Heritage Safari Lodge

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heritage Safari Lodge

Dining room
Restaurant
Reception
Water view
Family Room | Water view

Reviews

6.8 out of 10

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Parking included
    Parking included
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
Murchison Falls National Park, Pakwach, Northern Region
  • Murchison Falls National Park
    8 min drive
  • Murchison Falls National Park Northern Gate
    10 min drive
  • Murchison Falls
    122 min drive
  • Pakuba (PAF)
    57 min drive

Room options

Deluxe Double Room

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

Single Room

  • Sleeps 1
  • 1 Twin Bed

Twin Room

  • Sleeps 2
  • 2 Twin Beds

Triple Room

  • Sleeps 3
  • 3 Twin Beds

Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Similar properties

About this property

Heritage Safari Lodge

3.5-star Pakwach lodge with in-room fireplaces
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this lodge. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a meeting room, and concierge services are onsite.
Heritage Safari Lodge offers 25 accommodations with fireplaces and safes. These individually decorated and furnished accommodations have separate sitting areas and include desks. Memory foam beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, slippers, and complimentary toiletries. Additionally, rooms include complimentary bottled water and portable fans. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the lodge include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This business-friendly lodge also offers a library, a terrace, and barbecue grills. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Heritage Safari Lodge has designated areas for smoking.

A complimentary English breakfast is served each morning between 5:30 AM and 10:00 AM.
Heritage Safari Lodge has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free English breakfast available daily 5:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Bicycle rentals
  • Books
  • Evening entertainment
  • Game drive
  • Game viewing
  • Library
  • Playground
  • Safari
  • TV in common areas

Family friendly

  • Laundry facilities
  • Living room
  • Playground
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Dock
  • Firepit
  • Garden
  • In a national park
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Built in 2013
  • Communal living room
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Desk
  • Electrical adapters
  • Fireplace
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laundry detergent
  • Living room
  • Portable fan
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 7:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 420 per vehicle
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Heritage Safari Lodge Lodge
Heritage Safari Lodge Pakwach
Heritage Safari Lodge Lodge Pakwach

Heritage Safari Lodge Reviews

Reviews

6.8
Rating 10 - Excellent. 1 out of 6 reviews" "
Rating 8 - Good. 3 out of 6 reviews" "
Rating 6 - Okay. 0 out of 6 reviews" "
Rating 4 - Poor. 1 out of 6 reviews" "
Rating 2 - Terrible. 1 out of 6 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Larry

Traveled with group
Liked: Cleanliness, property conditions & facilities
After paying in advance for room and half board (breakfast and dinner), staff insisted that we produce evidence we had paid since their booking agent had not yet transferred the funds we had sent many weeks prior to our stay. Our receipt only showed total paid so we were forced to pay again for dinner for the group. This took hours to resolve and created a bad experience for the entire evening.
Stayed 1 night in Feb 2024

8/10 Good

Kirit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Americans should avoid it
You pay high $ value for this hotel and the first thing is the half mile road leading to hotel is nothing but pot holes and absolutely rugged. Entering the reception area, there was not enough light to fill in the forms, etc. Amenities in the room were less than adequate. Poor lighting and just one plug to use your charger hair dryer etc. BTW, no hair dryer.
Stayed 1 night in Dec 2023

2/10 Terrible

Darren

Liked: Staff & service
Disliked: Property conditions & facilities
No electric, no hot water and internet,
First time I’ve used Hotels.com and first time I’ve stayed at this resort, I’ve been charged an extra 120 USD with no sign of refund, Heritage lodge advertises on this site is false, no internet. No hot water, electric only 2 hours first day, 3 hours second day, didn’t have enough time to change phones for camera so suffering next day when we was on safari, staff friendly and offered to charge phones, if you like normality hot water & electric or luxury extra internet don’t bother staying here, if you want a refund don’t bother booking with any of the chain resorts, the rep was not very helpful.
Stayed 2 nights in Oct 2021

8/10 Good

ok, Arua

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful, nice rooms, good food, facilities were nice...
Stayed 1 night in Mar 2020

10/10 Excellent

Robin

Stayed 3 nights in Aug 2019

8/10 Good

Beatriz

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2019