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Alua Village Fuerteventura – All Inclusive

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Alua Village Fuerteventura – All Inclusive

Indoor pool, 3 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas
Interior
Lobby
Lobby
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • All inclusive
  • Bar
  • Pet friendly
  • Gym
  • Breakfast available
  • Spa

Explore the area

Map
C/ Gran Canaria 1, Esquinzo, Pajara, Las Palmas, 35626
  • Jandía Playa
    2 min walk
  • Cesar Crespo Golf Acadmy
    6 min walk
  • Esquinzo Beach
    10 min walk

Room options

View all photos for Double Room Single Use, Balcony (My Favourite Club)

Desk, blackout drapes, free WiFi, bed sheets

Double Room Single Use, Balcony (My Favourite Club)

  • 301 sq ft
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Suite, Balcony, Ocean View (2 Adults + 1 Child)

Desk, blackout drapes, free WiFi, bed sheets

Suite, Balcony, Ocean View (2 Adults + 1 Child)

  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Suite, Balcony (2 Adults + 1 Child)

Desk, blackout drapes, free WiFi, bed sheets

Suite, Balcony (2 Adults + 1 Child)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Double Room, Balcony, Ocean View (2 Adults + 1 Child - My Favorite Club)

Desk, blackout drapes, free WiFi, bed sheets

Double Room, Balcony, Ocean View (2 Adults + 1 Child - My Favorite Club)

  • 301 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Balcony, Ocean View (2 Adults - My Favorite Club)

Desk, blackout drapes, free WiFi, bed sheets

Double Room, Balcony, Ocean View (2 Adults - My Favorite Club)

  • 301 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room Single Use, Balcony, Ocean View (My Favorite Club)

Desk, blackout drapes, free WiFi, bed sheets

Double Room Single Use, Balcony, Ocean View (My Favorite Club)

  • 301 sq ft
  • Sea view
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Suite, Balcony (1 Adult)

Desk, blackout drapes, free WiFi, bed sheets

Suite, Balcony (1 Adult)

  • Sleeps 1
  • 1 Double Bed

View all photos for Suite, Balcony (2 Adults)

Desk, blackout drapes, free WiFi, bed sheets

Suite, Balcony (2 Adults)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Balcony, Ocean View (2 Adults + 1 Child - My Favorite Club)

Desk, blackout drapes, free WiFi, bed sheets

Suite, Balcony, Ocean View (2 Adults + 1 Child - My Favorite Club)

  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Double Room, Balcony (2 Adults + 1 Child My Favorite Club)

Desk, blackout drapes, free WiFi, bed sheets

Double Room, Balcony (2 Adults + 1 Child My Favorite Club)

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Suite, Terrace, Ocean View (2 Adults - My Favorite Club)

Desk, blackout drapes, free WiFi, bed sheets

Suite, Terrace, Ocean View (2 Adults - My Favorite Club)

  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Balcony, Ocean View

Desk, blackout drapes, free WiFi, bed sheets

Suite, Balcony, Ocean View

  • Ocean view
  • Sleeps 1
  • 1 Double Bed

View all photos for Suite, Terrace, Ocean View (1 Adult - My Favorite Club)

Desk, blackout drapes, free WiFi, bed sheets

Suite, Terrace, Ocean View (1 Adult - My Favorite Club)

  • Ocean view
  • Sleeps 1
  • 1 Double Bed

View all photos for Suite, Balcony (3 Adults + 1 Child)

Desk, blackout drapes, free WiFi, bed sheets

Suite, Balcony (3 Adults + 1 Child)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Suite, Balcony, Ocean View (2 Adults)

Desk, blackout drapes, free WiFi, bed sheets

Suite, Balcony, Ocean View (2 Adults)

  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, Balcony (3 Adults - My Favorite Club)

Desk, blackout drapes, free WiFi, bed sheets

Double Room, Balcony (3 Adults - My Favorite Club)

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Balcony, Ocean View (2 Adults)

Desk, blackout drapes, free WiFi, bed sheets

Double Room, Balcony, Ocean View (2 Adults)

  • 301 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite, Balcony (3 Adults)

Desk, blackout drapes, free WiFi, bed sheets

Suite, Balcony (3 Adults)

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Double Room Single Use, Balcony, Ocean View

Desk, blackout drapes, free WiFi, bed sheets

Double Room Single Use, Balcony, Ocean View

  • 301 sq ft
  • Sea view
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, Balcony (2 Adults + 1 Child)

Desk, blackout drapes, free WiFi, bed sheets

Double Room, Balcony (2 Adults + 1 Child)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Suite, Balcony, Ocean View (3 Adults + 1 Child)

Desk, blackout drapes, free WiFi, bed sheets

Suite, Balcony, Ocean View (3 Adults + 1 Child)

  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Suite, Terrace, Ocean View (3 Adults - My Favorite Club)

Desk, blackout drapes, free WiFi, bed sheets

Suite, Terrace, Ocean View (3 Adults - My Favorite Club)

  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Double Room, Balcony (2 Adults - My Favorite Club)

Desk, blackout drapes, free WiFi, bed sheets

Double Room, Balcony (2 Adults - My Favorite Club)

  • 301 sq ft
  • Sleeps 2
  • 2 Large Twin Beds OR 2 Twin Beds

View all photos for Suite, Balcony, Ocean View (3 Adults)

Desk, blackout drapes, free WiFi, bed sheets

Suite, Balcony, Ocean View (3 Adults)

  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Suite, Terrace, Ocean View (2 Adults + 2 Children - My Favorite)

Desk, blackout drapes, free WiFi, bed sheets

Suite, Terrace, Ocean View (2 Adults + 2 Children - My Favorite)

  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Double Room, Balcony, Ocean View (3 Adults - My Favorite Club)

Desk, blackout drapes, free WiFi, bed sheets

Double Room, Balcony, Ocean View (3 Adults - My Favorite Club)

  • 301 sq ft
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room Single Use, Balcony

Desk, blackout drapes, free WiFi, bed sheets

Double Room Single Use, Balcony

  • 301 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Suite, Balcony, Ocean View (3 Adults + 1 Child - My Favourite C)

Desk, blackout drapes, free WiFi, bed sheets

Suite, Balcony, Ocean View (3 Adults + 1 Child - My Favourite C)

  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Double Room, Balcony, Ocean View (2 Adults + 1 Child)

Desk, blackout drapes, free WiFi, bed sheets

Double Room, Balcony, Ocean View (2 Adults + 1 Child)

  • 517 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Balcony (2 Adults)

Desk, blackout drapes, free WiFi, bed sheets

Double Room, Balcony (2 Adults)

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room, Balcony, Ocean View (3 Adults)

Desk, blackout drapes, free WiFi, bed sheets

Double Room, Balcony, Ocean View (3 Adults)

  • 301 sq ft
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Balcony (3 Adults)

Desk, blackout drapes, free WiFi, bed sheets

Double Room, Balcony (3 Adults)

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Suite, Balcony (2 Adults + 2 Children)

Desk, blackout drapes, free WiFi, bed sheets

Suite, Balcony (2 Adults + 2 Children)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Suite, Balcony, Ocean View (2 Adults + 2 Children)

Desk, blackout drapes, free WiFi, bed sheets

Suite, Balcony, Ocean View (2 Adults + 2 Children)

  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

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About this property

Alua Village Fuerteventura – All Inclusive

3.5-star Pajara hotel walkable to Esquinzo Beach
Along with 3 restaurants, this smoke-free hotel has 3 outdoor pools and a full-service spa. WiFi in public areas is free. Additionally, an indoor pool, 2 bars/lounges, and a health club are onsite. Housekeeping is available on request.
Alua Village Fuerteventura – All Inclusive offers 244 accommodations with hair dryers and complimentary toiletries. 43-inch LED televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a waterslide and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include facials and body treatments. The spa is equipped with a sauna and a spa tub. The spa is open daily.
Alua Village Fuerteventura – All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Alua Village Fuerteventura – All Inclusive features a full-service spa, 3 outdoor swimming pools, a waterslide, and an indoor pool. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

This all-inclusive hotel also offers a children's pool, a health club, and a terrace. A total renovation of this property was completed in April 2019.

Alua Village Fuerteventura – All Inclusive is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Terra - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Enyesque - This poolside bistro specializes in local and international cuisine and serves dinner only. Reservations are required. Open daily.
Fresco - This poolside family restaurant specializes in international cuisine and serves brunch only. A children's menu is available. Open daily.
Agua - This cocktail bar overlooks the garden. Open daily.
Bar piscina - Onsite rooftop bar. Open daily.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • Street parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 14 for adults and EUR 10 for children
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Agua
  • Bar piscina
  • Enyesque
  • Fresco
  • Terra

Things to do

  • 3 outdoor pools
  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Playground
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Indoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 12 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2000
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 43-inch LED TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 22 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 10 for children
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 10:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms

Property is also known as

AluaVillage Fuerteventura Hotel Pajara
AluaVillage Fuerteventura Pajara
Hotel AluaVillage Fuerteventura Pajara
Pajara AluaVillage Fuerteventura Hotel
AluaVillage Fuerteventura Hotel
Hotel AluaVillage Fuerteventura
Aluavillage Fuerteventura
AluaVillage Fuerteventura Pajara
AluaVillage Fuerteventura Hotel Pajara
AluaVillage Fuerteventura Hotel
AluaVillage Fuerteventura
AluaVillage Fuerteventura All Inclusive
Alua Village Fuerteventura – All Inclusive
Alua Village Fuerteventura – All Inclusive Hotel

Alua Village Fuerteventura – All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 28 out of 78 reviews" "
Rating 8 - Good. 34 out of 78 reviews" "
Rating 6 - Okay. 10 out of 78 reviews" "
Rating 4 - Poor. 5 out of 78 reviews" "
Rating 2 - Terrible. 1 out of 78 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

ELOISE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2024

8/10 Good

Ramon

Traveled with family
Liked: Cleanliness, staff & service
Stayed 7 nights in Aug 2024

6/10 Okay

Laura

Liked: Cleanliness, room comfort
Disliked: Staff & service
La terasse vue Ocean est tres mediocre la vue correspond plus a une vu toit de l'immeuble en dessous . La chambre etait grande est spacieuse . Tres déçue de la temperature des piscines. Piscines extrêmement froide. Difficile de s'y baigner meme en periode d'été. Restauration mediocre , peu de choix et répetitif. Sercice en salle de restauration pas du tout professionnel cest a nous meme de mettre la table apres d'autres clients et de nettoyer les tables . Un grand merci au femme de ménage qui font un tres bon travail sur la propreté des chambres.
Stayed 7 nights in Jul 2024

10/10 Excellent

Sandor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect harmony.
Everything was amazing. Nice place and food was lovely with plenty of choice the Staffs were very friendly . The rooms are very clean as well.
Stayed 7 nights in Jul 2024

8/10 Good

Sandeep

Traveled with family
Liked: Cleanliness
The hotel itself is stunning, and the animation team work tirelessly, keeping guests engaged. The hotel charge you a daily rate to use the safe in the room, and a deposit for pool towels, which everytime you change for clean ones you have to pay an additional charge which is non refundable. Our towels got taken(stolen) and we had no receipt so lost our deposit only to be told by staff we should keep towels with us at all times. All inclusive bar stops free drinks at 11pm. Non of the above is stated when booking, you are not told to keep receipts with you for towels to be refunded at end of stay. no guest would want to steal our dirty towels, I believe they remove them, so people lose there deposits. No water provided in rooms either.
Stayed 7 nights in Jun 2024

8/10 Good

Abbey Louise

Stayed 4 nights in May 2024

10/10 Excellent

Sue

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

4/10 Poor

Alfie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We stayed for 5 nights as a British-American couple. Pros: The location is great for sun The view of he coast and local area is stunning There are 3 outdoor pools and an indoor pool and spa Food is pretty good and truly unlimited Drinks are mostly unlimited and not bad Hotel is clean Housekeeping is good Day entertainment is good -ping pong, aqua Zumba Cons: Service is inconsistent and rude at times Reception lied about the Turkish bath Ants in the room Literally a french resort, only speak french Can't have coffee past breakfast No water in the rooms and no water available outside of mealtime, you can purchase at the bar Small hidden costs -towels, safe, some drinks Pool bar snacks - just leftover lunch Don't enforce adults only time, kids everywhere Night entertainment is cringe No actual bartenders Not enough sunbeds
Stayed 5 nights in Apr 2024

8/10 Good

Mark

Stayed 7 nights in Apr 2024

8/10 Good

Maciej

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Víctor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Destsca por su personal
El hotel es muy bueno ...pero sobre todo la atención de sus empleados ...Ángel el recepcionista es un crack gracias a él hizo de nuestra instancia inolvidable .... gracias a todos por hacernos sentir super cómodos
Stayed 3 nights in Jan 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023

10/10 Excellent

val

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Adam

Stayed 1 night in Nov 2023

6/10 Okay

Paul

Stayed 11 nights in Mar 2023

10/10 Excellent

Owen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious, has everything you want in a holiday village. Great location, next to a lovely beach. Nothing negative to say.
Stayed 7 nights in Mar 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel, nice food, comfortable rooms, good entertainment and facilities.
Stayed 5 nights in Feb 2023

6/10 Okay

Matthew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but with limitations
A nice hotel, with good service and a great spa team. However, the value of the all-inclusive is quite low, with everything stopping at 11pm and only very cheap and nasty versions of alcoholic drinks available unless you pay extra. Seems to mostly cater to French guests, with very little in Spanish or English.
Stayed 3 nights in Dec 2022

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Very good, refurbished Hotel
A relatively recently refurbished Hotel, which is clean and has a fantastic upgrade package (MFC), the staff are all friendly and received some great service from Reception, when needed. The beach is a short but steep (coming back) walk with a very uneven terrain - not for those with mobility problems - but fine for the able-bodied. The buffet rest. varied from standard fare to excellent depending on the theme but there was always something to eat, unfortunately it was quite often not hot enough, and the orange juice is watered down, these were my only, slight, negatives i had. Would we stay again? Oh yes but only with the upgrade package.
Fruits de mare on offer
Stayed 7 nights in Oct 2022

8/10 Good

Verified traveler

Stayed 4 nights in Jan 2020

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities, room comfort
Caters for French only
The hotel and decor is very nice. The food and drinks are good. Most of the staff are good. Some cannot be bothered! The hotel only caters for French guests.all of the entertainment is in French. There were only 8 English guests staying in the hotel during our visit
Stayed 7 nights in Nov 2019

4/10 Poor

Tara, Queens, Ny

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
my biggest problem was the fact that after 11pm everything is closed and for someone from the state’s that’s dinner time in my usual time zone so now if I’m checking in of course the first night I’m not going to be on the areas time zone so not only do they not have a mid night snack bar which most resorts do because of this transition there clients have to go through they do not allow food or any beverages in your from from the resort or outside of the resort so after 11 pm your just suppose to die of hunger and thirst if u are up through the night . 2nd issue there’s no medic on site they have to come I got bit and the bug bite gave me fever amongst other things I called that evening and was told that the doctor won’t be in till 930 am ok fine I go to reception at 10am and was told the doctor left because no one was here and front desk did know someone called but didn’t know who .. why would u allow the doctor to leave not even 30 minutes after he arrived IF SOMEONE CALLED FOR A MEDIC THE ENTIRE NIGHT BEFORE then when I told them that was a bit ridiculous I was told the medic can’t wait on me all day . Then the receptionist called the doctor to see if he can come back and I was told that I would have to go to another resort to see him In cab or on foot lol then the receptionist had the nerve to tell the doctor that me and her were arguing and im fine in Spanish not knowing I understood super Unprofessional then when I respond to her she became very Abrupt and dismissive.
Stayed 5 nights in Oct 2019

10/10 Excellent

Blanca Manrique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hemos estado muy a gusto. El hotel ha cumplido con nuestras expectativas. El personal muy atento y la comida variada y muy rica
Stayed 10 nights in Aug 2024

4/10 Poor

Lars

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Unterhaltung war nur auf französisch. Es gab sehr wenig vielfalt bei der Essensauswahl
Stayed 10 nights in Aug 2024