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Hotel Plaza Opera

4.0 star property

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Photo gallery for Hotel Plaza Opera

Restaurant
Sauna, hot tub, steam room, body treatments, deep-tissue massages
Property entrance
Daily full breakfast (EUR 15 per person)
Sauna, hot tub, steam room, body treatments, deep-tissue massages

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Gym
  • Parking available
  • Room service
$190
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
Via Gallo Nicolo' 2, Palermo, PA, 90139
  • Place, Politeama Garibaldi Theater
    ‪2 min walk‬
  • Place, Teatro Massimo
    ‪8 min walk‬
  • Place, Palermo Harbour
    ‪4 min drive‬
  • Airport, Palermo (PMO-Punta Raisi)
    ‪28 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, premium bedding, down comforters, minibar

Classic Double Room

8.0 out of 10
Very good
(11 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, premium bedding, down comforters, minibar

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Single Room

Classic Single Room | 1 bedroom, premium bedding, down comforters, minibar

Classic Single Room

8.0 out of 10
Very good
(5 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Room

8.4 out of 10
Very good
(5 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Suite

Suite | 1 bedroom, premium bedding, down comforters, minibar

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 506 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Studio Suite

Junior Studio Suite | 1 bedroom, premium bedding, down comforters, minibar

Junior Studio Suite

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hotel Plaza Opera

4-star hotel in Politeama
A full-service spa, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning.
Hotel Plaza Opera offers 47 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include slippers, designer toiletries, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Hotel Plaza Opera features a full-service spa and a fitness center. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This boutique hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Parking is available onsite for a surcharge.

Hotel Plaza Opera is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 25 per day)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Full-service spa

  • Deep-tissue massages
  • Facials
  • Hot tub
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Bathroom emergency pull cord
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 15 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 50 per vehicle (roundtrip)
  • Self parking fee: EUR 25 per day
  • Crib (infant bed) fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number IT082053A1YCZ72VQX

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Opera Plaza
Hotel Plaza Opera
Hotel Plaza Opera Palermo
Plaza Opera
Plaza Opera Hotel
Plaza Opera Palermo
Hotel Plaza Opera Palermo, Sicily
Hotel Plaza Opera Palermo Sicily
Hotel Plaza Opera Hotel
Hotel Plaza Opera Palermo
Hotel Plaza Opera Hotel Palermo

Hotel Plaza Opera Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 280 out of 580 reviews
Rating 8 - Good. 205 out of 580 reviews
Rating 6 - Okay. 58 out of 580 reviews
Rating 4 - Poor. 23 out of 580 reviews
Rating 2 - Terrible. 14 out of 580 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

MONICA

Stayed 5 nights in Jun 2025

10/10 Excellent

Daniel

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good location but parking very difficult
Stayed 2 nights in Jun 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Diana, McAllen

Traveled with partner
the staff was very helpful and the lobby/restaurant area nice but the rooms could have been nicer. Liked that there was no noise from streets but it was a bit out of the way compared to where we needed to walk to see other historical areas. Bus stop close by to get you across town or to the train station.
Stayed 3 nights in May 2025

10/10 Excellent

Rodrigo, Austin

Stayed 1 night in Jun 2025

8/10 Good

steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s well located and the rooftop breakfast is nice. Rooms are nothing to write home about. It’s a decent place to spend a night.
Stayed 1 night in May 2025

10/10 Excellent

Calvin, Menlo Park

Stayed 3 nights in May 2025

10/10 Excellent

Austin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, standard rooms that were clean, best parts of hotel were rooftop bar with beautiful views of Palermo and location was convenient and walkable to the touristy area.
Stayed 2 nights in May 2025

10/10 Excellent

Avron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located. Comfortable clean. 10/10
Stayed 3 nights in May 2025

6/10 Okay

Anja, Piedmont

Business traveler
Disliked: Property conditions & facilities
The location is amazing and rooftop restaurant was also very good. Unfortunately our bathroom smelled like sewer the whole time and no one fixed it even thought we asked. In addition when we had a non alcoholic drink delivered with alcohol by mistake, and the person who ordered it with alcohol got the non alcoholic drink, they just switched the straws instead of making new drinks (and we didn’t even know the other person), they told us we couldn’t have an iron because it was a safety hazard. In addition the blow dryer only gave cold air (again for safety). So ridiculous! Overall a very basic hotel with low customer service and would never recommend or go back
Stayed 2 nights in May 2025

6/10 Okay

Anja, Piedmont

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
This property was in a great location. The staff was unconcerned with the sewage smell in our bathroom that never went away. The rooms were very basic, not very clean. THe restaurant food was surprisingly good, however the waitress accidently switched an non-alcoholic drink with the alcholic version and after both had sampled the drinks and called it out- she just switched the straws instead of giving each a new drink! These people didn't even know each other! Staff was cold, aloof, unhelpful, and just plain dont care about customer service at all.
Stayed 2 nights in May 2025

10/10 Excellent

Catherine Griffiths

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Bryan

Traveled with group
Liked: Staff & service

Recommended

Very nice visit. Staff were exceptionally helpful and welcoming.
Stayed 2 nights in Apr 2025

4/10 Poor

Gerardo

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The information regarding this hotel is misleading. I requested to use the sauna and jacuzzi, but hotel staff said that wasn't possible without a reservation (the listing only recommends reservations for facial treatments and massages). Furthermore, they indicated there was a fee to use these amenities, when that is not indicated in the listing. When complaining about this, the hotel staff was super rude and did not help at all. Overall, this hotel is overpriced for what it offers. I would not stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Navid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palermo

Excellent stay and wonderful service from the front desk. Palermo was beautiful. Being pretty much centrally located helped a whole lot.
Stayed 3 nights in Apr 2025

6/10 Okay

Siavash, Täby

Traveled with family
Liked: Staff & service
Avdrag Hotel. The best is the location, other than that an average hotel.
Stayed 3 nights in Apr 2025

8/10 Good

Mohammed

Liked: Cleanliness, property conditions & facilities
Front desk staff, helpful. Good area and could walk to attractions. Clean and functional. Good 4 star.
Stayed 6 nights in Apr 2025

8/10 Good

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
When we checked in late there was a bug in our room…but they took care of us and moved us in the morning to another room.
Stayed 2 nights in Apr 2025

6/10 Okay

Anne

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Very disappointing

The rooms were dirty (feces in toilet, hair on floor) and had to be recleaned. I booked that hotel because they had a restaurant and parking, neither of which were accurate. Very disappointed overall.
Stayed 3 nights in Apr 2025

6/10 Okay

Matthew

Traveled with partner
Liked: Cleanliness
Convenient location - close enough to all the landmarks and shopping however a few blocks away form the big crowds although noisy of an evening. Very challenging to extract information of any value from the reception including at check in… Hotel clean. Breakfast limited however OK. Gym very small and limited however adequate for a workout.
Stayed 5 nights in Apr 2025

8/10 Good

Joseph

Traveled with group
Liked: Cleanliness, staff & service
Overall, it was good. Could not get the A/C system to cool down the room. Wasn’t blowing out cold air.
Stayed 4 nights in Apr 2025

10/10 Excellent

Raymond, Binghamton

Stayed 3 nights in Apr 2025

4/10 Poor

Ella

Traveled with family
Disliked: Cleanliness
Felt like a hostel rather then a hotel the bed was like a brick did not sleep well .. someone’s cloths in the wardrobe.. sheets had a stain on them
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved loved loved! Wonderful location, welcoming staff! We will be back!
Stayed 2 nights in Mar 2025