*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, Chan-Kah Resort Village features an outdoor pool and a steam room. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.
Business-related amenities at this 3.5-star property consist of a 24-hour business center and a meeting room. Event facilities measuring 12 square feet (1 square meters) include a conference center. This family-friendly hotel also offers a children's pool, a terrace, and a complimentary children's club. Onsite self parking is complimentary.
Chan-Kah Resort Village has designated areas for smoking.
- Express check-in
- Number of outdoor pools - 1
- Designated smoking areas (fines apply)
- Number of bars/lounges - 1
- Number of poolside bars - 2
- Full-service spa
- 24-hour front desk
- Conference space
- Business center
- Billiards or pool table
- Porter/bellhop
- Tours/ticket assistance
- Pool cabanas (surcharge)
- Free self parking
- Dry cleaning/laundry service
- Steam room
- Free WiFi
- Computer station
- Children's club (free)
- Children's pool
- Safe-deposit box at front desk
- Conference space size (meters) - 1
- Number of meeting rooms - 1
- Terrace
- Luggage storage
- Wheelchair accessible – no
- Breakfast available (surcharge)
- Number of restaurants - 1
- 24-hour business center
- Conference space size (feet) - 12
- Gift shops or newsstand
- Conference center
- Designated smoking areas
- Ballroom
- Pool umbrellas
- Reception hall
- Laundry facilities
- Total number of rooms - 80
- Television in common areas
- Arcade/game room
- Wedding services
- Garden
Family Friendly Amenities
- Family property
- Number of outdoor pools - 1
- Children's pool
- Separate living room
- Free WiFi
- Soundproofed rooms
- Children's club (free)
- Laundry facilities
- Arcade/game room
- Playground on site
Room Amenities
Chan-Kah Resort Village offers 80 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and designer toiletries. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and hair dryers. This Palenque hotel provides complimentary wired Internet access. A nightly turndown service is provided and housekeeping is offered daily.
- Air conditioning
- Room service (limited hours)
- Television
- Daily housekeeping
- Phone
- Private bathroom
- Hair dryer
- Yard
- Ceiling fan
- Designer toiletries
- Premium bedding
- Soundproofed rooms
- Turndown service
- Access via exterior corridors
- Shower only
- In-room safe (laptop compatible)
- Cable TV service
- Flat-panel TV
- Free wired internet
- Dial-up Internet access (surcharge)
- TV size: 20
- Rainfall showerhead
- Separate living room
- Balcony or patio
- Connecting/adjoining rooms available
- Cribs/infant beds (surcharge)
- Rollaway/extra beds (surcharge)
- Towels provided
- Number of bathrooms - 1
- Number of beds 2
- Grab bar - near toilet
- Bed sheets not available
Parking
Free self parking
Internet
Available in all rooms: Free wired internet
Available in some public areas: Free WiFi
Food & Drink
Cooked-to-order breakfasts are available for a surcharge and are served each morning.
Lum - This restaurant specializes in international cuisine.
Yaâx - Onsite bar. Open daily.
Room service (during limited hours) is available.
Spa Services
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath and a steam room.
The spa is open select days. Children under 11 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.
- Mud bath in spa
- Steam room in spa
- Minimum age to access spa is 15
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Braille or raised signage
Nearby Activities
An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Playground on site
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property:
- Deposit: MXN 1500 per person, per stay
We have included all charges provided to us by the property.
Optional extras
- Fee for cooked-to-order breakfast: approximately MXN 295 to 320 for adults, and MXN 150 to 200 for children
- Crib (infant bed) fee: MXN 450.0 per night
- Rollaway bed fee: MXN 450.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.
Staff temperature checks are conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No elevators
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Service animals not allowed
Individually-wrapped food options are not available
Debit cards
Gap period enforced between guest stays - 72 hours
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for MXN 450.0 per night.
- Cribs (infant beds) are available for MXN 450.0 per night.
Pet Policy
- No pets or service animals allowed
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Hotel Names
- Chan-Kah
- Chan-Kah Resort
- Chan-Kah Resort Village
- Chan-Kah Resort Village Palenque
- Chan-Kah Village
- Chan-Kah Village Palenque
- Chan Kah Hotel Palenque
- Chan Kah Hotel Village
- Chan-Kah Resort Village Hotel Palenque
- Chan-Kah Resort Village Convention Center Maya Spa Palenque
- Chan-Kah Resort Village Convention Center Maya Spa
- Chan-Kah Village Convention Center Maya Spa Palenque
- Hotel Chan-Kah Resort Village Convention Center & Maya Spa
- Chan-Kah Resort Village Convention Center & Maya Spa Palenque
- Chan Kah Resort Village
- Chan-Kah Village Convention Center Maya Spa
Hotel Reviews
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