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Cristal Resort

3.5 star property

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Deluxe Bungalow, Sea View | Beach/ocean view
Bungalow, Sea View | Exterior
Property grounds
Bungalow, Sea View | Beach/ocean view
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Laundry
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
Paje Beach, Paje, 3917
  • Paje Beach
    ‪10 min walk‬
  • Kite Centre Zanzibar
    ‪2 min drive‬
  • Jambiani Beach
    ‪2 min drive‬
  • Zanzibar (ZNZ-Zanzibar Intl.)
    ‪49 min drive‬

Room options

View all photos for Villa, Sea View

Villa, Sea View | In-room safe, desk, blackout drapes, bed sheets

Villa, Sea View

  • 290 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Bungalow, Sea View

Deluxe Bungalow, Sea View | In-room safe, desk, blackout drapes, bed sheets

Deluxe Bungalow, Sea View

  • 290 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Bungalow, Sea View

Bungalow, Sea View | In-room safe, desk, blackout drapes, bed sheets

Bungalow, Sea View

  • 291 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Bungalow, Sea View

Bungalow, Sea View | In-room safe, desk, blackout drapes, bed sheets

Bungalow, Sea View

  • 291 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

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5.0 out of 5, Exceptional, (1)
The price is $122
per night
$150 total
includes taxes & fees
Apr 4 - Apr 5
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About this property

Cristal Resort

3.5-star Paje hotel close to Paje Beach
Spend the day on Cristal Resort's beach or relax by one of the hotel's 2 outdoor swimming pools.
Cristal Resort offers 30 accommodations with complimentary bottled water and complimentary toiletries. Rooms open to balconies or patios. Business-friendly amenities include desks and safes. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cristal Resort features 2 outdoor swimming pools and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This beach hotel also offers a nightclub, a terrace, and barbecue grills. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking and valet parking are available on site.

Onsite venue - This restaurant specializes in international cuisine and serves lunch and dinner.

Languages

English, Filipino, French, Hindi, Polish, Swahili

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Nightclub
  • Playground

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Towels provided

Food and drink

  • Free bottled water

More

  • Ceiling fan
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8 AM - 8 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between April 4 and June 2.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 50.00 per person (one way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Cristal Resort Paje
Cristal Resort
Cristal Paje
Cristal Resort Ltd Hotel Zanzibar
Cristal Hotel Zanzibar
Cristal Hotel Ltd
Cristal Resort Zanzibar Island/Paje
Cristal Resort Paje
Cristal Resort Hotel
Cristal Resort Hotel Paje

Cristal Resort Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 14 out of 53 reviews
Rating 8 - Good. 17 out of 53 reviews
Rating 6 - Okay. 16 out of 53 reviews
Rating 4 - Poor. 4 out of 53 reviews
Rating 2 - Terrible. 2 out of 53 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks Cristal Resort
Amazing stay with wonderful sea view and sweet and nice staff, always available and kind to the guest. The prices are very accessible. However the breakfast could be improved with more varieties.
Stayed 6 nights in Nov 2023

8/10 Good

Jason R

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent! Will stay here again.
Stayed 4 nights in Jul 2022

8/10 Good

Amanda L.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Parking available in front. Great beach location. Restaurant onsite and friendly staff. Room was comfortable.
Stayed 1 night in Sep 2021

4/10 Poor

Giulia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good
Wifi didnt work. Coffee is instant. Lighting and decoration in the room is poor. Bad condition and over priced compared to nicer places next door
Stayed 2 nights in Jan 2021

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The location is great. The staff are friendly. The accommodation needs a refurbishment and new linens. The Palm restuaraunt service is very slow and each time we sent our food back because it was cold there was ko improvement.
Stayed 14 nights in Feb 2020

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Heaven
The place is on a breathtaking beach like a postcard. Too difficult to get to and prices for drinks and food is a little high. Not many rooms with AC. Friendly staff.
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was good but the place is very run down with almost no breakfast , food etc
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Rooms are pretty basic, the AC unit not working properly.
Stayed 4 nights in Sep 2018

6/10 Okay

Tai

Reception asked me to pay another 10us for tax per day by cash !! I didn’t know that is not include when I booked this hotel
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Enjoyable stay, good food and friendly staff. Beautiful location and plenty of beach activities. Lock on our door wasn’t secure and Villa 3 wasn’t as nice as Villa 1 - there was a room that was unfinished. Otherwise probably one of the best places to stay in Zanzibar.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place to unwind, the views are excellent, the resort is co friendly, so no TV, coffee makers in the rooms, Wi-Fi is limited to reception area. The food is good but slightly over priced.. The beach is the best part of the resort, not crowded , and clean and very few beach boys.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cristal Resort Experince (December 2017) - Paje
Myself and my wife stayed for 6 nights in B-6 (in one of the beach rooms) - the view of the ocean from the room was spectacular! Room and bed was comfortable and the air conditioning was fantastic. Beautiful cabanas right on the beach for lounging all day and the pool was very nice too. The constant breeze day and night was an amazing surprise. Kite surfers are around, as there are two kite surfing schools on either side of the hotel, myself nor my wife are into that however. Only would become somewhat of a nuisance if you were swimming in the ocean around 4-5pm as this is the best breeze and obviously best time for kitesurfing. The food and drink was pretty good. The breakfast, we did not mind, but was the exact same everyday. I would recommend management spruce it up a bit - have a omelette station where a chef takes orders upon request and cooks in front of the guest - and serves a variety of different items every few days. Overall, we enjoyed our stay tremendously and we will be back to Paje soon and will stay again at Cristal Resort.
Stayed 6 nights in Dec 2017

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Beach Resort
A lovely resort on an incredible beach. The bungalows are very comfortable and look out at the beach. Food and drink in the restaurant were good. Nice breakfast buffet. Friendly, helpful staff.If I were to return, I thinkl I would still choose the bungalows, but since they don't have AC, it was hot at first at night.
Stayed 1 night in Nov 2017

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Bungalows on the Beach-NOT a resort - left early.
Hot , open bungalow design with warped & twisted floors, wood box open sided shower that sprays water into the bathroom floor; despite open windows & screens - no apparent airflow at all from the ocean or at night. The bungalow was always hot & humid, so much cooler outside throughout the day & evening other than dealing with the mosquitos. The only saving grace was a fan & Power in the bungalow. Staff was polite & responsive , but only two of the managers actually spoke or understood basic English & beyond. The wait staff, cleaners , bar tender - barely spoke more than a few words & couldn’t understand simple questions or requests. Not good to employ at an intentional beach “resort”. Loud music from a club blasting all night - until 05:00 am from next door, mid-week on a Wednesday night. That was only second the night staff up yelling & hollaring watching soccer in the open restaurant area while blasting their own music - Wednesday night - without a single customer around - until I finally had enough at 01:00 am & approached them. The one armed security guard was sitting in the couch watching soccer instead of roving on his job, while the other staff were laughing about my frustration with my family unable to sleep because of them next door to our bungalows. They finally cut off the music & left for the night, but not before the main culprit refused to provide his name to me & walked away while not a single manager was available all night long
Stayed 4 nights in Nov 2017

8/10 Good

Brad, South Africa

Liked: Cleanliness, property conditions & facilities
Great location - nice and relaxing!
The resort and facilities were very nice - a great location with absolutely beautiful beach. The room was nice enough, with the basics - but right on the beach and the sound of the waves at night. Staff were mostly friendly, with food and drink a little pricey for what you get.
Stayed 2 nights in Sep 2017

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

10/10 Excellent

Aster

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at crystal resort was amazing. The beach was literally 30 steps from my room and the whole scenery was breathtaking.

6/10 Okay

Rhiannon, Australia

Liked: Cleanliness
it has a beachfront location so views were great. Staff were friendly & helpful.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
i wouldn't go rushing back but was OK-ish
Arrived late at night and was helped to my room by the Massai guys (very nice and polite), in the morning woke up to a stunning view from my Eco Lodge straight onto the beach, beautiful to wake up to every day. I opted for Bed and Breakfast and I'm glad i wasn't forced to eat anything more than that, the lunch and dinner menu is poor. Thai food that tastes straight out of a jar, one night took 45 minutes to serve me grilled fish which was raw in the middle. During my last few days i over heard a manager going through the order for the kitchen and the words "jars of black bean sauce" hit home the standards of the kitchen. So decided to spend my evenings relaxing with reasonably priced drinks and food further down the beach at oceans bar, staff at this bar amazing knew my name, welcomed me when i arrived, even offered to walk me back to the hotel when it got dark - great service there. At the Cristal not one member of staff referred to me by name or at least miss/madam. As a solo traveller was shocked when no one informed us that a couple from the hotel got mugged on the beach. Do not book excursions through the hotel - try others on the beach. I stupidly paid $185 for the Blue Safari excursion - only to find that other people from different hotels on the same trip paid $100 - this hotel rips you off on these things.

8/10 Good

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice accomodation
Nice clean and simple accomodation. Positiv stay, would come back.

6/10 Okay

ifat

Disliked: Cleanliness, property conditions & facilities
Only the beach
The beach is beautiful The room has a glass door-little privacy Shower pressure very low Breakfast averege No comman sitting area

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Overall nice , very quite area, nice staff There weren't any phone in the room

8/10 Good

DEIDRE, South Africa

Liked: Cleanliness, property conditions & facilities, room comfort
The location of the hotel is great because it is on the beachfront. On arrival I was checked into the incorrect room and the hotel only realized 2 nights after, they did offer me free dinner for 2 nights to make up for the misunderstanding. The hotel is clean. The food at the restaurant is not the greatest for the money you pay and the waitron staff need to learn more English in order to communicate better with no misunderstanding. Over all stay was pleasurable.

10/10 Excellent

Christelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel très agréable et un personnel charmant
Stayed 4 nights in Aug 2022

10/10 Excellent

Doreen

Stayed 14 nights in Jul 2022