025

4/10 Poor

Lauren, Yukon

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was not clean. I was informed there is only one housekeeper on staff. Even common areas and hallways are covered in dust and grime. Hot tub was broken. For the price I paid, I would at least expect the sheets on the beds to be clean but I ended up requesting clean linens and changing them myself. I do not recommend staying here.
Stayed 5 nights in Dec 2024

2/10 Terrible

Susheendhar

Traveled with family
Disliked: Staff & service, amenities
It was morning 7.30 am and Our family was checking for the breakfast and i is over.. supposed to be between 6-9 am and we are starting for Pagosa hot bath, It was late for the bath and we did went without breakfast ..Unfortunately she got dizziness and we managed somwhow. Please dont give falsehope that breakfast woud be there that will be the expectaion. We might have time for the backup plan in that case
Stayed 1 night in Dec 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service
Room needs a few updates
Stayed 2 nights in Dec 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Dec 2024

2/10 Terrible

Alicia

Disliked: Cleanliness, staff & service, property conditions & facilities

Never again!!

We waited 30 minutes to check in because there was only one person at the desk. There is no elevator in this building. Everything is out of order! Ice machines, hot tub, and the main level bathrooms. We didn’t have any running water for two hours and woke up the next morning to find out we still had no water. There was no one to even talk to at the front desk about the issue. The phone just rang with no one to answer it.
Stayed 1 night in Dec 2024

2/10 Terrible

Chevy

Traveled with family
Disliked: Staff & service, property conditions & facilities
No lo recomiendo no atienden bien en la recepción,no había nada para almorzar espere 15mn que trajeran mas cafe y no llego nadie, el agua se fue 2 veces y hubo mucho ruido durante el la noche
Stayed 1 night in Dec 2024

4/10 Poor

Jaime

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Water was not working for a few hours. Front desk personnel were very rude. I wanted to cancel reservations, but read that I would lose out on my 200 I paid for the one night. I had no other choice , but to stay here!
Stayed 1 night in Dec 2024

10/10 Excellent

David

Stayed 1 night in Dec 2024

10/10 Excellent

Rose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024