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Sanctuary Pakbeng Lodge

3.0 star property

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Photo gallery for Sanctuary Pakbeng Lodge

Outdoor pool
Aerial view
Food and drink
Suite, Balcony | Minibar, desk, blackout drapes, soundproofing
Children's play area - outdoor

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Pet friendly
  • Pool
  • Room service

Explore the area

Map
Ban Done Khame, Pakbeng
  • Mekong Elephant Park
    ‪4 min walk‬
  • Pakbeng Pier
    ‪5 min walk‬
  • Pakbeng Market
    ‪9 min walk‬

Room options

View all photos for Suite, Balcony

Suite, Balcony | Minibar, desk, blackout drapes, soundproofing

Suite, Balcony

  • 344 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double or Twin Room, Balcony

Deluxe Double or Twin Room, Balcony | Minibar, desk, blackout drapes, soundproofing

Deluxe Double or Twin Room, Balcony

  • 258 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room, Balcony

Superior Double or Twin Room, Balcony | Minibar, desk, blackout drapes, soundproofing

Superior Double or Twin Room, Balcony

  • 215 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Suite Double or Twin Room

Minibar, desk, blackout drapes, soundproofing

Suite Double or Twin Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Minibar, desk, blackout drapes, soundproofing

Superior Double or Twin Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room

Minibar, desk, blackout drapes, soundproofing

Deluxe Double or Twin Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Room #47791621

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Aerial view

Le Grand Pakbeng Resort

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.6 out of 5, Wonderful, (23)
The price is $167
per night
$202 total
includes taxes & fees
Feb 19 - Feb 20
Le Grand Pakbeng Resort

About this property

Sanctuary Pakbeng Lodge

3-star Pakbeng hotel walkable to Pakbeng Pier
This hotel features a full-service spa, an outdoor pool, and a restaurant. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Other amenities include a bar/lounge, spa services, and a business center.
Sanctuary Pakbeng Lodge offers 30 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and complimentary bottled water. Rooms open to balconies. This Pakbeng hotel provides complimentary wired and wireless Internet access. Bathrooms include showers and slippers. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and hair dryers can be requested. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Sanctuary Pakbeng Lodge features a full-service spa and an outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. This eco-certified hotel also offers spa services, a terrace, and multilingual staff. Onsite self parking is complimentary.

Guests are offered a complimentary continental breakfast each morning.
Onsite venue - This restaurant specializes in local cuisine and serves dinner only.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Lao

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle
  • Free cruise terminal shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Terrace

Full-service spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets stay free

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31

Property is also known as

Sanctuary Pakbeng Lodge
Sanctuary Pakbeng
Pakbeng Hotel Pakbeng
Sanctuary Pakbeng Lodge Hotel
Sanctuary Pakbeng Lodge Pakbeng
Sanctuary Pakbeng Lodge Hotel Pakbeng

Sanctuary Pakbeng Lodge Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 34 out of 43 reviews
Rating 8 - Good. 7 out of 43 reviews
Rating 6 - Okay. 1 out of 43 reviews
Rating 4 - Poor. 1 out of 43 reviews
Rating 2 - Terrible. 0 out of 43 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Leif, BOULDER

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Caution…. The hotel did a bait and switch on me. What you see in the photos on Travelocity isn’t necessarily what you will receive. I booked and paid for a balcony suite. Instead, I was given a ground floor room. “Sorry, it’s already full.” Instead of taking any sort of responsibility, they blamed everyone but themselves. They even had the audacity to say that I was the first booking they ever had off of Travelocity. I would use caution before booking with them.

10/10 Excellent

Helen

Stayed 1 night in May 2024

10/10 Excellent

Lucie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sensational hotel
What a fabulous hotel is the Pakbeng Sanctuary Lodge. A stunning view over the Mekong River, beautiful rooms and a lovely bar/ restaurant. There are 2 areas, the lower with superior rooms, a restaurant and swimming pool, and the upper with deluxe rooms and suites, also with a separate restaurant. We were upgraded to a suite and it was luxurious. The food is lovely and the drinks cold. The included breakfast was tasty.
Stayed 1 night in Feb 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room overlooking the Mekong
A beautiful hotel on the top of the hill overlooking the Mekong River. They picked me up at the boat and transported me to an oasis. This place was a great way to relax after my 6 hour boat ride to get there. The people that worked there were friendly and the view from my patio was amazing. I loved watching the sun set over the river. I only wish I could have had more time to enjoy this place before starting my second day journey to Luang Prabang.
Stayed 1 night in Jan 2023

10/10 Excellent

AG, Lisboa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything, except breakfast that was average and bellow what to expect
Stayed 1 night in Feb 2020

10/10 Excellent

M C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You must stay more than one night. Trip highlight.
An absolute marvelous hotel overlooking the Mekong. If you're travelling down by boat either way make the effort to stay 2 nights and not rush off on the next morning boat. Be awakened by elephants trumpeting on the banks opposite. The rooms are plush and spacious the staff are exceptional,big thanks to Fon. Great management team. And Wendy Leggat who runs the elephant sanctuary is a gem. To visit the elephants is a must. Great pool. Very nice restaurant with a fine set menu plus breakfast is great. Highly recommended we didn't want to leave. Many thanks.
Stayed 2 nights in Dec 2019

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stop over on the Mekong.
We stayed at the Sanctuary as we had stayed in the sister hotel in Luang Prabang and loved it. We found this one not to be as polished but still an enjoyable stay. Pakbeng is a 'stop-over' place as the boat cruise along the Mekong stops here meaning there was very little around in the local vicinity meaning we didn't leave the complex. We were upgraded to a 'deluxe' room but felt it lacked that prestige feel e.g. bed wasn't as comfortable as we've had previously and only 1 pillow. The staff were very attentive, including the manager who welcomed us personally. The food was delicious and we enjoyed a bottle of red wine in the room as well as with dinner as it was so good. The view is exquisite along the Mekong and we even saw elephants bathing in the water on the opposite bank at 7am as we left. Amazing. The hotel has it's own private pier to the river so our cruise picked us up there which was a real perk. The team helped us with our bags to the river making the whole process very easy. We requested a breakfast box as we were leaving so early and were spoilt! We had an omelette each, crepes, toast with butter/jam and fresh fruit. Excellent.
Stayed 1 night in Sep 2019

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, staff were really helpful and friendly. Lovely view
Stayed 1 night in Jul 2019

4/10 Poor

DAVID, UK

Liked: Room comfort
Disliked: Staff & service
Read the reviews elsewhere before booking
Seriously I don't understand how people give this place 10/10 the best thing about the place was the view. The room was ok. The water to the room was intermittent. Twice I was in the shower covered in suds and the water stopped. On mentioning this to staff they seemed surprised although looking at other reviews this has been an issue for 4 years. The menu was limited with only one vegetarian option. The beer was 3 times more expensive than elsewhere. The elephants across the river were about 1 km away. Don't believe the pictures. This place is expensive compared to elsewhere and I certainly wouldn't stay here again. Oh and the WiFi was terrible.
Stayed 2 nights in Aug 2019

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
We had a very brief stay at this beautiful hotel. Staff were amazing with a very big welcome from Ben the manager. Rooms were beautiful with all the amenities you need. The view was amazing and the town while very primitive, very interesting. Would have liked to stay another night the appreciate the area.
Stayed 1 night in Jul 2019

10/10 Excellent

STAIMESSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
all is good and i think you shoudl not force people to write so may characters as some people have limited ability in writing and foreigh languages
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All is good with our stay at this place Serives are good and check in was smooth
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
rooms are im good condition, except that they should have WIFI in room
Stayed 1 night in Nov 2018

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing retreat
Our stay here was fantastic. The staff are amazing, Ben , the GM,was incredibly helpful and the resort is gorgeous. To wake up in the morning and see elephants bathing in the Mekong is magical. If you’re traveling through Pakbeng consider staying for a day or two we look forward to coming back.... Scott and Amanda California
Stayed 1 night in Aug 2018

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay by the river
Very nice lodge with a terrace overlooking the Mekong River.
Stayed 1 night in Aug 2018

8/10 Good

K A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel with amazing views of the Mekong. Wifi could be better!
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with Mekong views
Lovely hotel on the banks of the Mekong. Beautiful river views from our balcony. Half board included a very good dinner. Staff and service were excellent.
Stayed 1 night in Aug 2018

10/10 Excellent

Jack, Asheville, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were on a Mekong river cruis from Chiang Rai to Luang Probang and stayed overnight her. Excellent place, wonderful staff and excellent food. Would stay again
Stayed 1 night in Feb 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very clean and comfortable which was a change from many places along the river. The view of the sunset was amazing! We pre-ordered dinner since we are vegetarians and it was super delicious. It rained that night and some rain came in under our front door, that was the only issue.
Stayed 1 night in Jan 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views and good food.
They initially had only one of our two rooms booked but sorted it out quickly with no fuss. Setting on riverside was great and watched elephants bathing at breakfast time. Evening set menu was very good. If you wanted an alternative meal then you could walk into the village. Staff helpful and friendly. A good choice for a mid range hotel in Pakbeng.
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Beautifully furnished, clean room with great views of the river. Staff were excellent, spoke good English and very helpful
Stayed 1 night in May 2017

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Place
It was wonderful.