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Wyndham Opi Hotel Palembang

5.0 star property

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Photo gallery for Wyndham Opi Hotel Palembang

Outdoor pool, pool umbrellas, sun loungers
Reception
Pillowtop beds, minibar, in-room safe, desk
Pillowtop beds, minibar, in-room safe, desk
Game room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking included
  • Breakfast available
  • Laundry

Explore the area

Map
Komplek Opi Mall, Jl. Gubernur, H.A.Bastari, Palembang, South Sumatra, 30967
  • Jakabaring Sport City
    ‪5 min walk‬
  • Gelora Sriwijaya Stadium
    ‪4 min drive‬
  • Cheng Ho Mosque
    ‪5 min drive‬
  • Palembang (PLM-Sultan Mahmud Badaruddin II)
    ‪44 min drive‬

Room options

View all photos for Deluxe Room, 1 Twin Bed, Non Smoking

Pillowtop beds, minibar, in-room safe, desk

Deluxe Room, 1 Twin Bed, Non Smoking

  • 323 sq ft
  • Sleeps 4
  • 1 Twin Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Pillowtop beds, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed, Non Smoking

  • 323 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Pillowtop beds, minibar, in-room safe, desk

Superior Room, 2 Twin Beds, Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Suite, 1 Queen Bed, Non Smoking

Pillowtop beds, minibar, in-room safe, desk

Grand Suite, 1 Queen Bed, Non Smoking

  • 1001 sq ft
  • Sleeps 8
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed, Non Smoking

Pillowtop beds, minibar, in-room safe, desk

Junior Suite, 1 Queen Bed, Non Smoking

  • 667 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed, Non Smoking

Executive Room, 1 Queen Bed, Non Smoking | Pillowtop beds, minibar, in-room safe, desk

Executive Room, 1 Queen Bed, Non Smoking

  • 323 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Pillowtop beds, minibar, in-room safe, desk

Superior Room, 1 Queen Bed, Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Pillowtop beds, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

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About this property

Wyndham Opi Hotel Palembang

5-star Palembang hotel with restaurant
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
Wyndham Opi Hotel Palembang offers 183 air-conditioned accommodations with minibars and safes. Beds feature pillowtop mattresses. 32-inch Smart televisions come with premium satellite channels. Bathrooms include slippers, complimentary toiletries, and hair dryers.

This Palembang hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Tirta Spa. Services include massages and facials. The spa is equipped with a sauna. The spa is open daily.
In addition to a full-service spa, Wyndham Opi Hotel Palembang features an outdoor pool and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. Event facilities measuring 20387 square feet (1894 square meters) include conference space. This luxury hotel also offers a children's pool, a fitness center, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Wyndham Opi Hotel Palembang is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
9 Rivers Restaurant - This restaurant specializes in Indonesian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Lotus Lounge - This lobby lounge serves light fare only. Open daily.
Sky Garden - This poolside bar serves light fare only. Open daily.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 185,000 for adults and IDR 92,500 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • 9 Rivers Restaurant
  • Lotus Lounge
  • Sky Garden

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 20,387 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 450000.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 185000 for adults and IDR 92500 for children
  • Airport shuttle fee: IDR 350000 per vehicle (one-way, maximum occupancy 4)
  • A late check-out fee will be charged
  • Rollaway bed fee: IDR 450000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Wyndham Opi Hotel
Wyndham Opi Palembang
Wyndham Opi
Wyndham Opi Palembang
Wyndham Opi Hotel Palembang Hotel
Wyndham Opi Hotel Palembang Palembang
Wyndham Opi Hotel Palembang Hotel Palembang

Wyndham Opi Hotel Palembang Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 10 out of 20 reviews
Rating 8 - Good. 6 out of 20 reviews
Rating 6 - Okay. 1 out of 20 reviews
Rating 4 - Poor. 2 out of 20 reviews
Rating 2 - Terrible. 1 out of 20 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Eric

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2024

4/10 Poor

Jimmy

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Be aware additional charge in your deposit
Second times stay in this hotel but seem like handling of check in and check out unprofessional which charge you the deposit even already check out. Have to call to get refund or released.
Stayed 1 night in Sep 2023

8/10 Good

Christophe

Liked: Property conditions & facilities
A great hotel, sadly the area is slightly run since the end of ASEAN games.
Stayed 2 nights in May 2023

10/10 Excellent

Kharisman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’ve been staying in Wyndham Opi for two times. Ants were on the console table before we requested the housekeeping staff to clean. We offered into a new room the second night
Stayed 2 nights in Dec 2022

10/10 Excellent

Sonja

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great facilities were really good, staff were very accommodating. Great place to visit if you want some downtime and relaxation not a very touristy place.
Stayed 15 nights in Jul 2022

2/10 Terrible

Marie

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service
Overall: This is definitely not a 5 star hotel. If we ever have to come to Palembang again, we might consider staying closer to the Palembang Icon mall. The immediate hotel area is ok but when you go out, it’s a bit chaotic and there’s no sidewalk. Laundry is expensive so we found a local laundry place nearby (via Grab) called Syia that did a excellent job for a one day service and our clothes were pressed and smells so good! Bathrooms in the rooms smelled like urine. Had to change rooms due to the strong smell. There must be something in the drainage because several of us who stayed there had the same issue. The door to the walk in shower had a crack so the water spilled out to the bathroom floor. When we notified housekeeping, they told us to just put a towel over it. The towels are old and smelled like mildew. Lock pad on the door and safe also were not working and had to call two separate times to have fixed. Customer service and communication from hotel management was difficult. They seemed reluctant to contact their customers and sent other people on their behalf to handle questions or escalations (which were not helpful). As feedback, when you organize a group “buffet” at the Lotus Lounge, there should be ample food AND plates to cover the number of people in the party.
Stayed 13 nights in Jul 2022

10/10 Excellent

Verified traveler

Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

4/10 Poor

Thomas

Disliked: Staff & service
Not a 5 star hotel !
This hotel is NOT a 5 star. Maybe a 3.5 stars. It is about one half hour from the airport. The cost from airport to hotel via Grab was Rp 125,000. The hotel tried to charge us Rp300,000. TV in room was small.Pool had boards loose and they wouldn’t let us take the towel from pool to our room. Very embarrassing for Modesty of Islamic wife in this Moslem country Very out of the way location.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All d staff were warm n friendly. Chelsea, d lady who checked me in always gave me service with a smile. Luv d pool. Room furnishig is nice. Bed was comfy wif lotsa of pillows, n sheets were brilliant white, really clean. Checkout was a breeze wif DM Yopi's assistance. I thiroughly enjoyed my stay n will definitely stay here when in palembsng. Kudos to Wynhdam opi for staff excellence.
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied with the services. Bfast needs improvement, hotel guests in and out by taxi shouldnt b charged parking fee.
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here on a weekend trip earlier in the year. Fairly new hotel, but very little of interest in the immediate area. Breakfast was average and the pool was crowded. Not sure I'd stay again.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Palembang, new and modern.
Our stay was beyond our expectations with this brand new hotel in Palembang. Very modern with all the amenities required by business travelers to Indonesia. The entire staff was very helpful and provided service with a smile.
Stayed 1 night in Jun 2018

8/10 Good

Detri

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

RB, Palembang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Epry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

8/10 Good

Farid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019