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Grand Hotel Piazza Borsa

4.0 star property

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Courtyard
Reception
Premium bedding, down comforters, minibar, in-room safe
Deluxe Suite | Premium bedding, down comforters, minibar, in-room safe
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Gym
  • Parking available

Explore the area

Map
Via dei Cartari 18, Palermo, PA, 90133
  • Via Roma
    ‪1 min walk‬
  • Via Vittorio Emanuele
    ‪1 min walk‬
  • Vucciria Market
    ‪3 min walk‬
  • Palermo (PMO-Punta Raisi)
    ‪43 min drive‬

Room options

View all photos for Executive Double or Twin Room

Premium bedding, down comforters, minibar, in-room safe

Executive Double or Twin Room

  • 183 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Executive Single Room

Premium bedding, down comforters, minibar, in-room safe

Executive Single Room

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room

View from room

Economy Double Room

  • 151 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite

  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Presidential Suite

Presidential Suite | Living area | 32-inch LCD TV with satellite channels, TV, pay movies

Presidential Suite

  • 646 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Suite, 1 Double Bed

Premium bedding, down comforters, minibar, in-room safe

Executive Suite, 1 Double Bed

  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe Double or Twin Room

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

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About this property

Grand Hotel Piazza Borsa

4-star hotel in Palermo Historical Center
This hotel features 2 restaurants, a full-service spa, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and valet parking.
Grand Hotel Piazza Borsa offers 127 accommodations with minibars and safes. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with satellite channels and pay movies.

Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and bidets. This Palermo hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Centro Aloe Spa. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and a steam room.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Grand Hotel Piazza Borsa features a sauna and a fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 1001 square feet (93 square meters) include conference space. This Art Deco hotel also offers spa services, a terrace, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Grand Hotel Piazza Borsa has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Kemonia - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered valet parking on site (EUR 18 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 15 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Kemonia

Things to do

  • Full-service spa
  • Gym
  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,001 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1574
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60.0 per night
Cribs (infant beds) are available for EUR 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Uncovered valet parking fee: EUR 18.00 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway bed fee: EUR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number IT082053A19IJS2FHR

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Hotel Piazza Borsa
Grand Hotel Piazza Borsa Palermo
Grand Piazza Borsa
Grand Piazza Borsa Palermo
Piazza Borsa Grand Hotel
Grand Hotel Piazza Borsa Palermo, Sicily
Grand Hotel Piazza Borsa Palermo Sicily
Grand Hotel Piazza Borsa Hotel
Grand Hotel Piazza Borsa Palermo
Grand Hotel Piazza Borsa Hotel Palermo

Grand Hotel Piazza Borsa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 435 out of 767 reviews
Rating 8 - Good. 231 out of 767 reviews
Rating 6 - Okay. 64 out of 767 reviews
Rating 4 - Poor. 24 out of 767 reviews
Rating 2 - Terrible. 13 out of 767 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Piyush, Katy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and easy access to the city center - all attractions. Walking distance for great food street. Regarding Hotel - very nice, awesome and courteous and very helpful - from doorman, to bellmen, front desk as well staff for the breakfast. Highly recommend for the quality stay in Palermo.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel in perfect location!!
Great room with lovely bathroom. Delicious breakfast Super staff-special welcome. Outstanding spa facilities!! Highly recommended.
Stayed 1 night in Oct 2024

10/10 Excellent

david

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Sep 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Giant room clean room everyday nice helpful staff. What you would expect at a five star hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Scott, Denver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding location, excellent staff and breakfast, easy walk to most places in central Palermo- beautiful old building as well...

2/10 Terrible

Melineh

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was truly disappointing. The towels were worn and torn, and the hair dryer seemed extremely outdated—likely from decades ago. I’ve traveled to Europe over 15 times, and I’ve never stayed at a hotel that didn’t offer an espresso machine. Here, they only provided a basic coffee maker that boils water, and you’re expected to use instant coffee. At breakfast, when I requested salt and pepper, they were provided in single-serve packets, which felt a bit underwhelming. The bathroom setup was inconvenient, with a bathtub and no fixed showerhead, only a handheld option. Overall, I’d have to rate this hotel as one star.
Stayed 3 nights in Nov 2024

10/10 Excellent

ahmed, Orpington

Liked: Cleanliness, staff & service
Stayed 5 nights in Oct 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Outstanding staff. A classic performance!
Stayed 3 nights in Oct 2024

10/10 Excellent

Irene

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, very comfortable. Right in the center but on the quiet street
Stayed 1 night in Oct 2024

6/10 Okay

Tania

Traveled with partner
Liked: Cleanliness, staff & service
Beautiful hotel in old stock exchange building, very convenient to explore historic Palermo on foot- just off the main pedestrian steet with lots of restaurants. Rooms are spacious and clean. A few items lower my rating- there was no toilet paper in the room on arrival had to ask for them to provide. The room was freezing cold even with air conditioning turned off cold air came through vents - we had to open windows but had to close at night or it would be too noisy. Steer noise in evening but it got quiet by midnight. Also internet was not available in the room even though we made multiple attempts to log in- no signal- had to sit on a chair down the hallway or in lobby to get internet.
Stayed 3 nights in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A big wonderful old building that was converted from a bank. My gripe is that traveling solo I was given the runt of the litter as rooms go. After complaining a lot - and the strength of the tour I joined - I was given a very nice room and would rank the hotel much higher if they hadn't played games with me to begin with. At the end of the tour, I returned to the hotel for one night and they tried to give me the same unacceptable room (323 or 332). I ended up with an OK room but the shower was so small, one had to squat to pick up shampoo... too small to bend over. Breakfast buffet was satisfactory. Dinner disappointing.
Stayed 1 night in Sep 2024

6/10 Okay

MARC

Traveled with partner
Hold not find the entrance
Stayed 1 night in Oct 2024

8/10 Good

Zaccaria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location bella, in centro, camere spaziose e staff molto gentile! Colazione ottima
Stayed 2 nights in Oct 2024

10/10 Excellent

Hillary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GHPB is a beautiful older hotel centrally located yet quiet. It has a beautiful courtyard with a fountain. The buffet breakfast has meat, cheese, oked fish and you can squeeze your own orange juice. One of my favorite hotels in the eorld.
Stayed 1 night in Oct 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Bb
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service
Staff was wonderful from the moment we arrived . Veronica terrific.. the hotel was great location . Hotel needs to updated . The mattress was something I haven’t felt in almost 30 years . Could feel the coils . But with such a wonderful staff it made up for it . Internet was very slow
Stayed 2 nights in Oct 2024

6/10 Okay

david

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
There is a surcharge for use of the hotel spa and sauna which is quite expensive per hour. This is unusual for a hotel rated four stars. The swimming pool is not located on the premises but at a sister hotel some distance away, again disappointing for a four star rated hotel.
Stayed 4 nights in Oct 2024

10/10 Excellent

theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Oct 2024

6/10 Okay

ANN, San Antonio

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
They need to invest in new bedding ( very old and worn), mattresses ( hard as a rock!) ... need new towels... mold smell in areas... The property needs updates. It was clean, and the staff was friendly and helpful!
Stayed 2 nights in Sep 2024

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the middle of all the attractions. Plenty of good restaurants around
Stayed 3 nights in Sep 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Great location nice rooms amazing central area finding and parking a bit tricky
Stayed 1 night in Jul 2024

10/10 Excellent

Alan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in convenient location. Large room.
Stayed 2 nights in Sep 2024

10/10 Excellent

Indrajeet

Liked: Cleanliness, amenities, property conditions & facilities
Excellent property in the heart of Palermo. I stayed here only for 1 night but their room was nice - not very spacious, but good enough for a single occupant. I loved the central area inside the hotel that's partially open to the sky. Nice place to sit and relax. The internet connection is good. Breakfast was good and staff at breakfast were prompt and welcoming. Their reception staff was a bit underprepared and i felt thry should not have asked for my credit card especially if i had slready paid in advance. The girl at the front desk told me in a jocular vein, "This is just for security. What if you run away?". I didnt know whether to laugh it off or to be disappointed. Maybe i should have adjed her, "What if you guys didn't live up to my expectations?" Would you give me a refund! Some silly policies they have which unfortunately makes an otherwise good stay bittersweet.
Stayed 1 night in Sep 2024

4/10 Poor

Laura

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The night we checked there was no water. The desk manager assured us it would take no more than 15 minutes to resolve because it was due to someone turning the water off. More than 1.5 hours later, water finally flowed and it was absolutely disgusting It was still brown and full of particles the following morning. We were at the hotel fir an entire day before being able to shower. Later we were informed that the problem was in the entire hotel so the time estimate for repair was a total misrepresentation. The front desk staff were rude during the entire stay but the bell staff and restaurant staff were extremely pleasant The location was good for reaching various sights
Stayed 2 nights in Sep 2024

10/10 Excellent

Eric

Stayed 1 night in Aug 2024