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Best Western Palm Beach Lakes

2.5 star property

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Photo gallery for Best Western Palm Beach Lakes

BBQ/picnic area
Lobby sitting area
Loft Suite with 2 Queen Beds - Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes
Loft Suite with 2 Queen Beds - Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Pet friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
1800 Palm Beach Lakes Blvd, West Palm Beach, FL, 33401
  • Tanger Outlets Palm Beach
    ‪1 min walk‬
  • Palm Beach County Convention Center
    ‪4 min drive‬
  • CityPlace
    ‪5 min drive‬
  • West Palm Beach, FL (PBI-Palm Beach Intl.)
    ‪6 min drive‬

Room options

View all photos for 2 Queen Beds with Courtyard View - Upper Level - Non-Smoking

1 bedroom, desk, laptop workspace, blackout drapes

2 Queen Beds with Courtyard View - Upper Level - Non-Smoking

7.8 out of 10
Good
(10 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room with Courtyard View - Upper Level - Non-Smoking

1 bedroom, desk, laptop workspace, blackout drapes

King Room with Courtyard View - Upper Level - Non-Smoking

8.0 out of 10
Very good
(2 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds with Courtyard View - Lower Level - Non-Smoking

1 bedroom, desk, laptop workspace, blackout drapes

2 Queen Beds with Courtyard View - Lower Level - Non-Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Beds - Accessible (Mobility) - Roll-In Shower - Non-Smoking

1 bedroom, desk, laptop workspace, blackout drapes

2 Queen Beds - Accessible (Mobility) - Roll-In Shower - Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Beds - Pet Friendly/Downstairs - Non-Smoking

1 bedroom, desk, laptop workspace, blackout drapes

2 Queen Beds - Pet Friendly/Downstairs - Non-Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Beds - Lower Level - Non-Smoking

1 bedroom, desk, laptop workspace, blackout drapes

2 Queen Beds - Lower Level - Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft Suite with 2 Queen Beds - Non Smoking

Loft Suite with 2 Queen Beds - Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes

Loft Suite with 2 Queen Beds - Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Bedroom King Suite with Sofa Bed - Non Smoking

1 Bedroom King Suite with Sofa Bed - Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes

1 Bedroom King Suite with Sofa Bed - Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Queen Beds - Accessible (Mobility) - Walk-In Shower - Non-Smoking

1 bedroom, desk, laptop workspace, blackout drapes

2 Queen Beds - Accessible (Mobility) - Walk-In Shower - Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room - Upper Level - Non-Smoking

1 bedroom, desk, laptop workspace, blackout drapes

King Room - Upper Level - Non-Smoking

7.0 out of 10
Good
(2 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Room with Courtyard View - Lower Level - Non-Smoking

1 bedroom, desk, laptop workspace, blackout drapes

King Room with Courtyard View - Lower Level - Non-Smoking

7.0 out of 10
Good
(2 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds - Upper Level - Non-Smoking

1 bedroom, desk, laptop workspace, blackout drapes

2 Queen Beds - Upper Level - Non-Smoking

8.6 out of 10
Excellent
(51 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room - Lower Level - Non-Smoking

1 bedroom, desk, laptop workspace, blackout drapes

King Room - Lower Level - Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Palm Beach Lakes

West Palm Beach hotel walkable to Tanger Outlets Palm Beach
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
Best Western Palm Beach Lakes offers 135 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This West Palm Beach hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Palm Beach Lakes features an outdoor pool and a 24-hour fitness center. Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. A complimentary breakfast is offered each morning. For a surcharge, the property provides an area shuttle within 3 miles and an airport shuttle (available on request). This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Onsite self parking is complimentary.

Best Western Palm Beach Lakes is a smoke-free property.

A complimentary full breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English, Estonian, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 11:00 PM on request
  • Area shuttle (surcharge) up to 3 mi
  • Train station pick-up and drop-off shuttle (surcharge) from 7:00 AM to 11:00 PM
  • Train station shuttle on request
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (32 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (38 inches high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Built in 1968
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 35 per room (roundtrip)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Palm Lakes West Palm
Best Western Lakes Hotel Palm Beach
Best Western Palm Beach
Best Western Palm Beach Lakes
Palm Beach Best Western
Palm Beach Lakes Best Western
Best Western Palm Beach Lakes Hotel West Palm Beach
Best Western West Palm Beach
West Palm Beach Best Western
Best Western Palm Beach Lakes Hotel
Best Western Lakes Hotel
Best Western Palm Beach Lakes Hotel
Best Western Palm Beach Lakes West Palm Beach
Best Western Palm Beach Lakes Hotel West Palm Beach

Best Western Palm Beach Lakes Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 490 out of 1002 reviews
Rating 8 - Good. 293 out of 1002 reviews
Rating 6 - Okay. 105 out of 1002 reviews
Rating 4 - Poor. 48 out of 1002 reviews
Rating 2 - Terrible. 66 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort

Wonderful hotel

Wonderful stay at this hotel. Comfortable beds, quiet air conditioners in the rooms, close to everything in the area. Our only complaint was tiny ants in the room but other than that, it was a perfect trip!
Stayed 4 nights in Apr 2025

10/10 Excellent

Catalina

Liked: Cleanliness, staff & service, property conditions & facilities
The garden area was beautiful. The break
Stayed 3 nights in Mar 2025

10/10 Excellent

Marcia

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Short visit

We stay here for 2 days while visiting the area. The hotel was great location and great outdoor area inside the surroundings of the buildings. The hotel has been a great place in the past. Rooms are in need of updates. Laundry room washers stopped up and not cleaned
Stayed 2 nights in Jan 2025

10/10 Excellent

Alyssa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff hot breakfast coffee clean rooms what more could you ask for?
Stayed 2 nights in Apr 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was winderful
Stayed 5 nights in Apr 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a excellent stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful hotel and grounds very clean and welcoming
Stayed 1 night in Apr 2025

6/10 Okay

Jeffrey

Hotel did not seem to be very busy yet the room we were given could not have been any farther away from the front desk and other amenities such as breakfast and the pool. Also not very comfortable with our room location because of some loitering taking place in the parking lot adjacent to our room
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Pool area is beautiful!
Stayed 1 night in Apr 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, great facilities and outside was beautiful by the pool.
Stayed 1 night in Apr 2025

2/10 Terrible

Gennaro

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were roaches and large water bugs in my room The front desk offered no solution It was too late to find another hotel so I had to ask for another room where I could not sleep all night
Stayed 2 nights in Apr 2025

2/10 Terrible

Nicholas

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gross. Roaches.
Stayed 1 night in Apr 2025

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

ROSEMARIE

Liked: Staff & service, room comfort

Not bad but dont go barefoot

The building itself seemed like an old building that the renovated themselves with paint. The floors were visually clean but i walked from the bed to the bathroom and my feet got dirty
Stayed 1 night in Apr 2025

10/10 Excellent

GRACE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 3 nights in Apr 2025

8/10 Good

Thomas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

OK+ hotel

Very descent hotel not-too-far from WPB. Check-in could have been more efficient
Stayed 1 night in Apr 2025

8/10 Good

Khadine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The floral arrangement was different
Stayed 2 nights in Apr 2025

6/10 Okay

Pedro

Traveled with family
Liked: Cleanliness, staff & service
Very noisy especially after midnight hours. Seems like there are people living the on a permanent basis, drinking and showing no regard for customer’s privacy.
Stayed 2 nights in Mar 2025

2/10 Terrible

Kim

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a disgrace to the Best Western brand. The property is shabby, the staff unmotivated, and the breakfast inedible.
Stayed 2 nights in Apr 2025

10/10 Excellent

Bryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is close to the tanger outlets, multiple options for restaurants, a targer is next to the hotel, the pool was great and the breakfast was really good.
Stayed 4 nights in Mar 2025

10/10 Excellent

Elida

Stayed 2 nights in Mar 2025

8/10 Good

Kathleen

Stayed 1 night in Mar 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Robert James

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Cigarette butts everywhere.
Stayed 2 nights in Mar 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was sweet, hospitable. I really liked the courtyard with a swimming pool and a botanical garden.
Stayed 1 night in Mar 2025