All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Hotel and staff very good. Only downside was having a jacket and towel taken after I left them on a subbed by the pool.
Verified traveler
Stayed 7 nights in Mar 2019
8/10 Good
Alexandra
Jan 31, 2019
Liked: Staff & service
Disliked: Property conditions & facilities
Excellent value and location
The staff are so friendly and happy, and provide an excellent service, particularly the restaurant and bar staff. They made a real difference. The girl in charge of fitness activities, Elena, is amazing. It’s a great place to go as a single person as lots of people do, and the holiday can be as sociable as you want it to be. There was everything I wished for: the beach right outside the hotel, lovely warm weather, affordable all-inclusive, interesting guests, and a room with a view. The only downside is the hotel is a bit tired and in need of renovation, but this did not affect my stay in the slightest. Great hotel if you want a mix of people, a laid back feel, and a white linen tablecloth restaurant that doesn’t have a dress code!
Alexandra
Stayed 7 nights in Jan 2019
8/10 Good
Max, Ireland
Sep 29, 2018
Liked: Staff & service
Disliked: Property conditions & facilities
some renovation require, staff so nice , food lovely, close to the beach
Max
Stayed 7 nights in Sep 2018
8/10 Good
Sally
Mar 30, 2018
Liked: Cleanliness, staff & service
Disliked: Room comfort
Relaxing stay hotel a little tired
The hotel itself is not 4 star. It probably was once upon a time but as it's a quite few years old the rooms are dated, the corridors are tired and there is peeling paint in areas. The beds were awful in my room and lacked comfort being very hard (not firm) On the plus side the food and staff are 4 star. The hotel is very clean, the restaurant is very well manned and the chefs do a fantastic job with the selection and quality of the meals. The pool area has plenty of sunbeds and the pool is large enough to have a swim around although it does catch the wind. The beach is at the end of the hotel just note that you have to pay for sunbeds on the beach. The clientele of this hotel is mostly German and a lot of things are geared towards them with German being the primary language so if you prefer an English styled hotel this is not the place for you. There is not a lot to do in Costa Calma outside of the hotels which are all SBH owned and few restaurants or bars as the hotels are all AI. Overall as I was looking for a total relaxation break and this was a exactly what I got.
Sally
6/10 Okay
Peter, London
Jan 14, 2018
Liked: Staff & service
Nice hotel close to beach.
We were very pleased with this hotel, it's location close to the ocean. The food was really good and tasty and staff was very helpful.
Peter
Stayed 8 nights in Dec 2017
6/10 Okay
Verified traveler
Dec 4, 2017
Liked: Cleanliness, staff & service
Relax in the sunshine.
all inclusive 4 day break in the sunshine, Ideal for a stress free sojourn, but everything is calculated on a fine budget, do not expect the finest food or the best spirits. Pool area and beach pleasant.
Verified traveler
Stayed 4 nights in Nov 2017
6/10 Okay
Giulia, Newcastle, UK
Sep 10, 2017
Liked: Cleanliness, staff & service, room comfort
Close to the beach; needs new painting and new car
Good staff and entertainment. Nice food and room always clean. Could do with new painting and new carpet
Giulia
Stayed 5 nights in Aug 2017
8/10 Good
Donald
May 25, 2017
Liked: Cleanliness, staff & service
FIRTST CLASS FOOD
The food was at all meals was first class. The hotel is a wee bit run down but very clean and the staff where all very good. I had a relaxing time and would stay again.
brilliant hotel accommodates for all people and abilities wonderfully relaxing while also havi g areas for entertainment for all ages needs and wants
all staff especially entertainment staff 100% effort happiness and showed enjoyment in there jobs, food is varied excellence in presentation and waiting staff all 100% helpful tidy and work so hard
really nice to see manaver of restaurant and director of hotel greeting us as we enter each day
no faults with anything at the hotel
cant wait to return,
Very basic hotel it's an hours journey from the airport the food is also very basic chips and pizza are on the menu everyday and there is nothing to do in the immediate area outside of the hotel,. .......................
Verified traveler
8/10 Good
David
Mar 13, 2017
Liked: Cleanliness, staff & service, room comfort
Peace and tranquility
Hardly any shops nearby
You need a car to travel lots of parking at the hotel great food and if your looking for peace it's perfect
David
6/10 Okay
Verified traveler
Mar 10, 2017
Liked: Staff & service, room comfort
Nice hotel and staffs
The hotel needs to provide a booklet about their daily activities. We only found out they had daily activities on our last day, which was a shame as we enjoyed the night events.
Hotel is in a good place with direct access to the beach.There is a bus stop opposite the entrance. Room was comfortable with huge bathroom. We got travel cot for free. Used the late check out service as we had a late evening flight. All inclusive was ok, however they do not offer food/snack between meals, only drinks from the bar.There is a snack time slot, but they just put some fresh mini bakery product and some cheese/ham with bread but no butter, it was hardly anything.This was a bit disappointing. But except that everything was fine, we had a great holiday.
Anita
6/10 Okay
Verified traveler
Jan 8, 2017
Liked: Cleanliness, staff & service
Quiet hotel
We needed more life - all the hotel staff were very friendly and helpful as were the animators and entertainers. The entertainment for New Year was terrible that is really something that needs to be reviewed.
Verified traveler
8/10 Good
Samantha
Nov 22, 2016
OK but nothing special
We stayed here the first week in November with two early teenage boys. The room was big enough for all 4 of us all with separate beds or sofas. Room only cleaned 5 days out of seven and the hotel have a big problem with clean towels, on two days they didn't have any and our dry ones were replaced with smelly damp used ones. Reception did give us some clean towels when I complained, so they had some but were keeping them. The food was good and plentiful, sushi Thursday was amazing and the restaurant staff work really hard. The restaurant could do with a good clean around the drinks areas and the glasses were bitty from the dishwasher. Lunch was pretty much salad, fish, pizza and chips everyday but still plenty of it. We only had the afternoon snack once as the cheese and meat are just left uncovered and had flies on, the biscuits were good. The pool bar is ok, the milkshake machine didn't work all week and the coffee machine was hit and miss but you could go up to the hotel for another coffee machine. Most of the staff were fantastic, special mention to Nelson and David in the restaurant. The a la carte restaurant is Italian, is only a la carte as they bring your main dish the rest is a buffet. We went twice, the first time was good although a little rushed but the second time I have carbanara and I have to say it was the worst I had every had, wet runny and so sweet it was like eating dessert. On the whole an ok hotel that needs a lot of TLC and a good clean.
After staying at this hotel I would not recommend it. Very basic. Only allowed 2 bottles of water during whole stay. Other hotels in costs calma much better
Emma
4/10 Poor
izi, London
Aug 31, 2016
Liked: Staff & service
Disliked: Cleanliness, room comfort
Close to the beach
Staff was very friendly good food .The beach beautiful and very close if you don't mind the stones. My room terrible smells from ear conditioning .Got feeling like all my clothes and bedding was wet.
izi
8/10 Good
Darren, Bromley
Jul 23, 2016
Liked: Cleanliness, staff & service, room comfort
Know where you are going to
The hotel staff were very friendly and helpful. We arrived later than expected due to a delayed flight and the staff had arranged a cold buffet to be served especially for us. The room was standard, and is cleaned every day. The hotel is perfect for a quiet escape which is situated on its own private beach. This hotel and the others around it are in a very quiet location ie there really isnt many places to go to outside of the resorts. If you like to wander arounf harbours, restaurants and find bars etc this really isnt the area you should go to. Having said that, it was a really nice and relaxing break and there isnt much to complain about.
Darren
6/10 Okay
A young couple , uk
Apr 5, 2016
Liked: Staff & service
Disliked: Room comfort
Nice hotel close to the beach
Food - bland but varied
Drinks - cocktails not inclusive, good choices
Location - excellent for beach entry otherwise secluded
View - well kept gardens
Pool - salt water, cold
Entertainment - good staff, band didn't turn up, play list music poor
In front of the bus stop.
Next to the beach (I suggest to go walk to the sand beach, the one link to the hotel is with nibbles)
Great food, all kind of drinks inclusive as well from morning till night.
Salty swimming pool, very nice.
Lovely place to stay for resting few days
I had a very short stay here this week and had a very pleasant time. The purpose of my trip was simply to have some peace and quiet and relax with a book in the sun. For that purpose, the hotel met my needs.
The staff were all very lovely, the atmosphere of the hotel is very peaceful and friendly. The brightly painted rooms all with private balcony, over look the pool with views of the sea.
There are some things, however, that the hotel needs to improve on in order to keep up with the changing demands of travellers. It is quite important to have a properly functioning shower. Presently in room 360 the shower is attached to the wall in such a way that it covers the room in water if you put it on while its hanging on the wall. To have a shower you must take the shower head off the wall and hold it in your hand which can make washing hair very difficult.
The matter of wifi is also becoming increasingly important to travellers. At present, connecting to the wifi at this hotel requires using an amount of data to access a Login page, entering details and then making a trip to reception to receive a unique password. The receptionist was very attentive, but was unable to provide me with a password that worked.
Food was as expected from an all inclusive. Buffet style with a large choice.