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Grand Hotel et Des Palmes

5.0 star property

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Photo gallery for Grand Hotel et Des Palmes

Interior
2 restaurants, lunch served
Interior
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Pet friendly
  • Laundry

Explore the area

Map
Via Roma 398, Palermo, PA, 90139
  • Politeama Garibaldi Theater
    ‪3 min walk‬
  • Teatro Massimo
    ‪5 min walk‬
  • Palermo Harbour
    ‪4 min drive‬
  • Palermo (PMO-Punta Raisi)
    ‪29 min drive‬

Room options

View all photos for Superior

Superior | 1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Superior

9.4 out of 10
Exceptional
(6 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic

Classic | 1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Classic

9.4 out of 10
Exceptional
(9 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Junior Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Suite

Superior Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Superior Suite

  • 893 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe

Deluxe | 1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Deluxe

9.6 out of 10
Exceptional
(9 reviews)
  • 334 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite Corner

Suite Corner | 1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Suite Corner

  • 926 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Prestige

Prestige | 1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Prestige

8.8 out of 10
Excellent
(11 reviews)
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite

Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 570 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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About this property

Grand Hotel et Des Palmes

5-star hotel in Politeama
This smoke-free hotel features 2 restaurants, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and valet parking.
Grand Hotel et Des Palmes offers 98 air-conditioned accommodations with minibars and safes. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Smart televisions are featured in guestrooms. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 5-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers a fitness center, a library, and concierge services. Onsite parking is available (surcharge), along with a car charging station.

Grand Hotel et Des Palmes is a smoke-free property.

A hosted evening meal is available for a surcharge daily (reservations required).
Neobistrot & Bar - This bistro serves lunch and dinner. Guests can enjoy drinks at the bar.
Le Palmette - Onsite fine-dining restaurant. Open daily.
Overture Terrace - Onsite sushi bar. Open daily.
Neobistrot & Mixology Bar - Onsite cocktail bar. Open daily.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered valet parking on site (EUR 30 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Hosted evening meal available daily for a fee of EUR 80; reservation required
  • Snack bar/deli

Restaurants on site

  • Le Palmette
  • Neobistrot & Bar
  • Neobistrot & Mixology Bar
  • Overture Terrace

Things to do

  • Gym
  • Hot tub
  • Library

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1856
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk chair
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Up to 33 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 120.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Covered valet parking fee: EUR 30 per day
  • Rollaway bed fee: EUR 120.0 per day
  • Hosted evening meal: EUR 80

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Et Des Palmes
Grand Et Des Palmes Palermo
Grand Hotel Et Des Palmes
Grand Hotel Et Des Palmes Palermo
Grand Hotel Palmes
Hotel Palmes
Palmes
Palmes Hotel
Grand Hotel Et Des Palmes Palermo, Sicily
Grand Hotel Palermo
Grand Hotel Palmes Palermo
Grand Palmes Palermo
Grand Palmes
Grand Hotel Et Des Palmes Palermo Sicily
Grand Et Des Palmes Palermo
Grand Hotel et Des Palmes Hotel
Grand Hotel et Des Palmes Palermo
Grand Hotel et Des Palmes Hotel Palermo

Grand Hotel et Des Palmes Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 420 out of 1002 reviews
Rating 8 - Good. 370 out of 1002 reviews
Rating 6 - Okay. 133 out of 1002 reviews
Rating 4 - Poor. 57 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

9.4/10

Amenities

7.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Stayed 8 nights in Apr 2025

10/10 Excellent

Jennifer, Rocky Hill

Beautiful building and interior. Staff was amazing!
Stayed 2 nights in Apr 2025

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge staff are professional, helpful and efficient. We loved the breakfasts (a wide array of Sicilian patisseries as well as fresh fruit and a good selection of seeds and nuts and hot food) and the beautiful dining room in which the breakfasts are held. We also loved their Gattopardo room - great for reading and cocktails before dinner. The hotel is located on a main road in a central location. Good walking distance to the main sights.
Stayed 5 nights in Apr 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

World class hotel

Wonderful hotel in a beautiful building immaculately maintained. Staff are unfailingly polite and kind and do all they can to make your stay pleasant.
Stayed 3 nights in Apr 2025

8/10 Good

Shubhamkar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing concierge and bell desk

Great concierge by Vivienne ,great bell boy , however not a minute extra of late check out allowed , I was surprised since I have been a gold member of hotels.com since many years . There is no use of this membership
Stayed 1 night in Mar 2025

8/10 Good

antoinette

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Mar 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay in Palermo.
Stayed 3 nights in Feb 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Concierge and front desk staff, as well as restaurant./bar staff were wonderful.
Stayed 4 nights in Feb 2025

10/10 Excellent

Erik

Stayed 1 night in Jan 2025

10/10 Excellent

rana

Traveled with family
Liked: Amenities
We had the absolute pleasure of staying at the Grand Hotel et Des Palmes in Palermo for two weeks in January 2025, and it was an unforgettable experience. The hotel's rich history as a former castle has been beautifully preserved, and its stunning architecture and decor only added to our enchantment. But what truly made our stay exceptional was the warm and welcoming staff. The entire front desk team and concierge were incredibly helpful and went above and beyond to ensure our comfort and satisfaction. Special mention must be made of Marina, who introduced us to some of the most authentic and wonderful local Sicilian gems, hidden away from the usual tourist trails. Her insider knowledge and passion for the region were invaluable, and we felt like we experienced the real Sicily thanks to her recommendations and professionalism. Bruno, too, was a huge help, assisting us in finding our way around the city and providing us with expert advice. His kindness and expertise made a significant difference to our stay, and we're so grateful to have had him as a resource. The cleanliness of the room was beyond our expectations, and the breakfast in the morning was complete and nutritional. What struck us most, however, was the hotel's reputation among the locals. Every time we mentioned the hotel's name to anyone in Palermo, their response was and full of fond memories. One business owner in a boutique I shopped at told me she got married 30 years ago in the hotel. Amazing place
Stayed 15 nights in Dec 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand Hotel et Des Palmes

We enjoyed this hotel and if we come back to Palermo we would stay there again. The food was wonderful and the location is great for seeing some parts of the city.
Stayed 2 nights in Dec 2024

10/10 Excellent

JORGE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel!!!

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to walk to sites and the Christmas markets. Great hotel and good food, all that was surpassed by the gr at staff. We have 6 rooms
Stayed 2 nights in Dec 2024

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and hotel but the staff really stands out!
Stayed 1 night in Dec 2024

10/10 Excellent

Samir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Amy, glendale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique hotel,excellent location ,service was great.
Stayed 2 nights in Aug 2024

10/10 Excellent

james

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building, clean, great staff. Breakfast was awesome. Central with lots to do within walking distance
Stayed 2 nights in Nov 2024

10/10 Excellent

Margaret

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Suzanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. The hotel was very comfortable and beautiful. It was close to many attractions.
Stayed 2 nights in Sep 2024

10/10 Excellent

Judson

Stayed 1 night in Sep 2024

10/10 Excellent

Norma

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location, the service, the elegance. Also the breakfast and the tranquility of the rooftop restaurant.
Stayed 2 nights in Sep 2024

10/10 Excellent

Claire, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old villa. Wonderful public rooms and great staff
Stayed 2 nights in Sep 2024

8/10 Good

Marika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and the staff was very professional. Very nice experience
Stayed 1 night in Sep 2024

10/10 Excellent

Laura

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful! Service is outstanding, the food was delicious
Stayed 4 nights in Aug 2024