Artemisia Palace Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Artemisia Palace Hotel

Reception
Reception
Reception
Front of property
Minibar, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pet friendly
  • Room service
  • Air conditioning
  • Laundry

Explore the area

Map
Via Roma 499, Palermo, PA, 90139
  • Via Roma
    1 min walk
  • Bistrot Giada
    1 min walk
  • Giachery Station
    18 min walk
  • Palermo (PMO-Punta Raisi)
    40 min drive

Room options

Triple Room, Multiple Beds

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Suite

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Double Room Single Use, 1 Twin Bed

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Double or Twin Room, 1 Double or 2 Twin Beds

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Superior Double Room, 1 Double Bed

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

Quadruple Room

  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Single Room

  • Sleeps 1
  • 1 Twin Bed

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About this property

Artemisia Palace Hotel

4-star hotel in Politeama
This smoke-free hotel features a bar/lounge, a microwave in a common area, and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Artemisia Palace Hotel offers 19 air-conditioned accommodations with minibars and laptop-compatible safes. 32-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include designer toiletries, bidets, complimentary toiletries, and hair dryers.

This Palermo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Artemisia Palace Hotel features tour/ticket assistance, concierge services, and laundry facilities. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers dry cleaning/laundry services, express check-in, and express check-out.

Artemisia Palace Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Room service is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (EUR 25 per day)
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 10 per person
  • A bar/lounge

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20.0 per night
Cribs (infant beds) are available for EUR 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 per person
  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 25 per day(328 ft away; open 24 hours)
  • Crib (infant bed) fee: EUR 30.0 per day
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Property Registration Number IT082053A1JW42MVSN

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Artemisia Palace
Artemisia Palace Hotel
Artemisia Palace Hotel Palermo
Artemisia Palace Palermo
Artemisia Palace Hotel Palermo, Sicily
Artemisia Palace Hotel Hotel
Artemisia Palace Hotel Palermo
Artemisia Palace Hotel Hotel Palermo

Artemisia Palace Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 231 out of 495 reviews" "
Rating 8 - Good. 192 out of 495 reviews" "
Rating 6 - Okay. 43 out of 495 reviews" "
Rating 4 - Poor. 19 out of 495 reviews" "
Rating 2 - Terrible. 10 out of 495 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Tahany

Traveled with family
Liked: Cleanliness, staff & service
Staff are friendly. Assist us in booking tours. Place is clean. Very Noisy area day and night. AC in room is noisy. Changed our room problem still same. Very old AC units. We had to turn AC OFF at night but can’t open window because of noise outside. Over priced hotel for its location and what it offers.
Stayed 6 nights in Sep 2024

8/10 Good

Sonia

Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Vita

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was in a perfect location. Walking distance to everything. Highly recommended!
Stayed 3 nights in Jun 2024

4/10 Poor

Herbert

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing…really
Stayed 5 nights in Jun 2024

10/10 Excellent

Nahela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To start, the staff is phenomenal! Truly, they go above and beyond!! The rooms are amazing, clean. Area is safe, cute restaurants around the corner. Minutes away from the markets and shops. Hop on hop off bus just across the street. Very safe to be in the evening. Great experience.
Stayed 3 nights in May 2024

8/10 Good

Michelle

Stayed 4 nights in May 2024

10/10 Excellent

Susan

Stayed 2 nights in Apr 2024

4/10 Poor

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, very noisy area.
Stayed 2 nights in Apr 2024

8/10 Good

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very enjoyable stay here. The staff are so friendly, and they made our stay so pleasant. They were happy to give us sight and restaurant recommendations. The location is really convenient.
Stayed 3 nights in Mar 2024

10/10 Excellent

Gardiner

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hotel, nice room, quiet although on busy street (Via Roma), in the Old Town. Fabulous breakfast. Wonderful staff
Stayed 9 nights in Jan 2024

10/10 Excellent

Nona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful stay. They even found a driver for us to take us to Agrigento when our tour left us. Near shopping restaurants etc.
Stayed 3 nights in Oct 2023

10/10 Excellent

Terry, Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and excellent breakfast!
Stayed 3 nights in Oct 2023

6/10 Okay

ross, Houston

Liked: Staff & service
Would have
Stayed 2 nights in Oct 2023

2/10 Terrible

Arthur

Liked: Cleanliness

8/10 Good

Rafael

Liked: Cleanliness, staff & service, amenities
The location is excellent, very close to restaurants and a few minutes away from major attractions. The staff is very nice and helpful. The room was large, clean and comfortable. The bathroom needs some refurbishment and the shower very small. Overall a good convenient place to stay.
Stayed 6 nights in Sep 2023

4/10 Poor

Asma

Disliked: Staff & service
Stayed 2 nights in Sep 2023

10/10 Excellent

Kathleen

Traveled with partner
Liked: Amenities
was so helpful with every question we had for them, including where we could find public records on a family member. We really enjoyed our stay!
Stayed 3 nights in Aug 2023

10/10 Excellent

Kelley

Stayed 2 nights in Jun 2023

10/10 Excellent

Anthony

Stayed 1 night in Dec 2022

10/10 Excellent

Greg

Stayed 1 night in Nov 2022

10/10 Excellent

Peter

Stayed 1 night in Oct 2022

10/10 Excellent

Sharon

Stayed 1 night in Sep 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, comfortable bed, nice staff!
Stayed 1 night in Sep 2022

2/10 Terrible

Antigoni

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY AT THIS HOTEL. WARNING. Appalling. Staff members are completely obnoxious, rooms are TINY. Not to mention the size of the shower - i could barely fit inside (no exaggeration). More importantly. reason for this review: The first night we got to the hotel, we tried to access the shower in the room as we had been sweating on the flight to Italy... and due to covid, having a shower was a priority for us. Upon turning on the shower, the water would not go down the drain. it was clearly blocked. When we called reception, the male staff was EXTREMLEY RUDE, was raising his voice and refused to send us to another room to have a shower. He said "just have one tomorrow" in a very abrupt and rude tone. I kindly asked him to not speak to me in this way. Anyway, so listen to this deceitful behaviour by the hotel!! > staff agreed to refund us for the first night which was kind. I thought okay, thats a nice gesture. I didnt even think of writing a negative review. Anyway, so i contact expedia and explain that the hotel has agreed to refund me and asked that i request the refund through expedia seeing as i purchased the stay through them. EXPEDIA THEN SAID THE HOTEL IS REFUSING TO PROCESS THE REFUND. What obnoxious, deceitful and disingenuous behaviour from the hotel. I didnt enjoy my stay at all and i would go as far as saying that staying at this hotel ruined our holiday. The breakfast was awful. poor and limited choices and NOT FRESH. They had the same cakes for days on end
Stayed 3 nights in Jan 2022

4/10 Poor

Daniel

Liked: Cleanliness, staff & service
Very Clean, Small Room and VERY LOUD
Artemisia hotel The good: The staff is friendly and front desk speaks multiple languages and it is very clean throughout. Furniture is new, but it is plain and cheap. Functional, but not comfortable to stay in the room for extended periods of time. The included breakfast was adequate. The location is excellent for shopping and sightseeing and there are many excellent restaurants close by. The bad: The entire facility is stone, marble, and tile. No carpeting at all in the rooms. While it is clean, this means it is exceptionally LOUD. You can hear running water, showers, and toilets flushing from neighboring rooms and other floors. When furniture is moved – the entire ceiling or floor rattles. When people are talking (or drunk) coming up and down the stairs, you can hear every step they take and their voices boom throughout the entire hotel. The doors all slam shut and the walls echoed. There were two small windows in my room, so no view and little natural light. My room began to smell like cooking food and cigarette smoke. At the center of the courtyard is a very loud family that cooks and smokes all day. It was disgusting. Bathroom is tiny and cramped. At least the hotel is clean, but I would never stay here again
Stayed 2 nights in Jan 2022