*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
A winery is attached to this Palembang hotel. In addition to a full-service spa, The Alts Hotel features an outdoor pool and a health club. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.
This 4-star property offers access to a business center and 5 meeting rooms. Event facilities measuring 1055 square feet (98 square meters) include conference space. This Mediterranean hotel also offers a children's pool, a spa tub, and a sauna. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking and valet parking are available on site.
The Alts Hotel has designated areas for smoking.
- Express check-in
- Number of outdoor pools - 1
- Number of hot tubs - 1
- Elevator
- Fitness facilities
- Business center
- Porter/bellhop
- Express check-out
- Free self parking
- Dry cleaning/laundry service
- Free valet parking
- Conference space size (meters) - 98
- Number of meeting rooms - 5
- Terrace
- Luggage storage
- Concierge services
- Snack bar/deli
- Designated smoking areas
- Total number of rooms - 207
- Number of floors - 11
- No accessible airport shuttle
- Number of buildings/towers - 1
- Airport transportation (surcharge)
- Winery attached
- Coffee/tea in common areas
- Designated smoking areas (fines apply)
- Rooftop terrace
- Number of bars/lounges - 1
- Number of poolside bars - 1
- Full-service spa
- Conference space
- Spa treatment room(s)
- Year Built - 2009
- Steam room
- Free WiFi
- Sauna
- Health club
- Children's pool
- Safe-deposit box at front desk
- Spa services on site
- Breakfast available (surcharge)
- Number of restaurants - 1
- Conference space size (feet) - 1055
- Ballroom
- Banquet hall
- Laundry facilities
- Garden
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Number of outdoor pools - 1
- Children's pool
- Free WiFi
- Snack bar/deli
- Laundry facilities
- Sofa bed
- Refrigerator
Room Amenities
The Alts Hotel offers 207 accommodations with minibars and safes. Accommodations are furnished with sofa beds and desks. Beds feature premium bedding. A pillow menu is available. Refrigerators and coffee/tea makers are provided. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. LED televisions come with satellite channels. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.
- Refrigerator
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Free toiletries
- Hair dryer
- In-room safe
- Room service (24 hours)
- Desk
- In-room climate control (air conditioning)
- Premium bedding
- Sofa bed
- Free bottled water
- Bidet
- Blackout drapes/curtains
- Slippers
- Satellite TV service
- Free WiFi
- Pillow menu
- Connecting/adjoining rooms available
- LED TV
- Electric kettle
- Towels provided
- Bedsheets provided
Parking
Free self parking , Free valet parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Cafe Delapan - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
10 Gastro Pub - This rooftop bar serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.
Spa Services
Altitude SPA has 2 treatment rooms. Services include massages. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.
- Sauna in spa
- Hot tub in spa
- Number of treatment rooms 2
- Steam room in spa
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible registration desk
Nearby Activities
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.
- Golfing nearby
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately IDR 211750 for adults and IDR 105875 for children
- Airport shuttle fee: IDR 350000 per vehicle (one-way, maximum occupancy 4)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Masks are available to guests
No front desk
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Private entrance
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Debit cards
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed
We should mention
Pool access available from 7:00 AM to noon.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Hotel Names
- Grand Zuri Palembang
- Grand Zuri Palembang Hotel
- Grand Zuri Palembang Hotel Palembang
- The Alts Hotel Hotel
Hotel Reviews
Sorry, we seem to have had an issue loading our review content.
Try again?
