Sorry, this is a review from a trip I took a few years ago. The hotel and staff was wonderful and so helpful. Room was great size for me, and the air conditioning was a much needed reprieve from the heat of Palermo!
Only issues were the noise in the neighbourhood at nights (especially Saturday's where the neighbourhood sings) and lack of a breakfast on Sunday morning?
The neighbourhood itself has it's own uniqueness... I found a lovely restaurant near by where I had dinner most nights, because I didn't want to venture out so much the heat (that I am not used to).
I have to say the staff went above and beyond for me and I don't know how I can thank them. At the end of my trip they dropped to the airport, but I missed my flight(not a fan of Palermo airport or the staff and lack of customer service), I texted the hotel and they arrived as quick as they could. Not only did they pick me up, but they were able to find me accommodation for the night (as they were fully booked) and picked me up to take me back to the airport the next morning for an early flight. I didn't get their names unfortunately, but I am so grateful for them being so kind to me. It was the hottest days and I was stressed out and upset about the flight, and although I do not speak Italian, and they did not speak English, we used google translate and they were very helpful and reassuring.
They were a few of the angels in Palermo - thank you, thank you!