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Hotel Porta Felice & Spa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Porta Felice & Spa

Terrace/patio
Hypo-allergenic bedding, minibar, in-room safe, desk
Triple Room | City view
Sauna, spa tub, steam room, body treatments, hot stone massages
Indoor spa tub

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Bar
    Bar
  • Gym
    Gym
  • Spa
    Spa
  • Room service
    Room service
  • Air conditioning
    Air conditioning

Explore the area

Map
Via Butera, 45, Palermo, PA, 90133
  • Via Vittorio Emanuele
    3 min walk
  • Foro Italico
    5 min walk
  • Piazza Marina
    5 min walk
  • Palermo (PMO-Punta Raisi)
    26 min drive

Room options

View all photos for Suite

Suite | Bathroom | Deep soaking tub, free toiletries, hair dryer, bidet

Suite

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Classic Double Room Single Use

Classic Double Room Single Use | Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Double Room Single Use

  • 161 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room Single Use

Room amenity

Superior Double Room Single Use

  • 194 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Triple Room

Balcony view

Triple Room

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room, 1 Double or 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Double or 2 Twin Beds

  • 193 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Room, 1 Double or 2 Twin Beds

Classic Room, 1 Double or 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room, 1 Double or 2 Twin Beds

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Hotel Porta Felice & Spa

4-star hotel in Palermo Historical Center
A full-service spa, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free self-serve breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a rooftop terrace, and a coffee shop/cafe are onsite.
Hotel Porta Felice & Spa offers 33 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Hotel Porta Felice & Spa features a full-service spa and a 24-hour fitness center. The hotel offers a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and a meeting room. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and a beach shuttle.

Hotel Porta Felice & Spa is a smoke-free property.

A complimentary self-serve breakfast is served each morning between 7 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.6 miles (EUR 25 per night), from 8:00 AM to 8:00 PM; reservations required
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Built in 2008
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 45 per person (one-way)
  • Nearby parking fee: EUR 25 per night (3281 ft away; open 8:00 AM to 8:00 PM)
  • Crib (infant bed) fee: EUR 10.0 per day
  • A facilities fee includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 November to 31 March
Guests under 12 years old are not allowed in the spa

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Porta Felice
Hotel Porta Felice Palermo
Porta Felice
Porta Felice Palermo
Hotel Porta Felice Palermo, Sicily
Hotel Porta Felice Palermo
Porta Felice Hotel
Hotel Porta Felice
Hotel Porta Felice Spa
Hotel Porta Felice & Spa Hotel
Hotel Porta Felice & Spa Palermo
Hotel Porta Felice & Spa Hotel Palermo

Hotel Porta Felice & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 310 out of 566 reviews" "
Rating 8 - Good. 204 out of 566 reviews" "
Rating 6 - Okay. 35 out of 566 reviews" "
Rating 4 - Poor. 5 out of 566 reviews" "
Rating 2 - Terrible. 12 out of 566 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 4 days at this hotel and we loved our stay there. Very nice staff and wonderful free breakfast. We intend to stay there again next time we go back to visit Palermo
Stayed 3 nights in Jul 2024

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time!
Stayed 4 nights in Jul 2024

10/10 Excellent

Efi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Efi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We liked it very much
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Nice location and roof top bar
Lovely clean hotel. The best feature was the roof top bar area for breakfast, view and drinks. The shower could use improvement as the doors were flimsy and the base was shallow and flooded easily.
Roof top bar
Stayed 3 nights in Jun 2024

8/10 Good

Thorlakur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel that is situated in a very good area in Palermo.
Stayed 8 nights in Jun 2024

8/10 Good

Richard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very accommodating. Breakfast was excellent. The bed in my room was a little firm for my liking. Hotel was centrally located.
Stayed 1 night in Jun 2024

10/10 Excellent

Shirley

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious, beds are comfortable. Excellent cocktails at a great price during Happy Hour. Breakfast buffet has great variety of options.
Stayed 3 nights in Jun 2024

10/10 Excellent

Steven, Leawood

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a quiet part of town near the waterfront. Great staff.
Stayed 3 nights in Jun 2024

10/10 Excellent

alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night stay
Nice hotel. Walking distance to centre. Really big bedroom and bathroom. Nice breakfast. The harbour area nearby is really nice.
Stayed 2 nights in May 2024

10/10 Excellent

Mark

Stayed 3 nights in May 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

10/10 Excellent

Verified traveler

Stayed 2 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

6/10 Okay

julia

Traveled with family
Liked: Property conditions & facilities
bad customer service
hotel itself is not bad at all , nice breakfast terrace and spa we had an issue with house keeping. on the first night we put do not disturb sign because room was not bad and we did not want to make people do extra work but on the last night we needed clean up and new towels and toilet paper , so we made sure that we took do no disturb sign off . when we came back , someone got in our room , took spa robe out of the room and put do not disturb sign on the door . they did not clean the room . when i addressed it with customer service they started argue with us saying that the tag was on the door .it was not . But if it was like they claimed then who gave them ok to still enter the room and take the robe and check the fridge ( when we were checking out they charged us for the cookies from the fridge that my son had ) So, they knew already that cookies were gone. with all that being said : not only they did not clean our room because they said tag was on , but they entered the room with tag on ( according to them ) . Breakfast was ok very dirty around hotel
Stayed 3 nights in Mar 2024

10/10 Excellent

Chuan, Silver Spring

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024

10/10 Excellent

Nicolas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location made it easy to walk to most local attractions and good eating. Having the Palazzo Butera right across the street was a treat! You can get great views from there or enjoy a beautiful scene from the hotel’s own 4th floor restaurant/bar. Was unable to enjoy the spa services because they were fully booked. You may want to reserve a spot in advance.
Stayed 3 nights in Dec 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

8/10 Good

Kiefer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property interior was lovely, staff were all helpful and breakfast was good. We stayed for 5 nights and had no problems. Area around the hotel is a little rundown but you wouldnt be able to tell from the inside.
Stayed 5 nights in Nov 2023

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel in Palermo
Amazing breakfast (nice roof-top view as well). Very nice hotel but did lack spare pillows and blankets.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very well kept, clean and has a luxury feel. My room was large and beautiful. The breakfast is wonderful, lots of delicious options and the view is outstanding! My stay at the Felice was a wonderful surprise. I would stay here again.

8/10 Good

Mykayla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was good. The hotel itself is beautiful and room was beautiful and spacious. We liked that breakfast was available each morning and was delicious. I reserved spa services as well as a massage during our stay and it was so relaxing. A few things that could have been better during our stay: The pillows were very flat, but the brochure in the room states you can order more pillows as needed, which we did. The bed isn't very soft, but it was a great size. The room had AC, but it can be controlled by the front desk. When we first arrived, we couldn't control the thermostat and had to call the desk to turn it on. We also realized that nearly every time we left the property, they would turn the AC off and restrict our access to it upon arrival each time. We had to call the front desk on multiple occasions to turn it back on. Not listing this as a complaint, as the AC worked great when it was on, just letting other visitors know how it may work when arriving. We also found the street outside our patio to be a bit noisy early in the mornings, but not so bad that it disturbed our sleep. The hotel was in a great location for shopping and dining, easily doable for walking. It's also located close to the coast, so it was nice to take a stroll and see the ocean. I would recommend staying here, just be sure to reach the brochure in your room for details about your stay.
Stayed 4 nights in Oct 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay. Very helpful staff. Lovely terrace for breakfast.
Stayed 2 nights in Oct 2023

6/10 Okay

Peter

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a hit!
The hotels location is on a side street within walkkng distance from many nice piazzas and restaurants, so that was ok. But, we booked the hotel specifically because they offer parking. That is not entirely true. They have a valet service where they can take your car to a parking lot for the day, but at 8pm you have to pick it up from the lot 1km away and then youre on your own. Parking in Palermo is not simple or safe, so this makes the amenity useless. At breakfast, on a lovely rooftop terrace, we got to enjoy american guests throwing food to the roof below for cats. Disgusting. But apparently ok behavior according to the hotel staff. The bed is rock hard and the pillows are, well, they are not. In general, we were disappointed with the hotel, and especially recommend thorough research of you decide to drive a car to Sicily.
Stayed 2 nights in Oct 2023