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Mercure Hotel Palermo Centro

4.0 star property

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Photo gallery for Mercure Hotel Palermo Centro

Stunning historic building with ornate details and classical architecture.
Indulge in a diverse selection of pastries, fruits, and desserts at our buffet.
Relax in a spacious room with a large bed, desk, and separate seating area.
Flowers bloom along the sidewalk, adding a touch of vibrancy to the surroundings.
Welcome to our reception area, where friendly staff are available to assist you.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Room service
  • Laundry

Explore the area

Map
Via Stabile Mariano 112, Palermo, PA, 90139
  • Teatro Massimo
    ‪5 min walk‬
  • Palermo Cathedral
    ‪15 min walk‬
  • Palermo Harbour
    ‪4 min drive‬
  • Palermo (PMO-Punta Raisi)
    ‪29 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Family Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Superior Double Room, 2 Double Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Twin Bed

8.4 out of 10
Very good
(7 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Room, 1 Double Bed

  • 213 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Standard Double Room, 1 Double Bed

8.6 out of 10
Excellent
(17 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk

Standard Twin Room, 2 Twin Beds

8.4 out of 10
Very good
(10 reviews)
  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About this property

Mercure Hotel Palermo Centro

4-star hotel in Politeama
Along with a bar/lounge, this hotel has a snack bar/deli and a conference center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a business center. Housekeeping is available on request.
Mercure Hotel Palermo Centro offers 93 accommodations with minibars and safes. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center, 3 meeting rooms, and coworking spaces.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 700 square feet (65 square meters) include a conference center. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

Mercure Hotel Palermo Centro has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10 AM and on weekends between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Self parking on site (EUR 25 per night)
  • Covered valet parking on site (EUR 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 7 for adults and EUR 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center
  • Computer station
  • Conference center (700 square feet of space)
  • Coworking space

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 7 for adults and EUR 7 for children
  • Airport shuttle fee: EUR 45 per vehicle
  • Self parking fee: EUR 25 per night
  • Covered valet parking fee: EUR 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number IT082053A1FS2A6GZH

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Mercure Hotel Palermo
Mercure Hotel Palermo Centro
Palermo Centro
Accor Palermo Centro
Mercure Palermo Centro Hotel Palermo
Mercure Palermo Centro Sicily
Mercure Palermo Centro Palermo
Mercure Hotel Palermo Centro Hotel
Mercure Hotel Palermo Centro Palermo
Mercure Hotel Palermo Centro Hotel Palermo

Mercure Hotel Palermo Centro Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 383 out of 1001 reviews
Rating 8 - Good. 443 out of 1001 reviews
Rating 6 - Okay. 124 out of 1001 reviews
Rating 4 - Poor. 34 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Ani

Liked: Staff & service
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Nice hotel

Very clean. Good location. Great breakfast. Bed was very hard.
Stayed 1 night in Apr 2025

2/10 Terrible

Thuylan

Stayed 2 nights in Apr 2025

8/10 Good

Dmitry

Business traveler
Liked: Cleanliness, staff & service, amenities
No control for an AC in the room
Stayed 9 nights in Mar 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Terry

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was quiet and the staff were friendly. In spite of this, I would never return. I was given a single room which was very hot. There is no temperature control in the room so they told me to open my window. I did this but it opened onto external stairs which left me vulnerable to whoever would climb up from the street. There was no chain or limit to how wide the window would swing open so anyone could get in. I did not feel safe. The room was about the size of a large walk in closet. I could have lived with this but there was a sewage odor. I couldn't tell if it was from the open window or the toilet. Also the toilet backed up immediately after my arrival and i had to have it fixed. To their credit they did this promptly. The food in the restaurant was fried to death and dry. The bar served me a "watery" martini (the worst I've ever had) with an olive with a pit! The breakfast was decent. The hotel does have some nicer rooms, I later discovered. I wouldn't have minded a small room if there weren't the problems that I've related here. I stayed in several other hotels in Sicily of comparable price and none of them had these types of problems.
Stayed 1 night in Feb 2025

8/10 Good

Katsuhiro

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Mai

Stayed 2 nights in Feb 2025

10/10 Excellent

Bridgid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Fantastic location. Hotel and rooms were very clean Breakfast was excellent plenty of choice. Staff were very helpful and friendly
Stayed 8 nights in Dec 2024

4/10 Poor

John

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I have two main issues with my stay at this hotel. Firstly, upon check-in, the room had a strange smell. I requested a different room, but the staff offered to clean the original room again. Even after recleaning, the unpleasant odor persisted. Secondly, I encountered a problem with the room temperature. I woke up in the middle of the night feeling cold because the heater was blowing cold air. The room has no thermostat control, so I went to the front desk to request that they raise the temperature. I asked them to adjust it two days in a row, but they insisted that the AC was working correctly. The staff could not differentiate between air conditioning and heating. Finally, for the third night, I requested extra blankets. They only delivered them after I reminded them three times, which made obtaining blankets challenging. Overall, my experience in this so-called 4-star hotel has been disappointing.
Stayed 3 nights in Jan 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room and great breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Habbo

Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Alexis

Liked: Amenities
Great place to stay , walking distance to all monuments
Stayed 1 night in Nov 2024

8/10 Good

Carl

Traveled with family
Liked: Cleanliness, amenities
Daily problem with WiFi which I had to call to desk. One person on the phone suggested I bring her my phone since I couldn’t operate the WiFi. Front desk wouldn’t make change for 100 euros saying they didn’t have cash. Some staff were nice however. The morning buffet was nice. The hotel room was nice and the shower was excellent.
Stayed 6 nights in Oct 2024

8/10 Good

Kim

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Met expectations

Professional, courteous staff. Waiter in bar brought extra aperitivo snacks for gluten free eaters. Room was clean & comfortable but sofa fabric was tired & tearing.
Stayed 3 nights in Oct 2024

8/10 Good

Fidel

Liked: Cleanliness, staff & service, property conditions & facilities
Average
Stayed 2 nights in Sep 2024

10/10 Excellent

Anne

Stayed 1 night in Sep 2024

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, and breakfast.

Good location, 20 min walk to central train station. We stayed at the guest house suites next door to the Mercure Hotel itself. Room was new, clean and quiet. Breakfast was served at the hotel, again, right next door to the guest house suites. Touristy street was about 10 min walk, tons of restaurants, shopping and sites.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lloyd, New Lenox

Stayed 1 night in May 2024

8/10 Good

Tony

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
AC was uncontrollable. Too hot the whole time!
Stayed 1 night in Aug 2024

10/10 Excellent

Gene g

Stayed 1 night in Aug 2024

10/10 Excellent

Wellesley

Stayed 1 night in Aug 2024