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Hotel Eurostars Diana Palace

4.0 star property

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Reception
Reception
Reception
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Laundry
  • Air conditioning
  • Parking available
  • Breakfast available

Explore the area

Map
Avenida Santander, 12, Palencia, Palencia, 34003
  • Plaza de Toros
    ‪7 min walk‬
  • Plaza Mayor
    ‪10 min walk‬
  • Monumento al Maestro
    ‪10 min walk‬
  • Valladolid (VLL)
    ‪40 min drive‬

Room options

View all photos for Standard Double Room

Premium bedding, minibar, in-room safe, desk

Standard Double Room

  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Twin Room

Premium bedding, minibar, in-room safe, desk

Twin Room

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room | Premium bedding, minibar, in-room safe, desk

Standard Single Room

  • 140 sq ft
  • Sleeps 1
  • 1 Double Bed

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About this property

Hotel Eurostars Diana Palace

4-star Palencia hotel with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking.
Hotel Eurostars Diana Palace offers 65 accommodations with minibars and safes. Beds feature premium bedding. Televisions come with digital channels.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and a meeting room.

Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measuring 538 square feet (50 square meters) include conference space. This business-friendly hotel also offers multilingual staff, concierge services, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Eurostars Diana Palace is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 8:30 AM and 11:00 AM.
Restaurant - This restaurant specializes in local and international cuisine and serves dinner only.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Self parking on site (EUR 11 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:30 AM to 11:00 AM on weekends; EUR 12 for adults and EUR 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurant

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 538 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Double-glazed windows
  • Local artist showcase
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 22-inch TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 12 for children
  • Self parking fee: EUR 11 per night
  • Late check-out fee: EUR 20.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Eurostars Diana Palace
Eurostars Diana Palace Palencia
Hotel Eurostars Diana Palace
Hotel Eurostars Diana Palace Palencia
Eurostars Diana Palencia
Hotel Eurostars Diana Palace Hotel
Hotel Eurostars Diana Palace Palencia
Hotel Eurostars Diana Palace Hotel Palencia

Hotel Eurostars Diana Palace Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 115 out of 306 reviews
Rating 8 - Good. 138 out of 306 reviews
Rating 6 - Okay. 35 out of 306 reviews
Rating 4 - Poor. 12 out of 306 reviews
Rating 2 - Terrible. 6 out of 306 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Marian

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Good staff but it’s not 4 stars hotel is quite old and also we asking for iron they didn’t have it. Terrible!
Stayed 2 nights in Oct 2024

8/10 Good

Wayne Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Ruth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved every minute
It was an amazing experience to stay there. Centrally located it’s in walking distance to most sites we wanted to visit as well as very close to bus and train station. Only place we ever took a taxi to was el Cristo del Ortero. Registration personnel was super nice and sweet as said they would love to visit us in the Pueblo next year. I was scared they would charge us for using the elevator so much but of course they didn’t. Oh they only turn the air conditioning on when it gets really hot but we opened the windows and it was fine. On our last night they did turn the air on upon request but we had to ask them to turn it off after a little while. Well I would definitely recommend this hotel!
Stayed 16 nights in May 2023

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopover in Palencia
Nice hotel, a bit dated but comfortable enough. Easy to park for free around the corner.
Stayed 1 night in Apr 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent!
Stayed 3 nights in May 2023

10/10 Excellent

Abdenbi

Stayed 2 nights in Apr 2023

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hotel near train station and 8 mins from cathedral. Only problem is the parking on site as access is by a lift. My Lexus 1s 250 just got in with about 2 inches either side. Breakfast was good. Would recommend .
Stayed 1 night in Mar 2023

6/10 Okay

Daniel, CABA

Liked: Cleanliness, staff & service
La habitación era MUY pequeña, la caja de seguridad del cuarto no funcionaba, el duchado se deslizaba hacia abajo sin poder sujetarse. El resto de los temas estaban bien
Stayed 1 night in Mar 2023

8/10 Good

Inmaculada

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

6/10 Okay

Peter

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from tren/bus. Quality verse price is a great ratio. Room included a large outdoor balcony. Good staff.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eurostars has been my hotel favorite in a life of travel in Spain during my early retirement. I was impressed again. Perhaps in part due to a relaxing atmosphere of Palencia factored into things but there is a feeling of peace and organization in this hotel. Price to quality was outstanding and the breakfast buffet a winner. The staff is professional and friendly. It’s a little tricky if your walking from the train or bus station as you go under the tracks and then up but play it safe and go to the next intercession to cross even though you will be tempted earlier. It’s a five minute walk- why not make it six and arrive safely? Then again there is a taxi stand right there between the bus and train stations and a rental car agent there. It’s a convenient place for a traveler either way. I like the spacious balcony with a wood table and chairs that gave it a homey feeling. My room had a tub if you like them. The restaurant is closed still but you can get a thing or two in the mini bar and spirits/coffee near where you check in. I was in a single room near the elevator and never hear the elevator or much noise at all.
Stayed 1 night in Oct 2022

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in Palencia visiting our family. We had a comfortable stay. The property is conveniently located to the city center and the bus & train station.
Stayed 2 nights in Jul 2022

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, walking distance to the town and easy secure parking.
Stayed 2 nights in Jun 2022

10/10 Excellent

babara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to railway and bus stations
Stayed 1 night in Jun 2022

10/10 Excellent

George

Stayed 1 night in Jun 2022

2/10 Terrible

James, Mission Viejo

Liked: Cleanliness
Disliked: Staff & service
If you are a cyclist. STAY AWAY. Treated like rubbish by the front desk and charged 3 Euros to park my bicycle in their empty garage.
Stayed 1 night in May 2022

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could be worst!
The toilet flush didn't work in the room. The room was changed and upgraded, no problem. The new room was lovely, but the TV didn't work Well you can't have everything in this life. Al least we're not in Ukraine trying to have a hotel break!
Stayed 1 night in Apr 2022

10/10 Excellent

babara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to train station and a short walk to the calle mayor
Stayed 1 night in Oct 2021

10/10 Excellent

Maximiliano, Hypoluxo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel to stay,very frendly staff!
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service
Highly disappointed!
I was disappointed with this hotel. We tried to cancel one of the rooms with ample time and accommodate the third traveler in a double room. The hotel was seemingly empty, but we were told there was no possible way to reassign our room in order to fit in the third person. While the bed was comfortable, there was an overwhelming smell of smoke (and we had requested non-smoking!); no tissues in the room, no coffee either, and no disinfectant gel in the room during the pandemic. Skin and bones, literally! For a four-star hotel, it felt more like a three or even two star hotel. It was also not possible to control the temperature in the room. Finally, although staff was not rude, there was no courtesy upon our check-out either. Highly disappointed and we won't stay at this hotel again!
Stayed 1 night in Jun 2021

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice business stay
Nice for stay for business. I never parked in the garage because it seemed like a hassle to get in and out of it, as you have to take a car elevator. However, it was very easy to park on the street within a block behind the hotel. Area is very safe and a super market is about a 100 yards away. Very clean, helpful staff, and the AC worked great.
Stayed 4 nights in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2020

10/10 Excellent

RAY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Diana Palace fit for a King, and Queen!
Great staff and hotel, food amazing and cleanliness really good. Rooms serviced daily... No tea making facilities in the room, but I am British! Room service really good... Certainly recommend :)
Stayed 3 nights in Nov 2019