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Massimo Plaza Hotel

4.0 star property

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Photo gallery for Massimo Plaza Hotel

Hypo-allergenic bedding, down comforters, minibar, in-room safe
Lobby lounge
Reception
Property entrance
Property entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping
$189
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
Via Maqueda 437, Palermo, PA, 90133
  • Place, Teatro Massimo
    ‪2 min walk‬
  • Place, Palermo Cathedral
    ‪8 min walk‬
  • Place, Ballaro Market
    ‪15 min walk‬
  • Airport, Palermo (PMO-Punta Raisi)
    ‪29 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe Double or Twin Room

8.0 out of 10
Very good
(4 reviews)
  • 247 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Classic Double Room

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Triple Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Triple Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Double or Twin Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Double or Twin Room

9.8 out of 10
Exceptional
(8 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double or Twin Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Classic Double or Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Massimo Plaza Hotel

4-star hotel in Palermo Historical Center
A bar/lounge, a snack bar/deli, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and concierge services are onsite.
Massimo Plaza Hotel offers 11 accommodations with minibars and safes. Beds feature down comforters. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, slippers, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. For a surcharge, the property provides an airport shuttle (available 24 hours) and a beach shuttle. This business-friendly hotel also offers a library, multilingual staff, and tour/ticket assistance.

Massimo Plaza Hotel is a smoke-free property.

24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 25 per night); reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Canoeing
  • Library
  • Private wine tours
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 1 floor
  • Communal living room
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 40.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 45 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 25 per night(328 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Massimo Plaza
Massimo Plaza Hotel
Massimo Plaza Hotel Palermo
Massimo Plaza Palermo
Hotel Massimo Plaza
Massimo Plaza Hotel Palermo, Sicily
Massimo Plaza Hotel Palermo
Hotel Massimo Plaza
Massimo Plaza Hotel Hotel
Massimo Plaza Hotel Palermo
Massimo Plaza Hotel Hotel Palermo

Reviews

Massimo Plaza Hotel Reviews

8.8

Excellent

9.0/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 182 out of 323 reviews
Rating 8 - Good. 99 out of 323 reviews
Rating 6 - Okay. 25 out of 323 reviews
Rating 4 - Poor. 12 out of 323 reviews
Rating 2 - Terrible. 5 out of 323 reviews

Reviews

8/10 Good

Bernard

Liked: Cleanliness, staff & service
This is a great place with good location. The only problem is the entrance to the hotel you have to go up a flight of stairs. Also this place is a little limited when it comes to facilities.
Stayed 3 nights in Jul 2025

8/10 Good

Thomas Ager Møller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Dai

Disliked: Room comfort
Good location unfortunately my room was next to the reception client was in and out even in the middle of the night I can hear them.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mirna, Bellevue

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place clean nice location perfect I highly recommend it
Stayed 7 nights in Jun 2025

10/10 Excellent

Gary Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and helpful staff throughout the hotel!
Stayed 6 nights in Jun 2025

4/10 Poor

giampiero

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in the close to traffic area. Very nice. The advertising pictures are totally deceiving. Old dirty carpet throughout the facility and in the room, unclean bathroom with previous client contact-lens stack to wall, non draining shower, cracks in wall, had to disconnect desk lamp to have any power at the only desk in the room. Pictures available
One side of bed
Other side of bed
Cracked walls
Only plug near desk
Stayed 3 nights in Jun 2025

10/10 Excellent

Stacia

Stayed 1 night in Jun 2025

8/10 Good

John

Stayed 2 nights in Jun 2025

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Great service. Two negative points: 1) to go from the street to the lobby guests have to walk up 12 steps, which is not an easy task when one has to carry luggage. 2) before checkout, there was no electricity. The hotel was deprived of hot water and light, to name a few issues.
Stayed 1 night in May 2025

10/10 Excellent

Alicia, Shorelin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to Teatro Massimo and the old town area of Palermo is excellent. So many options for dining and gelato nearby!
Stayed 4 nights in May 2025

4/10 Poor

Karen

Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

David, Hemel Hempstead

Traveled with partner
Disliked: Property conditions & facilities
Hotel was well placed near centre. Staff were helpful, although had to phone from home to get parking instructions as emails went unanswered. Area was noisy until midnight and music started blaring at 6:30am in the morning. Hotel was reasonably clean but needs an upgrade Overall this was not a 4 star hotel based on others in Sicily.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kelly J, Naples

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is centrally located between the older, scenic part of the city along via Maqueda, where there is a multitude of shops, street vendors, restaurants and small bars. The Massimo theatre is across the street and was a lively place to sit and people watch. In addition to opera and other shows hosted there, the view of the building is quite beautiful in itself. The slightly remodeled section of the city is to the right of the hotel coming out of the front doors which leads to a completely different feel of the city. Although Palermo can seem a bit rough around the edges, do not be afraid to walk the streets of the older side, that’s where you will stumble upon the magic. Longer daytime walking of 15-20 mins here and there will lead to some of the most spectacular architectural wonders. If you can look beyond the crumbling cascade of post WWII damage and appreciate the dichotomy of old and new, you will find the real beauty in the complex multiculturalism, lightheartedness in the people, and a ton of hidden gems.
Stayed 4 nights in Apr 2025

4/10 Poor

Kristin

Traveled with group
Disliked: Amenities, property conditions & facilities
This hotel should be rated as 2 star, not 3 star. It did not justify daily rate we paid. Was surprised by poor quality of property and room. Good location and nice staff but little else.
Stayed 3 nights in Apr 2025

10/10 Excellent

Genine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Well kept. And the breakfast was wonderful. Thank you!
Stayed 4 nights in Apr 2025

10/10 Excellent

Kenyatta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a small, quaint hotel. Breakfast included, was delivered to your room daily. Convenient walking distance to the markets, beautiful Cathedrals, train station, the pier, and plenty of shops and dining experiences. The area reminded me of a New York (Manhattan) vibe during the day, and on the weekends at night, in New Orleans, I would stay here again. Make sure to ask the staff for restaurant suggestions for dinner in the area, their recommendations were so good.
Stayed 5 nights in Mar 2025

10/10 Excellent

Collette

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay here. The location is superb, the rooms are beautiful and the included breakfast exceeds anything we could have anticipated. Having said that, the staff are the true draw at this hotel. They made us feel welcome, they assisted us with any request and made us feel at home. We would highly recommend this property.
Stayed 5 nights in Mar 2025

10/10 Excellent

Collette

Traveled with family
Helpful and kind staff, great view of the plaza and strolling families. We look forward to our next stay!
Stayed 6 nights in Mar 2025

10/10 Excellent

Maria Asela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So near to everything. Can stay there again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Elena

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Ingeborg, Reno

Liked: Staff & service, amenities, property conditions & facilities
Great location and very friendly staff. Very accessible for walking around Palermo. Breakfast in the room was a treat. Definitely recommend!
Stayed 1 night in Oct 2024

6/10 Okay

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC didn’t work second nite
Stayed 2 nights in Sep 2024

10/10 Excellent

Chester

Stayed 1 night in Sep 2024