*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, Piedra de Agua Hotel Boutique Palenque features an outdoor pool and a spa tub. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.
This Palenque hotel also offers a terrace, gift shops/newsstands, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.
Piedra de Agua Hotel Boutique Palenque has designated areas for smoking.
- Express check-in
- Coffee/tea in common areas
- Number of outdoor pools - 1
- Designated smoking areas (fines apply)
- Number of spa tubs - 1
- Number of bars/lounges - 1
- Full-service spa
- 24-hour front desk
- Express check-out
- Tours/ticket assistance
- Free self parking
- Free WiFi
- Swimming pool
- Safe-deposit box at front desk
- Distance from property (ft) 66
- Terrace
- Luggage storage
- Distance from property (meters) 20
- Free parking nearby
- Airport transportation - drop-off (surcharge)
- Breakfast available (surcharge)
- Gift shops or newsstand
- Snack bar/deli
- Designated smoking areas
- Laundry facilities
- Total number of rooms - 20
- Number of floors - 1
- Airport transportation (surcharge)
- Garden
Family Friendly Amenities
- Number of outdoor pools - 1
- Free WiFi
- Snack bar/deli
- Laundry facilities
Room Amenities
Piedra de Agua Hotel Boutique Palenque offers 20 accommodations with private plunge pools and complimentary bottled water. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.
- Room service (limited hours)
- Coffee/tea maker
- Daily housekeeping
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Ceiling fan
- Premium bedding
- Free bottled water
- In-room massage available
- Shower only
- Free WiFi
- Private plunge pool
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Fan
- Number of beds 2
Parking
Free self parking , Free parking nearby
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Continental breakfasts are available for a surcharge and are served each morning.
Room service (during limited hours) is available.
Spa Services
The onsite spa has couples treatment room(s). Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including reflexology.
- Deep tissue massage
- Couples treatment rooms
- Reflexology
- Body wraps
- Facial treatments
- Body scrubs
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- No elevator (single level property)
- Well-lit path to entrance
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
Nearby Activities
An outdoor pool and a spa tub are on site.
Hotel Policies
Payment types
Fees
Optional extras
- Fee for continental breakfast: approximately MXN 5 for adults and MXN 5 for children
- Airport shuttle fee: MXN 80 per vehicle (one-way, maximum occupancy 4)
- Pet deposit: MXN 500 per stay
- Pet fee: MXN 500 per pet, per stay
- Service animals are exempt from fees
- Late check-out fee: MXN 20 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit, and window guards in each accommodation.
Noise-free rooms not guaranteed
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Pets allowed in specific rooms only
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Gloves are available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
Debit cards
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets allowed for an extra charge of MXN 500 per pet, per stay, plus a deposit of MXN 500 per stay
- Dogs only
- 1 total (up to 26 lbs per pet)
- Pets cannot be left unattended
- Specific rooms only, restrictions apply
- Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
- Service animals are welcome, and are exempt from fees
We should mention
Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Contactless check-out is available.
Hotel Names
- Piedra Agua Hotel Boutique Palenque
- Piedra Agua Hotel Boutique
- Piedra Agua Boutique Palenque
- Piedra Agua Boutique
Hotel Reviews
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