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Ambasciatori Hotel

4.0 star property

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Photo gallery for Ambasciatori Hotel

Minibar, in-room safe, individually furnished, desk
Balcony view
Classic Double Room | Minibar, in-room safe, individually furnished, desk
View from property
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Pet friendly
  • Room service
  • 24/7 front desk

Explore the area

Map
Via Roma 111, Palermo, PA, 90133
  • Via Roma
    ‪1 min walk‬
  • Via Maqueda
    ‪3 min walk‬
  • Via Vittorio Emanuele
    ‪4 min walk‬
  • Palermo (PMO-Punta Raisi)
    ‪43 min drive‬

Room options

View all photos for Deluxe Triple Room

Deluxe Triple Room | Minibar, in-room safe, individually furnished, desk

Deluxe Triple Room

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Deluxe Double Room

Minibar, in-room safe, individually furnished, desk

Deluxe Double Room

  • 183 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room

Minibar, in-room safe, individually furnished, desk

Family Room

  • 269 sq ft
  • Harbor view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, individually furnished, desk

Classic Double Room

  • 183 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Double Room, 1 Double Bed, City View

Premium Double Room, 1 Double Bed, City View | Minibar, in-room safe, individually furnished, desk

Premium Double Room, 1 Double Bed, City View

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room Single Use

Minibar, in-room safe, individually furnished, desk

Classic Double Room Single Use

  • 183 sq ft
  • City view
  • Sleeps 1
  • 1 Queen Bed

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About this property

Ambasciatori Hotel

4-star hotel in Palermo Historical Center
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a coffee shop/cafe are onsite. Housekeeping is available once per stay.
Ambasciatori Hotel offers 16 accommodations with minibars and safes. Each accommodation is individually furnished. Business-friendly amenities include desks, desk chairs, and phones. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. Cribs/infant beds (surcharge) are also available. Housekeeping is provided once per stay.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and a meeting room.

Wired and wireless Internet access is complimentary. This Palermo hotel also offers a fitness center, a rooftop terrace, and multilingual staff. Parking is available onsite for a surcharge.

Ambasciatori Hotel is a smoke-free property.

Seven Restaurant - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Beach shuttle (surcharge)
  • Secured, uncovered self parking on site (EUR 20 per day)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Seven Restaurant

Things to do

  • Designer stores
  • Gym
  • Shopping mall

Family friendly

  • Crib (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach towels
  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 20-inch TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
This property is situated in a car-free zone and guests driving to the property should contact the property in advance.

Renovations and closures

The following facilities or services will be unavailable from January 8 2025 to February 10 2025 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
The following facilities are closed on Monday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40 per day
Cribs (infant beds) are available for EUR 15 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: EUR 20 per day
  • Crib (infant bed) fee: EUR 15 per day
  • Rollaway bed fee: EUR 40 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT082053B4TJHVVQTS

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Ambasciatori Hotel Palermo
Ambasciatori Palermo
Ambasciatori Hotel Hotel
Ambasciatori Hotel Palermo
Ambasciatori Hotel Hotel Palermo

Ambasciatori Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 435 out of 1003 reviews
Rating 8 - Good. 403 out of 1003 reviews
Rating 6 - Okay. 117 out of 1003 reviews
Rating 4 - Poor. 34 out of 1003 reviews
Rating 2 - Terrible. 14 out of 1003 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Joanne

Traveled with partner
Disliked: Amenities
Our toilet broke. They insisted we change rooms. I was sick but they moved us into a tiny room. They said our toilet would not be fixed the next day. The next day, Saturday, there were new guests in our old room. They then offered a different room, but I had food poisoning and couldn’t move. I also had a purchase disappear from our belongings. They were rude and short with us on Sunday. Refused to acknowledge that our purchase disappeared..
Stayed 3 nights in Nov 2024

8/10 Good

Pamela, Eugene

Traveled with partner
Liked: Staff & service, amenities
Shower stall needs a scrub down of the mildew and mold between wall tiles. Bleach, Scrubbing Bubbles or similar with a stiff brush would do the job.//Hotel is a bit worn and it shows in a number of places. Neighborhood is gritty and dirty, but seemed safe. Litter in Palermo huge problem. Very noisy at night around hotel some nights.
Stayed 3 nights in Nov 2024

8/10 Good

Rosemary

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great rooftop restaurant. Nice staff.
Stayed 3 nights in Oct 2024

8/10 Good

Martine

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
The hotel is very well located, it's easy to walk everywhere and find many food and drink options near by. This does come with quite a bit of noise at night, though. The room we had could use some update, but I think they are making progress with renovations on other floors. The rooftop has an amazing vire of the city, but the restaurant is not worth it. Quite expensive for what it is.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kimberly

Stayed 1 night in Sep 2024

8/10 Good

Kathleen

Stayed 2 nights in Sep 2024

10/10 Excellent

lea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property
Stayed 1 night in Oct 2024

10/10 Excellent

David

Stayed 1 night in Sep 2024

8/10 Good

Shig

Liked: Cleanliness, amenities, property conditions & facilities
The location of the hotel is excellent.
Stayed 1 night in Sep 2024

10/10 Excellent

William

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent hotel with great views from roof top restaurant
Stayed 1 night in Sep 2024

10/10 Excellent

Iain, Aberdeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, good a/c, 10 minutes from Centrale station, lots of restaurants etc pretty nearby.
Stayed 1 night in Sep 2024

10/10 Excellent

Diane, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and the staff were great. They all so had a wonderful rooftop patio. However, on a Saturday night it is very noisy.
Stayed 1 night in Sep 2024

4/10 Poor

Alberto

Disliked: Cleanliness, property conditions & facilities
The hotel is located on a busy street and had a small sign that could not be seen while driving and we went around in circles. When we finally found the hotel, the parking is no where near the hotel and we had to figure it out on our own. We finally found the garage which is about 3/4 of a kilometer away and zig zag through a neighborhood not familar to us.The staff was not able to give us proper The room was so small tha
Stayed 2 nights in Sep 2024

8/10 Good

Theresa

Stayed 2 nights in Aug 2024

8/10 Good

Denis

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
It was a nice hotel. The room was large but a little dated. Although situated on a Main Street the room was remarkably quiet, you couldn’t hear the traffic or street noise. Excellent access to the train station, markets and main tourist restaurants. The staff was kind but not very helpful with luggage on check in or check out. They sit and watch as you try to navigate the 10 steps to the elevators. If you have mobility limitations, this can be a bit difficult. The best part is the roof top bar and restaurant, with expansive views of Palermo
Stayed 4 nights in Aug 2024

6/10 Okay

Bridget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: proximity to bus and train station and sights of interest in Palermo. View from roof terrace really cannot be beaten. Croissants and coffee at breakfast were excellent. There were more options available but that’s what I chose. Staff were friendly and helpful. I was able to check in early when I arrived in Palermo early. Room view was great. Cons: My room decor and furnishings were traditional bordering on out-dated and not the type of modern style reflected in any of the photos in the hotel’s profile. Room 510, which was allocated to me, was next to the stairs to the roof terrace (and an unlocked piano….) and this meant almost constant noise all evening until the roof terrace bar finally closed at midnight. If I had been staying for more than one night then I would have insisted on being moved. It’s not a bad hotel per se but I would not stay here again as I would not want to risk an evening of such disruption when all I wanted to do was sleep.
Stayed 1 night in Aug 2024

8/10 Good

nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff and room. Great quality/ price overall. Recommend for 1-2 nights stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dave

Stayed 3 nights in Aug 2024

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so helpful. I commented before that it would be nice if we had cups to make tea and when I returned the cups were in the room. The only small issue was when having a shower the temp range from very hot to freezing. i would stay there again
Stayed 3 nights in Aug 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was accommodating and very helpful. Breakfast was wonderful!
Stayed 3 nights in Aug 2024

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont take a chance!
I would not stay there. We had items stolen from the room and when we confronted the front desk they were no help. Very disappointed.
Stayed 2 nights in Aug 2024

8/10 Good

Edward, Ancaster

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Well located but quite dated and a little down on its luck. Staff was very helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally helpful and friendly staff! Close to all attractions!
Stayed 3 nights in Aug 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very good stay in Palermo
This is a good, if slghtly unusual, hotel in a very good location for parts of the centro historico. Our double room was large with a spacious bathroom. The beds comfortable. When you leave the room and take the key the aircon goes off. It takes a while to return the room to the required temperature on return. Since our 4 night stay was in the middle of a very hot spell this was a factor in our comfort.The traffic outside in Via Roma can br noisy and more noticeable at night time. The rooftop area has an amazing view and the breakfast is good enough to enjoy it with. In the evening the rooftop turns over to a different frsnchise for drinks and dinner. This is used by external grouos and the service has a slightly pushy and commercial feel. The reception staff of the hotel are charming snd very helpful e.g. in assisting with onward travel in Sicily. Finslly the lift which is the msin hotel connector betseen its 7 floors has been updsted and works much better thsn in eatlier reviews I saw. Waiting for it is occasionally subject to early morning congestion. Palermo is a great place to visit all in all!
Stayed 4 nights in Jul 2024

10/10 Excellent

Euan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, top hotel
Stayed 1 night in Jul 2024