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Astoria Palace Hotel

4.0 star property

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Photo gallery for Astoria Palace Hotel

Front of property
Terrace/patio
Bar (on property)
Terrace/patio
Indoor wedding

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Pet friendly
  • Room service
  • 24/7 front desk

Explore the area

Map
Via Montepellegrino 62, Palermo, PA, 30142
  • Palermo Harbour
    ‪18 min walk‬
  • Piazza Ruggero Settimo
    ‪2 min drive‬
  • Via Roma
    ‪2 min drive‬
  • Palermo (PMO-Punta Raisi)
    ‪23 min drive‬

Room options

View all photos for Standard Twin Room

Premium bedding, minibar, in-room safe, desk

Standard Twin Room

  • 193 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Single Room

Premium bedding, minibar, in-room safe, desk

Standard Single Room

  • 193 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, 1 Double Bed

View from room

Standard Double Room, 1 Double Bed

  • 193 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room, Multiple Beds

Premium bedding, minibar, in-room safe, desk

Triple Room, Multiple Beds

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Twin Room

Premium bedding, minibar, in-room safe, desk

Superior Twin Room

  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Triple Room, Multiple Beds

Superior Triple Room, Multiple Beds | Premium bedding, minibar, in-room safe, desk

Superior Triple Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Double Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Superior Double Room, 1 Double Bed

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Studio Suite

Studio Suite | View from room

Studio Suite

  • 452 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Double or 2 Twin Beds

Junior Suite, 1 Double or 2 Twin Beds | Living area | 32-inch LCD TV with digital channels, TV

Junior Suite, 1 Double or 2 Twin Beds

  • 430 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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$82 total
includes taxes & fees
Feb 26 - Feb 27
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About this property

Astoria Palace Hotel

4-star hotel in Monte Pellegrino
Along with 2 restaurants, this hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a rooftop terrace, a 24-hour business center, and a conference center are onsite.
Astoria Palace Hotel offers 326 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 32-inch LCD televisions come with premium digital channels. Bathrooms include bidets, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 5382 square feet (500 square meters) include a conference center. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Astoria Palace Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Il Cedro - This restaurant specializes in international cuisine. A children's menu is available.
Dodicesima Nota - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 12 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 8 for adults and EUR 8 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Dodicesima Nota
  • Il Cedro

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (5,382 square feet of space)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • 14 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Parking is available on a first-come, first-served basis. Parking reservations are not accepted.
The property’s ATM/banking is closed December-February.
The full cost of stay is due at check-in for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 11 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per night
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 8 for adults and EUR 8 for children
  • Self parking fee: EUR 12 per day
  • Pet fee: EUR 20 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT082053A1NP9W87T9

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Astoria Hotel Palace
Astoria Palace
Astoria Palace Hotel
Astoria Palace Hotel Palermo
Astoria Palace Palermo
Hotel Astoria Palace
Hotel Palace Astoria
Palace Astoria
Astoria Palace Hotel Palermo, Sicily
Astoria Palace Hotel Palermo Sicily
Astoria Palace Hotel Hotel
Astoria Palace Hotel Palermo
Astoria Palace Hotel Hotel Palermo

Astoria Palace Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 241 out of 1001 reviews
Rating 8 - Good. 362 out of 1001 reviews
Rating 6 - Okay. 222 out of 1001 reviews
Rating 4 - Poor. 105 out of 1001 reviews
Rating 2 - Terrible. 71 out of 1001 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Magar

Disliked: Staff & service, property conditions & facilities
Staff not very friendly, not a convenient location and no English on the television. Breakfast was generous.
Stayed 5 nights in Oct 2024

2/10 Terrible

Novi

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely terrible. It was dirty and there were stains on the bed sheets. The staff was off-Standish when I asked for an earlier check in. I left in 6 hours and booked a new hotel. Don’t go.
Stayed 2 nights in Oct 2024

4/10 Poor

Sinna

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing grate about this property, reception is very bad, dinning is very limited and dinning manger is very rude. It appears they make business from cruse ship crowd than other client.Surrounding area is rundown and the property facility is not up to the mark as they advertise on their website. Generally not a place I would recommend for pleasant holiday.
Stayed 7 nights in Oct 2024

6/10 Okay

Giorgio

Traveled with family
Stayed 3 nights in Sep 2024

8/10 Good

Frank

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Aircondioner failed and bath tub leaking
Stayed 5 nights in Oct 2024

2/10 Terrible

Benjamin

Disliked: Staff & service, property conditions & facilities
Horrendous all around . Showers have worst water pressure I have ever come across
Stayed 1 night in Oct 2024

10/10 Excellent

Kim

Stayed 3 nights in Sep 2024

8/10 Good

Carol

Stayed 1 night in Sep 2024

4/10 Poor

Vanessa P

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It was not a good choice, surroundings not pretty, staff not nice nor welcoming, room was not properly cleaned, so nothing that would make us come back.
Stayed 1 night in Sep 2024

8/10 Good

Meileen

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
la propiedad es antigua pero te tratan muy bien cualquier problema ellos tratan
Stayed 9 nights in Aug 2024

6/10 Okay

Rose

Traveled with family
Disliked: Amenities
A
Stayed 1 night in Aug 2024

6/10 Okay

Berat

Stayed 8 nights in Jul 2024

6/10 Okay

Edmund

Stayed 2 nights in Jul 2024

8/10 Good

Colin, Chicago

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro tip: use the service elevators on the way down. They’re located in the stairway entrance, go to floor “0” then turn right to hallway. Going up the main elevators are fine, but going down you’ll wait forever. This just saved you 30-45 minutes each day. You’re welcome.
Stayed 4 nights in Jul 2024

10/10 Excellent

Carolina

Stayed 2 nights in Jul 2024

4/10 Poor

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will not be returning to this one
AC in room did not work! Expensive bar! No breakfast included! Uncomfortable bed and old bathroom
Stayed 1 night in Jun 2024

6/10 Okay

Joseph

Disliked: Property conditions & facilities
Great location but that’s all!
Location was excellent! The room was old and uncomfortable. The bar was extremely overpriced! A double espresso for 4 euro that is more expensive than Starbucks! Gin and tonic for 16 Euro! At most bars in Palermo you pay less than half these prices! They definitely take advantage of the convenience factor!
Stayed 1 night in Jun 2024

4/10 Poor

Nicolas

Stayed 3 nights in Jun 2024

2/10 Terrible

Sherrita

Disliked: Cleanliness, staff & service
Stayed 6 nights in Jun 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Timothy

Small room with no frills, but perfect for a one-night stay. Accommodating and friendly staff, good price and the hotel was in fine condition.
Stayed 1 night in Jun 2024

4/10 Poor

john

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t! Poorly situated near a fruit and veg wholesale market. Bus link to city centre infrequent and unreliable, last bus 21:25. Hotel staff unfriendly and surly. Accommodation Spartan and dated. Breakfast awful, limited and poor quality. Hotel overrun by unruly adolescent fellow guests.
Stayed 4 nights in May 2024

2/10 Terrible

Anna

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's glory years are behind it. It needs a really good refurbishment. Unpleasant service except one lady in the receptuon area and cleaning staff on the sixth floor. We had unworking shower on 9th floor but after conversation with reception the room has been changed for 6th floor. Poor breakfast. Small selection. Dirty tablecloths and sticky appliances. Very slow service. Not very interested in guests and what is going on in the room. I don’t recommend this hotel at all.
Stayed 4 nights in May 2024

4/10 Poor

Sarah

Traveled with group
Disliked: Amenities, property conditions & facilities
Staff were mostly pleasant although not hugely helpful. The bar and reception area are nice. The room was clean and the hairdryer in the bathroom was good. Pictures of a standard room on Expedia are actually of a superior room (we were told when we shared them with reception staff) so the rooms are dated with few amenities - certainly no kettle for example. We were told we could have hot water for drinks whenever but this actually meant at breakfast service when the urn was either tepid or empty. The hotel is a long way from the sights of Palermo and the 107 bus unreliable. It's a long walk through a run down neighbourhood (don't do it alone) or a 20 euro taxi ride from the centre. Don't stay here unless you have your own transport. Splash out on something nicer nearer the centre.
Stayed 5 nights in Apr 2024

10/10 Excellent

Heliodoro Abreu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel, good location close to everything, very willing and friendly staff, excellent cleanliness, good breakfast, excellent wifi. I recommend! Thank you all!
Stayed 6 nights in Mar 2024