A bar/lounge, a snack bar/deli, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free.
La Serenissima Hotel offers 14 accommodations with safes and slippers. Rooms open to balconies. LCD televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Palermo hotel also offers a terrace, room service (during limited hours), and an elevator.
La Serenissima Hotel is a smoke-free property.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.
Languages
English, Italian
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 10 per person
A bar/lounge
Snack bar/deli
Family friendly
Free crib
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Guest services
Housekeeping (daily)
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Free crib
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Slippers
Towels provided
Entertainment
LCD TV
Food and drink
Limited room service
More
Air conditioning (climate-controlled)
Desk
Heating (climate-controlled)
Laptop workspace
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 1:30 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10:30 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property will place a credit card authorization for 1st night within 14 days arrival for any bookings where payment for the stay will be made on site instead of at the time of booking.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 10 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Property is also known as
La Serenissima Hotel Hotel
La Serenissima Hotel Palermo
La Serenissima Hotel Hotel Palermo
La Serenissima Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 56 out of 93 reviews" "
10 - Excellent
56
Rating 8 - Good. 22 out of 93 reviews" "
8 - Good
22
Rating 6 - Okay. 11 out of 93 reviews" "
6 - Okay
11
Rating 4 - Poor. 1 out of 93 reviews" "
4 - Poor
1
Rating 2 - Terrible. 3 out of 93 reviews" "
2 - Terrible
3
9.4/10
Cleanliness
9.6/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
6/10 Okay
C
Traveled with family
Jun 15, 2024
Liked: Staff & service
The hotel is in average condition: there is no web access in the rooms and only one AC (of 2) units worked. Otherwise, it is nicely located in the historic center of Palermo with walking distance to all attractions.
This location is in the heart of the entertainment District. Great access to bars, clubs and restaurants with a wide variety of each. Can get a little loud if you want to go to bed early but other than that a great location.
The property itself was nice and conveniently located. I just felt there were too many rules, sort of like being held under the watchful eye of catholic nuns and priests. There are several other hotels in the area, so I would recommend choosing another hotel with less restrictions.
Overall an excellent hotel. The glaring issue with me was the filthy entrance carpet and área immediately outside the front door. It gives one the impression that the place is poorly maintained on the inside, which is not the case. Just not a very welcoming appearance. Our shower wand was leaking, so the maids need to pay more attention to the conditions in the room. Very well designed interiors and great location . Certainly would stay again!
The staff are very friendly and helpful. It’s a great location for exploring the Centro Storico, but it does get noisy on weekend nights.
The building is well-maintained and clean.
We stayed in an attic room. It is a good size, with a nice terrace, but in a portion if the room, where the desk is, the ceiling is so low you will hit your head. The showers are very small (barely bigger than a slender person) and the bathroom is tight.
The room was great. Spacious and well thought out. Thank goodness for the super window system that kept out the noise. My side of the hotel was noisy. The other side was extremely noisy. But close those windows onto the balcony and it was fine.
The size of the room was excellent. Having that balcony never made me feel closed in. Having a separate room for my office was great! Square footage for the money was amazing. My favorite part was the staff. We do not speak Italian. We can’t tell you enough how warm, welcoming and helpful they were. We would highly recommend this hotel! The location to walk to everything is perfect.
Room was large with multiple terraces and very comfortable. Air conditioning is controlled by the front desk as was a bit lacking during the hot summer day. The staff was very kind and helpful. Great for a night or two in Palermo. The location is perfect.
Lovely room and service was excellent and very friendly. We had a great stay and I would thoroughly recommend this hotel. The area was very vibrant into the early hours, so particularly good for those looking for the nightlife.
Didnt get breakfast and it was no loss, tons of bakeries and cafes nearby.
There is a nice, local night market a block away for tasty treats and beer.
Driving in the area and parking is a major pain, advise against it. I walked from the train station and to almost all the sites without issue, only getting a car the night before I left, which was probably a day too early.
Super clean, well appointed room (kettle, mini fridge). Lovely and big. Staff could not have been any friendlier or more accommodating. Everything about the hotel itself was wonderful!
Slight issue to be aware of, there was a nearly bar who had a band playing one night of our four night stay. They stopped just after midnight. We had an early transfer so were trying to get an early night. Only downside and not the hotels issue. You could look at it as a free concert and just shows how close to amenities you are!
The hotel is nice and clean and the staff and service are excellent. However, the surrounding streets contain loud bars and loud music until 4am on most nights and louder on Fridays and Saturday nights. It’s location is ideal if you want to be near restaurants and shopping district. Not recommended for families especially with young children or soft sleepers lol.