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Best Western Plus Palm Beach Gardens Hotel & Ste & Conf Ctr

2.5 star property

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Photo gallery for Best Western Plus Palm Beach Gardens Hotel & Ste & Conf Ctr

Exterior
Garden
Lobby
Outdoor pool, sun loungers
Restaurant

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking available
  • Housekeeping
  • Gym

Explore the area

Map
11360 US Highway One, Palm Beach Gardens, North Palm Beach, FL, 33408
  • John D. MacArthur Beach State Park
    ‪2 min drive‬
  • Downtown at the Gardens
    ‪4 min drive‬
  • PGA National
    ‪10 min drive‬
  • West Palm Beach, FL (PBI-Palm Beach Intl.)
    ‪19 min drive‬

Room options

Suite, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Shower Only)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking (Shower Only)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (Shower Only;with Sofabed)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchen (Shower Only;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Shower Only;Larger Room;with Sofabed)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Shower Only;Larger Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Palm Beach Gardens Hotel & Ste & Conf Ctr

North Palm Beach hotel with outdoor pool
An outdoor pool, a fitness center, and a business center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Best Western Plus Palm Beach Gardens Hotel & Ste & Conf Ctr offers 83 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. 42-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This North Palm Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Plus Palm Beach Gardens Hotel & Ste & Conf Ctr features an outdoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and 12 meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 3000 square feet (279 square meters) include conference space. This business-friendly hotel also offers a terrace, tour/ticket assistance, and laundry facilities. Complimentary self parking is available on site, along with a car charging station.
A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 3,000 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • In a state park
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per day (maximum USD 100.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per pet, per day (maximum USD 100.00 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Best Western Gardens
Best Western Plus Windsor Gardens
Best Western Plus Windsor Gardens Hotels
Best Western Windsor Gardens
Best Western Plus Palm Beach Gardens Hotel Ste Conf Ctr
Best Western Plus Hotel Ste Conf Ctr
Best Western Plus Ste Conf Ctr

Best Western Plus Palm Beach Gardens Hotel & Ste & Conf Ctr Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 407 out of 1003 reviews
Rating 8 - Good. 222 out of 1003 reviews
Rating 6 - Okay. 141 out of 1003 reviews
Rating 4 - Poor. 112 out of 1003 reviews
Rating 2 - Terrible. 121 out of 1003 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

maurice

Stayed 1 night in Jan 2025

6/10 Okay

Georgemain

Liked: Staff & service
Property need improvement.
Stayed 1 night in Jan 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Nice happy people
Stayed 1 night in Dec 2024

6/10 Okay

Gregory

Business traveler
👍
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Our room was basically in the lobby and in front of the elevators, so it was very loud. The door got stuck every time we opened it. You had to body slam the door to get in. The room had a weird smell. It was not clean, there was hair in the sink, dirt in the drawers, and the tile floor was disgusting and left our feet filthy. The fridge door gets stuck and won’t close without force. The main curtains were fake and only for decoration, so only the sheer curtains work. So you can’t block out light from the parking lot or people going in and out. The toilet paper holder was broke and every time you used it, it fell off. For the money that was spent I would expect the little things like that to be fixed. And for the $100 cleaning fee I would expect it to actually be clean when I walk in. The other things, the tv was super dark and was already as bright as it would go. The hot water took a very long time to heat up and the shower had almost no water pressure. I will look elsewhere for a hotel in that area next time.
Stayed 2 nights in Dec 2024

4/10 Poor

daniella

Stayed 2 nights in Dec 2024

4/10 Poor

Donald

Disliked: Cleanliness, staff & service, room comfort
Never again
We will never stay here again. The room smelled like death. The room had dead worms on the floor and the pillows were bad. Try to talk to desk staff about it and was told that there was no other rooms available and then went back to her personal call. For $170.00 a night we were very disappointed.
Stayed 1 night in Dec 2024

6/10 Okay

Chao

Stayed 2 nights in Dec 2024

2/10 Terrible

Jamesy

Stayed 1 night in Dec 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms need updating, especially the bathrooms
Stayed 2 nights in Dec 2024

10/10 Excellent

juan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aweosme services
Stayed 2 nights in Nov 2024

8/10 Good

Camila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s simple but clean and affordable. Have stayed 2x and will stay again.
Stayed 1 night in Dec 2024

4/10 Poor

Matthew

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is rundown, dingy and sloppy. Nothing felt clean (especially the shower), half the lights and wall switches didn't work, electrical cords were hanging out from behind furniture, the TV didn't work at all, etc etc etc. Regarding the staff - two front desk employees were outstanding - friendly and helpful. But, find another place to stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Tiago

Stayed 1 night in Dec 2024

2/10 Terrible

Kasey

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Mold
Stayed 1 night in Dec 2024

6/10 Okay

Tammy

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Javier, West Palm Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall ok
Stayed 1 night in Dec 2024

6/10 Okay

Kimberly

Disliked: Cleanliness, amenities, property conditions & facilities
Room was worn out and dirty. AC noisy but worked. Not worth the $198/night
Stayed 1 night in Dec 2024

2/10 Terrible

Makda

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The room has a heavy bleach smell, the shower water is heavily chlorinated to the point my hands were smelling like I went swimming in a pool, the bedside lamp was not working, the toilet was clogged. In general it was not that pleasant stay. I was sneezing the whole time and did not have cold or flu just whatever in the air making me sneeze.
Stayed 2 nights in Dec 2024

10/10 Excellent

Delaney

Liked: Cleanliness, staff & service, property conditions & facilities
2 thumbs up
Stayed 1 night in Nov 2024

10/10 Excellent

Edwing

Stayed 3 nights in Nov 2024

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Dennis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice people
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Will not be returning
Bathroom was horrific. Tub was stained brown. Layer of dust around all edges and corners of the bathroom. Grout was dirty. Stains on walls and on the door. Furniture in the room was stained, dirty and chipped. All the furniture badly needs to be replaced. Phone was not working when I tried to call front desk. There were some good things. The bed was comfortable. It was probably a new mattress. Pool area was quite nice and mostly quiet. Breakfast was fine. Front desk people were nice. We stayed here to visit family nearby but we will not be returning to this hotel unless they do a full top to bottom renovation.
Stayed 4 nights in Nov 2024