4/10 Poor
Alice
Traveled with partner
Oct 11, 2024
Liked: Cleanliness
Not impressed with the response to our complaint Arrived at 10.30 to totally unacceptable noise from a disco which we were told would finish at 12.30 Gave no indication previously that a party was booked There was no way we could put up with the noise for 2 hours It was deafening!! !So loud it was impossible to even hear the television At that point we decided there was no way we could hope to sleep until who knows when. We decided to leave at that point There was no one to speak to by then to complain to.Have asked for a refund but have had less than a positive response to our complaint from management Our advice to anyone thinking of going to this hotel at the weekend would be to check there are no parties booked if you hope to have a decent nights sleep
Alice
Stayed 1 night in Oct 2024