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Al Balhara Resort & Welleness Spa

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Front of property
Property video
2 bedrooms, minibar, in-room safe, desk
Garden
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Pet friendly
  • Breakfast available
  • Room service
$261
includes taxes & fees
Sep 21 - Sep 22

Explore the area

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Via Aquino, 122/B Palermo, Monreale, PA, 90131
  • Cathedral of Monreale
    ‪3 min drive‬
  • Teatro Massimo
    ‪10 min drive‬
  • Palermo Harbour
    ‪14 min drive‬
  • Palermo (PMO-Punta Raisi)
    ‪34 min drive‬

Room options

View all photos for Comfort Double Room

2 bedrooms, minibar, in-room safe, desk

Comfort Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | 2 bedrooms, minibar, in-room safe, desk

Junior Suite

  • 1076 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Triple Room, 1 Bedroom

2 bedrooms, minibar, in-room safe, desk

Deluxe Triple Room, 1 Bedroom

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Junior Suite

2 bedrooms, minibar, in-room safe, desk

Junior Suite

  • 689 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Family Suite

2 bedrooms, minibar, in-room safe, desk

Family Suite

  • 861 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Junior Suite

2 bedrooms, minibar, in-room safe, desk

Junior Suite

  • 861 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Family Suite

2 bedrooms, minibar, in-room safe, desk

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • 1292 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds and 1 Queen Sofa Bed

Similar properties

Seasonal outdoor pool, open 9:00 AM to 6:00 PM, sun loungers

Al Balhara Resort & Spa

  • Pool
  • Kids pool
  • Free WiFi
  • Restaurant
3.6 out of 5, Good, 17 reviews
Al Balhara Resort & Spa

About this property

Al Balhara Resort & Welleness Spa

Monreale property with 2 restaurants
Along with 2 restaurants, this smoke-free property has 2 outdoor pools and 2 poolside bars. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Additionally, a snack bar/deli, a rooftop terrace, and a conference center are onsite. All 12 soundproofed rooms have 2 bedrooms and provide free WiFi and free wired Internet. Guests can enjoy deep soaking tubs, and other standard amenities include offices, 24-hour room service, and flat-screen TVs.
Al Balhara Resort & Welleness Spa offers 12 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include offices and desks, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary newspapers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

2 outdoor swimming pools are on site.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Al Balhara Resort & Welleness Spa features 2 outdoor swimming pools. Dining is available at one of the property's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's 2 poolside bars. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This property offers access to a business center, 5 meeting rooms, and coworking spaces. Event facilities measuring 6458 square feet (600 square meters) include a conference center. This Monreale property also offers a rooftop terrace, spa services, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary valet parking is available on site, along with a car charging station.

Al Balhara Resort & Welleness Spa is a smoke-free property.

A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily (reservations required).
Al Balhara Resort & Welleness Spa has 2 restaurants on site.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 to 25 per person
  • 2 poolside bars
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of EUR 50; reservation required
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Shopping

Family friendly

  • 2 outdoor pools
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5 meeting rooms
  • Business center
  • Conference center (6,458 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Elevator (52 inch wide door)
  • Handrails in hallways (36 inches high)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Children's slippers
  • Deep soaking bathtub or hydromassage showerhead
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Chef service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Laptop workspace
  • Laptop-compatible safe
  • Office
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between midnight and 3:30 AM

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total (up to 33 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 15 to 25 for adults, and EUR 10 to -20 for children
  • Airport shuttle fee: EUR 120 per vehicle (roundtrip, maximum occupancy 6)
  • Late check-in fee for check-in between midnight and 3:30 AM
  • Crib (infant bed) fee: EUR 20.0 per day
  • Hosted evening meal: EUR 50

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 10:30 AM to 6:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Al Balhara Suite Spa
Al Balhara & Welleness Spa Inn
Al Balhara Resort & Welleness Spa Inn
Al Balhara Resort & Welleness Spa Monreale
Al Balhara Resort & Welleness Spa Inn Monreale

Al Balhara Resort & Welleness Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 11 out of 18 reviews
Rating 8 - Good. 0 out of 18 reviews
Rating 6 - Okay. 2 out of 18 reviews
Rating 4 - Poor. 2 out of 18 reviews
Rating 2 - Terrible. 2 out of 18 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Susan

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

2/10 Terrible

Amanda

Traveled with family

Do Not Book

Do not book. This hotel does not align with the photos - it is very cheap materials and construction. My husband was locked in the bathroom for almost an hour, the elevator broke, and the front door to our room wouldn’t close. We stayed only one night of the 5 we booked and they told us that these issues with the space were our fault and refuse to refund our cancelled nights. Just don’t even book it
Stayed 5 nights in Jul 2023

4/10 Poor

martin

Liked: Cleanliness
Disliked: Staff & service, room comfort

Avoid.

The room was not as photographed and while perfectly ok, was nowhere near as good as was advertised. However, the air conditioning was terrible and totally incapable of cooling the room. We raised various concerns about it and it was clear that the hotel knew there was a problem, but did nothing about it. Also, we had to keep asking for basic things, like towels, which were removed by the cleaners and not replaced. There was no soap provided. No ironing board was available - basic things that a hotel would normally have. The whole place felt like there was something very wrong and I wouldn't be surprised to see the hotel fail in the near future. The cost of the room was massively overpriced overall and the air conditioning was a real issue, given how hot it was during our stay.
Stayed 2 nights in Jul 2023

4/10 Poor

Natasha

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was nice big and comfortable. Balcony has no outdoor seating Pools are nice, new one is still unfinished, no service around the pool, have to chase staff for towels and drinks. No food between certain hours, bar is open but again nobody around to serve you. Language barrier is huge issue. Food was poor First night there was a wedding felt like the DJ was in bed with me, 2nd night there was a table reservation under our balcony, both nights was very loud. Window seals in restaurant are dusty with dead flies, parts of the garden is well maintained other parts are overgrown. Would be the worst hotel I’ve stayed at. Would not recommend, it’s approx only 5kms from the city centre but it’s hard to get to, windy, small roads lots of traffic.
Stayed 5 nights in Jun 2023

2/10 Terrible

Fraser

Disliked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff attentive to customer needs, spacious rooms and incredible cleanliness. smells everywhere. the waterfalls are my favorite place where I found relaxation and beauty of the surrounding area

10/10 Excellent

Nadel

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Personale presente e attento alle esigenze del cliente, ho chiesto late check out e subito disponibili alla mia richiesta. Giardini stupendi in cui godere di relax e tranquillità

10/10 Excellent

Maria

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property very clean, good smell in every place! Kindly Employees

10/10 Excellent

Davin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Garden property was unique! Sicilian food in all the time

10/10 Excellent

emanuele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Emanuele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax

Struttura bellissima piscine fantastiche buon cibo
Stayed 1 night in Mar 2025

10/10 Excellent

Monir

Traveled with family
Liked: Amenities
wonderful even the trip didn't last long and everything was fantastic the staff the food and above all the relaxation of the swimming pools it seems like being in a tropical climate considering that it is only 10 minutes from the beloved and crowded Palermo I recommend you go there if you need to spend days different in complete serenity and relaxation
Stayed 1 night in Jul 2024

10/10 Excellent

Valeria Gnoffo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
extraordinary stay, the structure has a Sicilian theme but in a modern key with swimming pools equipped with waterfalls and open-air jacuzzi. very good food, I will definitely return
Stayed 1 night in Jul 2024

10/10 Excellent

Emanuele

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
excellent 10 très belle structure unique à Palerme entourée de verdure une fois que vous entrez, vous êtes enveloppé dans un monde que vous ne pensez pas être à Palerme les magnifiques jardins les palmiers et les immenses espaces font de ce complexe une exclusivité à Palerme et sans oublier les cascades les piscines les chambres privées avec cascade et jacuzzi, les meilleures d'Europe
Stayed 1 night in Jul 2024

6/10 Okay

Jérôme

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022