*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Novotel Palembang Hotel & Residence features a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.
Business-related amenities at this 4-star property consist of a business center and 13 meeting rooms. Event facilities measuring 15608 square feet (1450 square meters) include conference space. This business-friendly hotel also offers a children's pool, a nightclub, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.
Novotel Palembang Hotel & Residence has designated areas for smoking.
- Organic food
- Number of outdoor pools - 2
- Elevator
- Locally-sourced food on site (80% or more)
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- Business center
- Porter/bellhop
- Free self parking
- Bulk dispenser for toiletries
- No single-use plastic soda bottles
- No single-use plastic stirrers
- Valet parking (surcharge)
- Biodegradable/compostable stirrers
- Computer station
- No single-use plastic straws
- Biodegradable/compostable straws
- Wheelchair accessible
- No single-use plastic water bottles
- Reusable cups only
- Reusable tableware only
- Water-efficient showers only
- Conference space size (meters) - 1450
- Number of meeting rooms - 13
- Terrace
- Luggage storage
- ATM/banking
- Concierge services
- Snack bar/deli
- Designated smoking areas
- Pool umbrellas
- Total number of rooms - 196
- Number of floors - 3
- No accessible airport shuttle
- Number of buildings/towers - 1
- Airport transportation (surcharge)
- Barbecue grill(s)
- Couples/private dining
- Shopping mall on site
- Number of bars/lounges - 1
- Full-service spa
- Conference space
- Year Built - 2003
- Steam room
- Free WiFi
- Sauna
- Health club
- Number of coffee shops/cafes - 1
- Nightclub
- Children's pool
- Safe-deposit box at front desk
- Proposal/romance packages available
- Breakfast available (surcharge)
- Number of restaurants - 2
- Conference space size (feet) - 15608
- Ballroom
- Reception hall
- Laundry facilities
- Television in common areas
- Wedding services
- Garden
- Multilingual staff
Family Friendly Amenities
- Number of outdoor pools - 2
- Children's pool
- Free WiFi
- Soundproofed rooms
- Snack bar/deli
- Laundry facilities
Room Amenities
Novotel Palembang Hotel & Residence offers 196 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 43-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, slippers, and hair dryers. This Palembang hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
- Air conditioning
- Television
- Cable/satellite TV service
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Hair dryer
- In-room safe
- Balcony
- Room service (24 hours)
- Desk
- High-speed internet access
- Room service
- Soundproofed rooms
- Free bottled water
- Blackout drapes/curtains
- In-room massage available
- Slippers
- Shower only
- Satellite TV service
- Free WiFi
- Free wired internet
- LCD TV
- TV size: 43
- TV size measurement: inch
- Rainfall showerhead
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 2
- Housekeeping on request
- Local maps
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- LED light bulbs
- Recycling
- Restaurant dining guide
- Change of towels (on request)
- Change of bed sheets (on request)
Parking
Free self parking , Valet parking (surcharge)
Internet
Available in all rooms: Free WiFi , Free wired internet , High-speed internet access
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Novotel Palembang Hotel & Residence has 2 restaurants on site.
24-hour room service is available.
Spa Services
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
- Sauna in spa
- Steam room in spa
- Minimum age to access spa is 18
Nearby Activities
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.
- Golfing nearby
- Health or beauty spa nearby
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately IDR 200000 for adults and IDR 100000 for children
- Airport shuttle fee: IDR 350000 per vehicle (one-way, maximum occupancy 2)
- Valet parking fee: IDR 100000 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time ends at midnight
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Property follows sanitization practices of CovidClean (Safehotels - global expert)
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Debit cards not accepted
Property follows sanitization practices of Safe Travels (WTTC - Global)
Staffed front desk
Carbon monoxide detector
Smoke detector
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities onsite
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Gloves are available to guests
Food service has been amended for enhanced safety
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
No cribs (infant beds) available
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed
We should mention
Pool access available from 6:00 AM to 8:00 PM.
Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Cashless payment methods are available for all transactions.
Hotel Names
- Hotel Novotel Palembang
- Novotel Hotel Palembang
- Novotel Palembang
- Novotel Palembang Hotel
- Novotel Palembang Hotel Palembang
- Palembang Novotel
- Novotel Palembang & Palembang
- Novotel Palembang Hotel & Residence Hotel
- Novotel Palembang Hotel & Residence Palembang
- Novotel Palembang Hotel & Residence Hotel Palembang
Hotel Reviews
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