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Memoria Palace & Resort

3.0 star property

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Photo gallery for Memoria Palace & Resort

Outdoor pool, pool umbrellas, sun loungers
Deluxe Double Room | In-room safe, individually decorated, individually furnished, desk
Garden views
Lake
Mountain view

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Pet friendly
  • Room service
  • Laundry

Explore the area

Map
Ba Yakha, Pailin
  • Psar Pailin
    ‪8 min drive‬
  • Waterfalls
    ‪8 min drive‬
  • Wat Khaong Kang
    ‪9 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, individually decorated, individually furnished, desk

Deluxe Double Room

  • 807 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed

  • 1130 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | In-room safe, individually decorated, individually furnished, desk

Standard Double Room, 1 Double Bed

  • 484 sq ft
  • Lake view
  • Sleeps 3
  • 1 Double Bed

About this property

Memoria Palace & Resort

3-star Pailin hotel with restaurant
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, conference space, a children's pool, and concierge services are onsite.
Memoria Palace & Resort offers 19 air-conditioned accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. 34-inch LCD televisions come with DVD players. Bathrooms include showers with rainfall showerheads, slippers, and complimentary toiletries. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested. Rollaway/extra beds (surcharge) are also available.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Memoria Palace & Resort features an outdoor pool and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a meeting room and limo/town car service. Event facilities measuring 4734 square feet (440 square meters) include conference space. This business-friendly hotel also offers a library, a terrace, and a vending machine. Onsite self parking is complimentary.

Memoria Palace & Resort has designated areas for smoking.

A complimentary cooked-to-order breakfast is served each morning between 6:30 AM and 10 AM.
Sunflower Restaurant - Overlooking the garden, this restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Ruby Reds Bar - This bar overlooks the garden and specializes in Asian cuisine. Guests can enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, French, Khmer

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Ruby Reds Bar
  • Sunflower Restaurant

Things to do

  • Bicycle rentals
  • Children's pool
  • Library
  • Outdoor pool

Family friendly

  • Children's pool
  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 4,734 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • In a regional park
  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No elevator

More

  • 1 floor
  • 17 buildings
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 34-inch LCD TV
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Memoria Palace
Memoria Palace & Resort
Memoria Palace & Resort Pailin
Memoria Palace Pailin
Memoria Palace Resort Pailin
Memoria Palace Resort
Memoria Palace & Resort Hotel
Memoria Palace & Resort Pailin
Memoria Palace & Resort Hotel Pailin

Memoria Palace & Resort Reviews

Reviews

6.8
Rating 10 - Excellent. 3 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 1 out of 8 reviews
Rating 2 - Terrible. 2 out of 8 reviews

8.0/10

Cleanliness

6.8/10

Staff & service

10/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Shahzad

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad
Stayed 1 night in Dec 2023

4/10 Poor

Helen

Disliked: Staff & service, property conditions & facilities, room comfort
Never again
Was really substandard in every respect. Only stayed here because the Bamboo Inn wasn’t open and we had stayed at Memoria several years ago. Room doors not working, toilet blocking up and not fixed, housekeeping helping themselves to our food (opened a new packet of rice crackers and took a few!), inability to communicate with staff (no English). Two staff members did try. Will never stay here again.
Stayed 3 nights in Nov 2022

10/10 Excellent

Thunny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quite and very interesting place. Only swimming pool is a little far from where i stay a little of walking. Overall it was very nice place
Stayed 2 nights in Nov 2022

2/10 Terrible

Max, Hong Kong

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice hotel complex ruined by mismanagement
Mismanagement and incompetent staff ruined our stay at this otherwise beautiful hotel. We had booked 3 nights in the eco lodge of this resort, expecting tranquility and proximity to nature. When we arrived, the mosquito net was broken, there were no towels, no soap, no blanket (it get to about 18°C at night in February). Loud music was blasting from the pool which is used by any wealthy local who can afford a drink there. Subsequently we went back for dinner (at 7pm) and were promised some towels. After ordering dinner, we waited over an hour for the first lukewarm dish to arrive. It took another 10 minutes to organise pepper and salt. After dinner, coming back to the eco lodge, there was still no blanket and no soap. Inside the mosquito net there were mosquitos – after reporting this to staff, we were "upgraded" to a standard hotel room. Standard hotel room had a decent bed and bathroom. Unfortunately, there are no mosquito nets at the windows, meaning they had to remain closed. So we only heard the air conditioning all night. Next day, a guide was unavailable. We went hiking by ourselves. As we came back, our room key had magically disappeared only to be rediscovered 30 minutes later. No apology was offered for that delay. As we arrived at the room, the staff awaiting us confessed to us that they had broken the key, so we couldn't enter for another hour – again, we went back to the restaurant and got drinks (paid by us). Like that it continued until we left – 1 day early.

10/10 Excellent

Vengly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uusi, siisti iso betonibungalow, kylppäri taivasalla. Iso uima-allas. Ravintolassa hyvää ruokaa ja hyvä aamiainen.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dag de bush. Bush in, Naomie mee als begeleidster, ze weet alles van slangen. Ook dag robijnen zoeken in de rivier, geweldig
Stayed 5 nights in Nov 2018