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San Paolo Palace Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for San Paolo Palace Hotel

Meeting facility
Front of property
View from property
Outdoor pool, sun loungers
Aerial view

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast included
  • Pool
    Pool
  • Bar
    Bar
  • Parking included
    Parking included
  • Gym
    Gym
  • Room service
    Room service

Explore the area

Map
Via Messina Marine, 91, Palermo, PA, 90123
  • Foro Italico
    13 min walk
  • Palermo Botanical Garden
    17 min walk
  • Via Vittorio Emanuele
    2 min drive
  • Palermo (PMO-Punta Raisi)
    46 min drive

Room options

View all photos for Standard Room

Minibar, in-room safe, desk, blackout drapes

Standard Room

  • 280 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room

Minibar, in-room safe, desk, blackout drapes

Triple Room

  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double Room

Minibar, in-room safe, desk, blackout drapes

Double Room

  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room Single Use

Minibar, in-room safe, desk, blackout drapes

Double Room Single Use

  • 280 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

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About this property

San Paolo Palace Hotel

4-star hotel in Settecannoli
2 restaurants, an outdoor pool, and a 24-hour fitness center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
San Paolo Palace Hotel offers 280 accommodations with minibars and safes. Flat-screen televisions come with premium digital channels. Bathrooms include bathtubs or showers, bathrobes, bidets, and complimentary toiletries.

This Palermo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

San Paolo Palace Hotel features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 21528 square feet (2000 square meters) include conference space. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. Onsite self parking is complimentary.

San Paolo Palace Hotel is a smoke-free property.

A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.
ANTARES - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • ANTARES

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21,528 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 14 floors
  • Built in 1991
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from August 2 2024 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT082053A1K9RZGD3I

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

San Paolo Palace
San Paolo Palace Hotel
San Paolo Palace Hotel Palermo
San Paolo Palace Palermo
San Paolo Palace Hotel Centro Congressi Palermo, Sicily
San Paolo Palace Hotel Hotel
San Paolo Palace Hotel Palermo
San Paolo Palace Hotel Hotel Palermo

San Paolo Palace Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 140 out of 674 reviews" "
Rating 8 - Good. 273 out of 674 reviews" "
Rating 6 - Okay. 161 out of 674 reviews" "
Rating 4 - Poor. 65 out of 674 reviews" "
Rating 2 - Terrible. 35 out of 674 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Shaghajegh

Stayed 7 nights in Aug 2024

8/10 Good

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jun 2024

8/10 Good

Ian

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Nice hotel but bit of a walk into the city (that’s my fault not the hotels), needs a bit of money spending on it as looking dated Great pool on rooftop and breakfast!!
Stayed 3 nights in Jun 2024

8/10 Good

paul

Stayed 5 nights in Jun 2024

4/10 Poor

David

Disliked: Property conditions & facilities
For a hotel that is meant to be a 4 star establishment it was very outdated and basic things like air conditioning weren’t working.
Stayed 2 nights in Jun 2024

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff
Stayed 4 nights in Apr 2024

2/10 Terrible

Christopher

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel I ever stayed in. They advertised A/v in the rooms but it hasn’t been working for over a year since there were other reviews saying the same thing. The room was dirty and outdated. The beds were horrible my wife found hair in the made bed. The only positive was the view. It was breathtaking.
Stayed 1 night in May 2024

8/10 Good

Kerrie

Liked: Cleanliness, staff & service, amenities
The hotel facilities (pool) was not open until June .. but the staff were very nice and helpful .. the restaurant service and food was also good.
Stayed 2 nights in May 2024

6/10 Okay

Stephen

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The beach nearby was good. The hotel pool was closed yet this was used as an attraction to get you to book this hotel
Stayed 7 nights in Apr 2024

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roberto was really helpful, made our stay memorable
Stayed 3 nights in Apr 2024

10/10 Excellent

Valeri

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service
Great location !
Stayed 1 night in Feb 2024

8/10 Good

Eddie

Traveled with partner
Easy to reach from train station
Stayed 8 nights in Nov 2023

10/10 Excellent

Stephanie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had good amenities and great parking. The staff were very nice and helpful
Stayed 2 nights in Oct 2023

2/10 Terrible

Ruhail, Cleveland

Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023

4/10 Poor

Emma

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area was ok , but the staff try to rip you off for money . We were given a bill on checkout which did not relate to what we had eaten or what the city tax should have been. I queried the city tax as he said 32 euros was correct for 2 nights he then halved this to 16 which was still incorrect as the new rates don’t apply till October the 1st . They don’t get you to sign in the restaurant this is so they can make your bill whatever they wish . I ended up paying a wholly incorrect amount just so I could leave - as I didn’t want to miss my train . Restaurant staff seemed nice but pay as you go or you will get ripped off - my advice avoid and stay somewhere else . I intend claiming a refund from my card provider for the overpayments they have wrongly taken .
Stayed 2 nights in Sep 2023

6/10 Okay

DAVID

Traveled with partner
Liked: Property conditions & facilities
Old building, not updated premises
Stayed 2 nights in Aug 2023

2/10 Terrible

John

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
After 5 days cycling across Sicily I was really looking forward to relaxing at the rooftop pool before catching the ferry to Cagliari the following day. At reception I was informed the pool was closed that day only for an emergency problem. I got the feeling this was a regular and convenient excuse so be careful fellow travelers when booking this hotel for the pool it promotes heavily. I saw no-one in a rush to fix the emergency for guests either so wonder whether it would really be fixed by the next day. I left early morning so had no chance to find this out. When checking out I asked for a small discount (just wanted to see them make a little gesture, even a bottle of water might have been something) on leaving on account that they had not fulfilled their part of the offer. I was told they could not do this but I could refuse to pay my bar biil if I liked and they would report this. I didn't appreciate having their issue represented back to me as a defaulting customer in this way so paid the bill and decided to write this review instead. The hotel itself was dated, the bedroom was quite acceptable although the bathroom was certainly in need of modernizing. The neighbourhood was a bit rundown, ok for walking through in daylight hours but I would have been more anxious after dark. The hotel is a 20 minute walk from the historic centre and there appeared little choice of local restaurants so you will probably need a taxi to go in abs or if the city to eat at night.
Stayed 1 night in Aug 2023

8/10 Good

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pool and beach no wifi though
Great pool and breakfast- location on beach but a long walk from center of town in the boiling heat- reception nice and friendly. My only issue was the lack of wifi in the room. No matter how many times I asked- there was no wifi and so I could not use my computer in that private space. Also no Spanish or English subtitles working on TV- I learned a lot of Italian watching it. Really a great deal for the price other than wifi!!
Stayed 2 nights in Aug 2023

10/10 Excellent

Michael

Stayed 14 nights in Jul 2023

10/10 Excellent

Mahesh

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
San Paulo hotel was a wonderful experience. We got our room on the 11th floor with a sea view and we woke up to the sea view and sunrise everyday from the window in our room. We found the hotel very safe and generally quiet with excellent breakfast and facilities. The staff were courteous and very helpful and the experience surpassed our expectations.
Stayed 11 nights in Jun 2023

10/10 Excellent

Dante

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Good customer service. Nice view.
Stayed 3 nights in Jun 2023

2/10 Terrible

JUI-CHUAN

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We stayed at the hotel during the Memorial Day long weekend, and the hotel refused to turn on the central controlled air conditioning saying it would only be on after June 1 - same as the outdoor pool. The hotel staff said the only way to get the air flowing inside the hot room is to open the window. However, the outside traffic is noisy while the window is open, and it only helped a little. In addition, when asked to have a fan put inside the room, the hotel staff said they would send one, but they did not even after we followed up twice. Besides these critical points, the hotel also does not have drinking water glasses and refuse to provide wine glasses for the room quoting security concern, which is obviously an excuse not to provide glasses. The hotel offer plastic cups instead. The hotel is also very old, but the most unsatisfying part is the poor service and finding excuses not to provide property basic hotel functioning service.
Stayed 2 nights in May 2023

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

6/10 Okay

Nerrida

Traveled with partner, Traveled with family
Liked: Cleanliness
The property is in a very dirty area. The outside of the property looks very good but the inside is very dated. The beds are hard and the bath rooms dated in the 70 s The restaurant is very good - food and service very good. Breakfast is also very good serviced from the roof top with great views of the area. The town is in the most beautiful natural setting but there is rubbish everywhere - such a shame - so much potential
Stayed 1 night in May 2023