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Hotel Mallorca

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Mallorca

Outdoor pool, open 10 AM to 9 PM, sun loungers
32-inch LED TV with cable channels, TV, first-run movies
Lobby lounge
Premium bedding, in-room safe, desk, blackout drapes
Front of property

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Restaurant

Explore the area

Map
Carretera Palenque - Pakal Na #5, entre 8a. avenida nte pte y 5a. ave, Palenque, CHIS, 29960
  • El Panchán
    10 min walk
  • Museo Del Textil
    2 min drive
  • La Cabaña
    6 min walk
  • Palenque, Chiapas (PQM-Palenque Intl.)
    2 min drive

Room options

View all photos for Double Room

Premium bedding, in-room safe, desk, blackout drapes

Double Room

  • 258 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Triple Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout drapes

Triple Room, 2 Double Beds

  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Reception

Winíka Alterra

Pool
Parking included
Free WiFi
Restaurant
4.9 out of 5, Exceptional, (34)
The price is $176
per night
$207 total
includes taxes & fees
Jan 7 - Jan 8
Winíka Alterra

About this property

Hotel Mallorca

3-star Palenque hotel with 1 restaurants, connected to a shopping center
An outdoor pool, a restaurant, and a coffee shop/cafe are available at this hotel. A manager's reception is free. Other amenities include a children's pool, concierge services, and laundry facilities.
Hotel Mallorca offers 32 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Beds feature premium bedding. 32-inch LED televisions come with premium cable channels and first-run movies.

Bathrooms include showers. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site.
Hotel Mallorca features an outdoor pool and a children's pool. The hotel offers a restaurant and a coffee shop/cafe. A complimentary manager's reception is offered each day.

This Palenque hotel also offers a terrace, tour/ticket assistance, and a garden. Guests can use the outdoor pool at a partner property.

Hotel Mallorca has designated areas for smoking.

A complimentary manager's reception is offered each day.
Hotel Mallorca has a restaurant on site.

Languages

English, Spanish

Property amenities

Parking and transportation

  • Limited onsite parking

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Children's pool
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels
  • First-run movies

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: MXN 70.00
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out fee: MXN 70.00 (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from 10 AM to 9 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served or permitted at this property

Property is also known as

Hotel Mallorca Palenque
Mallorca Palenque
Hotel Mallorca Hotel
Hotel Mallorca Palenque
Hotel Mallorca Hotel Palenque

Hotel Mallorca Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 12 out of 67 reviews" "
Rating 8 - Good. 29 out of 67 reviews" "
Rating 6 - Okay. 16 out of 67 reviews" "
Rating 4 - Poor. 7 out of 67 reviews" "
Rating 2 - Terrible. 3 out of 67 reviews" "

8.2/10

Cleanliness

7.4/10

Staff & service

9.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok. Staff was good. Good food at the restaurant . No cmplaints
Stayed 2 nights in Apr 2019

6/10 Okay

John P

Liked: Cleanliness, property conditions & facilities
Low end 3 star
As of 02/2018, there is no hot water, and the restaurant is closed. The Cafe Colibri, four blocks away by the ADO station, opens at 7.
Stayed 2 nights in Feb 2018

6/10 Okay

robert g

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
A good spot to stop for one night to go to the ruins

10/10 Excellent

john, houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to bus station and to big grocery store
Nice large room, big shower, good value. Helpful staff

8/10 Good

Southaphone

Liked: Cleanliness, property conditions & facilities, room comfort
clean, comfortable, well-maintained
The hotel is clean, modern, comfortable. There are lots of geckos on the walls outside. We even had one in our room one night. There's a large modern supermarket in the adjacent lot where you can buy practically anything, so that's convenient. The hotel is off the main highway yet the sound of traffic isn't so bad. You can easily drive to sightseeing destinations nearby, or take a bus as there is a station within walking distance down the road.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

marie ann, penticton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient safe stay in Palenque
The staff was friendly, it was about a 10 minute walk to town. Taxis were abundant and inexpensive although we walked. The wifi did not work for me in the room but it did for my partner. Shampoo was not provided but towels were replaced daily and the shower was great.the place was safe and convenient, would stay again.

4/10 Poor

Timothy J, Melbourne

Disliked: Staff & service, property conditions & facilities
Get what you pay for
Room was very basic, but probably what you'd expect for the price. Wifi was patchy and hot water takes around 5min to come through.

4/10 Poor

Sindi Lee

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Wow, not what I expected
After reading the reviews I expected more from this hotel. My husband was really disappointed as I picked this one. The customer service was great but the only suggestions we have is there was only one small bathroom garbage, no water or glasses for water. They also dont except credit cards if you need same day. Overall it's a clean inexpensive choice.

8/10 Good

Derrick, Macao

Liked: Staff & service, room comfort
It's quite nice and cozy, but a bit expensive than we expected. If we had stayed in the hostel located at the Flores Island, we would have saved half of the sum. Anyway we enjoy a fantastic service and we love it,

8/10 Good

Derrick, Macau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's near station
It's near ADO station, you can walk there within 10 minute. But a little far away from downtown. There are a big supermarket near the hotel. We can easy to buy something.

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

8/10 Good

CARLOSRODRIGUEZ, PALENQUE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
el servicio y la ubicación es excelente, un poco de ruido en la alberca pero sin problema
Stayed 7 nights in Feb 2020

6/10 Okay

Mickaël

Liked: Cleanliness, property conditions & facilities, room comfort
Séjour gâché par des personnes qui buvaient des bières et ont parlé juste devant notre comme s'ils étaient seuls au monde pendant 2h alors que l'on essayait de dormir. Vu l'insonorisation au Mexique, c'est comme s'ils étaient dans notre chambre. Des membres de l'hôtel (a supposer qu'ils n'en étaient pas) aurait dû intervenir. Hôtel bien situé et parking sécurisé
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Stayed 1 night in May 2019

10/10 Excellent

OLEKSII

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Roberto

Liked: Cleanliness, property conditions & facilities, room comfort
Muy buena atencion del personal del hotel.
Stayed 2 nights in Dec 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel cochambroso, sin agua caliente, cuarto de baño insalubre incrustado de mala manera en medio de la habitación, sonoridad terrible sensación de cuarto compartido.
Stayed 1 night in Dec 2018

10/10 Excellent

ROBERTO, VILLAHERMOSA, TABASCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MUY CERCA DEL CENTRO DE PALENQUE Y SUS BALNEARIOS NATURALES
Stayed 1 night in Nov 2018

8/10 Good

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bueno, bonito y barato
Un hotel pequeño pero comodo y limpio, bien ubicado, las camas excelentes para descansar. Baños limpios y agua caliente. Excelente oara regresar a descansar despues de los tours a las pirámides o cascadas.
Stayed 2 nights in Aug 2018

6/10 Okay

Verified traveler

Liked: Cleanliness
amabilidad
Su personal es muy amable y muy limpias las habitaciones.
Stayed 1 night in Aug 2018

10/10 Excellent

david, villahermosa tabasco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
buen hotel por las ruinas
muy buena cómoda y tranquila hotel próximo a las ruinas de palenque y supermercado a un lado con cajeros automáticos
Stayed 1 night in Jun 2018

10/10 Excellent

Jose Manuel, Acayucan, Ver.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel agradable, ambiente familiar.
El hotel se encuentra céntrico, llegando a la ciudad. El personal muy atento y las habitaciones limpias y cómodas. Cuenta con alberca y chapoteadero para los niños. Muy recomendable y económico.
Stayed 1 night in Mar 2018

10/10 Excellent

OLEKSII

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

Ilse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017