See all properties

Hotel Misión Palenque

4.5 star property

Choose dates to view prices

Photo gallery for Hotel Misión Palenque

Outdoor pool
Terrace/patio
Property grounds
Lobby sitting area
Shower, free toiletries, hair dryer, towels

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Periférico Oriente s/n, Palenque, CHIS, 29960
  • Place, Museo Del Textil
    ‪8 min walk‬
  • Place, El Panchán
    ‪19 min walk‬
  • Place, Palenque Archaeological Zone
    ‪25 min drive‬
  • Airport, Palenque, Chiapas (PQM-Palenque Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Double Beds (Preferencial)

Down comforters, pillowtop beds, in-room safe, individually decorated

Room, 2 Double Beds (Preferencial)

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Preferencial)

Down comforters, pillowtop beds, in-room safe, individually decorated

Standard Room, 1 King Bed (Preferencial)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area | 23-inch LED TV with cable channels, TV

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room (Dog Friendly)

Down comforters, pillowtop beds, in-room safe, individually decorated

Room (Dog Friendly)

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Similar properties

Property grounds
Hotel Mundo Maya Palenque
Palenque
  • Pool
  • Spa
  • Kids pool
  • Parking included
4.7 out of 5, Exceptional, 331 reviews
Hotel Mundo Maya Palenque

About this property

Hotel Misión Palenque

4.5-star Palenque hotel with restaurant
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Hotel Misión Palenque offers 208 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Each accommodation is individually decorated. Pillowtop beds feature down comforters. 23-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna. The spa is open daily.
In addition to a full-service spa, Hotel Misión Palenque features an outdoor tennis court and an outdoor pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This 4.5-star property offers access to a business center and a meeting room. This luxury hotel also offers a children's pool, a fitness center, and a sauna. Onsite self parking and valet parking are complimentary.

Hotel Misión Palenque is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Hotel Misión Palenque has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: MXN 150 for adults and MXN 150 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • TV in common areas

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 23-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 400 per pet, per day
Welcoming dogs only
1 total (up to 33 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 150 for adults and MXN 150 for children
  • Pet fee: MXN 400 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Mision Hotel Palenque
Mision Palenque
Mision Palenque Hotel Palenque
Palenque Mision Hotel
Mision Palenque Hotel
Hotel Mision Palenque
Mision Palenque
Hotel Misión Palenque Hotel
Hotel Misión Palenque Palenque
Hotel Misión Palenque Hotel Palenque

Hotel Misión Palenque Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 202 out of 539 reviews
Rating 8 - Good. 232 out of 539 reviews
Rating 6 - Okay. 69 out of 539 reviews
Rating 4 - Poor. 23 out of 539 reviews
Rating 2 - Terrible. 13 out of 539 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

ROBERTO

Liked: Cleanliness, staff & service, amenities
Staff was very helpfull and kind
Stayed 3 nights in Mar 2024
Verified

2/10 Terrible

Gerardo

Disliked: Staff & service, amenities, property conditions & facilities
Terriblemente desorganizado, mala actitud de algunos administradores, no respetaron mi reservación, aire acondicionado deficiente, instalaciones deficientes, área de gimnasio en ruinas
Stayed 2 nights in May 2022
Verified

8/10 Good

Friederich

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Awesome grounds but beds need upgrading

The location of this hotel is great, as well as the grounds! Rooms are large and well appointed except for the beds...the mattress need to be upgraded. They are hard and feel old tech...providing low quality rest. Although we had superb service in our room, other rooms in our group did not...of course we where there during the week after x-mas and the hotel was packed...this caused customer service to suffer specially at restaurant and bar. Overall we would return and recommend this hotel when you visit Palenque!
Stayed 3 nights in Dec 2021
Verified

6/10 Okay

Alfredo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Vista agradable. No me gusto el hecho de que comentan que el desayuno es incluido y al estar ahí dicen que solo es americano, no son claros en lo que incluye el hospedaje, éramos 4 y solo nos dieron 2 toallas y tardaron un día en darnos las 2 extras
Stayed 3 nights in Dec 2021
Verified

4/10 Poor

Dolores

Disliked: Property conditions & facilities, room comfort

Viejo, feo y descuidado.

El hotel esta igual que cuando lo visitamos hace 20 años. Las puertas no cierran tienen tantas capas de pintura que ya no enbonan, porque la chapa esta rota. Espacio super reducido. La regadera tiene cortina de plastico. Alberca mínima. El andador del hotel para acceso al auto, es un camino de hoyos. Los jardines bonitos y bien cortado. En general feo y viejo. Les urge una remodelación. Yo no vuelvo.
Stayed 1 night in Dec 2021
Verified

6/10 Okay

Pedro

Disliked: Cleanliness, staff & service, property conditions & facilities
Malisimo el trato en recepción, una señorita en reservaciones. Además muy caro para lo que se ofrece.
Stayed 3 nights in Dec 2021
Verified

6/10 Okay

Carlos

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Podrían mejorar el mobiliario y condiciones de la infraestructura del hotel. Se ve con poco mantenimiento. No porque sea viejo se tiene que ver descuidado
Stayed 2 nights in Dec 2021
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Jun 2021
Verified

6/10 Okay

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eviten al dueño

El lugar super bonito, ya lo conocía, me encanta todo, el personal super amable, pero en el restaurante el nuevo dueño del hotel porque ya no es del grupo misión tratando horrible a los empleados gritándoles groserías, muy desagradable no volveremos, para nada les recomiendo si está el, nos queríamos quedar otro días pero después de eso mejor nos fuimos, una lastima q se abuse de la necesidad de trabajo de las personas q aparte son super amables
Stayed 2 nights in May 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is nice and near from downtown
Stayed 3 nights in May 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant food was nosotros great small portions,
Stayed 5 nights in Apr 2021
Verified

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities
Se escuchaaba mucho ruido las habitaciones. Olia a humedad. Clientes dejaban ropa colgada afuera de las habitaciones
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar muy cómodo
Stayed 2 nights in Apr 2021
Verified

10/10 Excellent

mayra

Liked: Cleanliness, staff & service
great atmosphere!
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

Ximena M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El servicio de ama de llaves, restaurante y bell boy es fantástico. Me gustaría poder decir lo mismo del servicio en recepción, dónde en un momento había cinco personas y sólo una estaba atendiendo a los huéspedes. En general, una excelente estancia.
Stayed 2 nights in Apr 2021
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
El estacionamiento esta bien esta cerca de la recepcion
Stayed 3 nights in Apr 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención del personal fue muy buena 😊, por la condición actual hay puntos que faltaron pero muy buena experiencia, solo faltó la tina de baño que aparecía en la página web
Stayed 2 nights in Apr 2021
Verified

10/10 Excellent

SANDRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel.

Excelente hotel mision palenque, nos encanto, desde que llegas, hasta que te vas. La comida de bufett muy rica, vale la pena pasar unas vacaciones en el hotel. El personal excelente. Muy bien regresaremos pronto.
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien.

Todo muy bien, instalaciones bien. Comida bien. Habitación bien. Cómoda. Solo que, no habia control de tv. Lo pedi y pues nada. Pedí una toalla mas, y lo mismo, nada. Pero en general bien.
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the monkeys howling in the trees outside the hotel...at 6AM. :-)
Stayed 2 nights in Feb 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso hotel, el restaurant muy rico, los jardines muy bonitos, tienen un árbol espectacular en la entrada, el servicio muy amables todos.
Stayed 1 night in Feb 2021
Verified

6/10 Okay

Gamaliel

Liked: Property conditions & facilities, room comfort

Hospedaje

En general bien, instalaciones lindas adecuadas me gusto. Fallo la señal de televisión y no hubo. El servicio de limpieza no estuvo bien pues no colocaron cortina de baño y cuando se solicitó no fue buena la respuesta. Fue un cuarto para 4 y solo había día toallas. Las instalaciones de cuarto pues son viejas, llaves dañadas regaderas vieja, tal vez no es el asunto de Misión, pero si no fuera por el jardín y áreas comunes no hubiera pensado q fuera un hotel Mision.
Stayed 2 nights in Jan 2021
Verified

2/10 Terrible

ROSA HELENA

Disliked: Staff & service

Exageradamente caro para el pésimo servicio.

Lo terrible fue que necesitaba bañarme a las 06:00 (mi estancia claramente fue por trabajo) y no salía agua caliente. La persona que estaba en recepción en ese momento, no podía resolver nada en absoluto y me sorprendió que me colgó tres veces para rematar y preguntarme ¿cuánta agua necesita para bañarse? y después reirse. Al final dejé correr el agua como 5 mins -mientras me animaba a meterme con agua fría- y por fin salió el agua caliente. Pero el momento desagradable lo tuve, gracias!! Me hospedé el martes y es momento (hoy es lunes) que no recibo la factura. Pésimo servicio al cliente.
Stayed 1 night in Jan 2021
Verified

8/10 Good

Ana Victoria

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Esperaba algo más moderno para la cadena que es y el costo , no hay teléfono en las habitaciones, frigobar ni cafetera para la cadena que es😒
Stayed 1 night in Jan 2021
Verified

10/10 Excellent

Verónica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad internet

Everything das cool. Ckeck Inn was quick. Internet was very bad
Stayed 2 nights in Jan 2021