HOTEL MAYA PALENQUE

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for HOTEL MAYA PALENQUE

Outdoor pool
Property grounds
Lobby
Comfort Double Room | Desk, free WiFi, bed sheets
Dining

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Parking included
  • Air conditioning

Explore the area

Map
La Cañada, Palenque, CHIS, 29960
  • El Panchán
    10 min walk
  • Museo Del Textil
    2 min drive
  • Burger Express
    1 min walk
  • Palenque, Chiapas (PQM-Palenque Intl.)
    7 min drive

Room options

Comfort Double Room

  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

HOTEL MAYA PALENQUE

3-star Palenque hotel walkable to El Panchán
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, spa services, and conference space. Change of towels is available on request.
HOTEL MAYA PALENQUE offers 50 air-conditioned accommodations with hair dryers and complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include bathtubs or showers. This Palenque hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Event facilities measuring 900 square feet (84 square meters) include a conference center. This business-friendly hotel also offers an outdoor pool, spa services, and a terrace. Onsite uncovered self parking is complimentary.

HOTEL MAYA PALENQUE is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Chan Bahlum - Onsite family restaurant. Guests can enjoy drinks at the bar.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 100 to 300 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chan Bahlum

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference center (900 square feet of space)

Outdoors

  • Garden
  • In a nature reserve
  • On the boardwalk/promenade
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 14 steps to reach entrance
  • Doorbell and phone notification
  • Handrails in stairways (35 inches high)
  • No elevator
  • Well-lit path to entrance

More

  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 32-inch flat-screen TV with premium cable channels

More

  • Air conditioning
  • Ceiling fan
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 300 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

HOTEL MAYA PALENQUE Hotel
HOTEL MAYA PALENQUE Palenque
HOTEL MAYA PALENQUE Hotel Palenque

HOTEL MAYA PALENQUE Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 47 out of 73 reviews" "
Rating 8 - Good. 23 out of 73 reviews" "
Rating 6 - Okay. 1 out of 73 reviews" "
Rating 4 - Poor. 1 out of 73 reviews" "
Rating 2 - Terrible. 1 out of 73 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ruben

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Felipe

Traveled with partner
Liked: Staff & service, property conditions & facilities
Love the friendlyness of the staff. very clean need.
Stayed 4 nights in Jun 2024

10/10 Excellent

Drew, O Fallon

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is obviously a little older but well maintained. The service was great everywhere except the pool area, that was a little slow but not horrible. Rooms were comfortable enough for a few nights
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great outdoor pool area
Room little noisy but a/c on ok. Lots restaurants very close and ADO bus terminal across road
Stayed 2 nights in May 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Buena ubicacion referente al Ado y cerca de taxis que lo pueden llevar incluso al tren
Stayed 1 night in Sep 2024

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Maria, Durango

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen descanso
Stayed 1 night in Jun 2024

8/10 Good

Jesus

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Esta muy bien la relación calidad precio,y muy bien ubicada para turistas ya que esta a sólo unos metros de la estación de autobuses y rodeada de zonas comerciales a corta distancia,excepto el mercado y el centro
Stayed 2 nights in Sep 2024

10/10 Excellent

Gabriel

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Byen lugar para descsnsar y excelente ubicación
Stayed 1 night in Sep 2024

10/10 Excellent

Jesús

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo ok
Stayed 3 nights in Sep 2024

10/10 Excellent

Emilio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La propiedad es idónea ya que justo enfrente está la terminal del ADO, esto es de gran ayuda por si tienes que salir temprano.
Stayed 1 night in Aug 2024

10/10 Excellent

Luis Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Martha Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

8/10 Good

Uwe

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Viviana Lizbeth

Liked: Cleanliness, staff & service
Excelente todo
Stayed 1 night in Aug 2024

8/10 Good

JORGE

Bueno
Stayed 2 nights in Aug 2024

10/10 Excellent

Gerardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy recomendable
Muy buena experiencia y excelente servicio
Stayed 2 nights in Aug 2024

8/10 Good

Hideki

Liked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Roger

Liked: Property conditions & facilities
Buen lugar
Stayed 3 nights in Aug 2024

10/10 Excellent

HILDER

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, fácil de llegar
Stayed 1 night in Aug 2024

10/10 Excellent

Jorge Javier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación y atención.
Stayed 1 night in Jul 2024

10/10 Excellent

Jorge Javier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación, enfrente de la entrada a Palenque y de la estación de autobúses.
Stayed 1 night in Aug 2024

2/10 Terrible

Avelardo

Disliked: Staff & service, property conditions & facilities
Llegué pagué la reserva y al ir al área de alberca me negaron el paso , por llevar una nevera , habían pasado 15 minutos desde que llegué, pedí cancelar , pero no me regresaron mi dinero, dijeron que el 15 min aparecía mi reembolso, pero fue un engaño de parte del administrador del lugar, me robaron
Stayed 2 nights in Aug 2024

10/10 Excellent

José Alberto

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pueden mejorar
Stayed 2 nights in Jul 2024