DoubleTree by Hilton Hotel West Palm Beach Airport

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel West Palm Beach Airport

Lobby
Breakfast and dinner served
Golf
Lake view
Outdoor pool, sun loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

Map
1808 S Australian Ave, West Palm Beach, FL, 33409
  • CityPlace
    ‪3 min drive‬
  • Palm Beach County Convention Center
    ‪3 min drive‬
  • Clematis Street
    ‪3 min drive‬
  • West Palm Beach, FL (PBI-Palm Beach Intl.)
    ‪4 min drive‬

Room options

Standard Two Doubles

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed with Sofa bed

  • 366 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

One Double Accessible Bathtub Non-smoking

  • 312 sq ft
  • Sleeps 2
  • 1 Double Bed

Executive Suite, 1 King Bed, Two Rooms

  • 828 sq ft
  • Sleeps 4
  • 1 King Bed

Standard King

  • 312 sq ft
  • Sleeps 4
  • 1 King Bed

Room, Accessible, Non Smoking

  • 312 sq ft
  • Sleeps 2
  • 1 Double Bed

Room, 1 Queen Bed, Accessible, Bathtub (Hearing)

  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed (Whirlpool)

  • 818 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

DoubleTree by Hilton Hotel West Palm Beach Airport

4-star West Palm Beach hotel close to CityPlace
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a bar/lounge, a snack bar/deli, and self parking. Housekeeping is available on request.
DoubleTree by Hilton Hotel West Palm Beach Airport offers 175 air-conditioned accommodations with safes and coffee/tea makers. Beds feature Select Comfort mattresses. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This West Palm Beach hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

DoubleTree by Hilton Hotel West Palm Beach Airport features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 750 square feet (70 square meters) include conference space. This business-friendly hotel also offers multilingual staff, laundry facilities, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary to guests (available on request). Onsite parking is available (surcharge).

DoubleTree by Hilton Hotel West Palm Beach Airport is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Gecko's Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to 11:00 PM on request
  • Self parking on site (USD 10 per night)
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 14 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Gecko's Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 750 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 14 per person
  • Self parking fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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DoubleTree by Hilton Hotel West Palm Beach Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 480 out of 1007 reviews
Rating 8 - Good. 192 out of 1007 reviews
Rating 6 - Okay. 141 out of 1007 reviews
Rating 4 - Poor. 105 out of 1007 reviews
Rating 2 - Terrible. 89 out of 1007 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Brett

Business traveler
Disliked: Property conditions & facilities, room comfort
Hot shower is always good. The bed was years beyond when it needed replacement, the sink was clogged, the shower curtain lining had multiple tears. This location is more akin to a low budget hotel that is masquerading as a Double Tree than it is a Double Tree. Fancier lamps on the tables, dont hide the glaring issues of lack of up keep and investment. This hotel also does not properly advertise their new rip off scheme where they charge you $10 per night for parking. On top of that nickel and dime fee, they also charge a surcharge for the privilege of paying them $10 per night. This surcharge is in addition to the parking fee. The lame excuse they have for why they suddenly now have an undisclosed fee for parking is because supposedly people park at the hotel and go to the airport. This could be true but has nothing to do with their nickel and dime fee. Simply collecting the license plates of the legitimate guests and towing those who are not registered guests will do the same. Dont lie about your fee, then not disclose it here on the property details. The reason is youre greedy, not because youre trying to stop free loading parkers who dont stay with you. 150 rooms x 1/2 the people with carts x $10 per night = $7500 additional in revenue for this hotel Try being honest
Stayed 2 nights in Feb 2025

4/10 Poor

Carline

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Stephen

Stayed 1 night in Feb 2025

4/10 Poor

Paolo

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The conditioner dispenser in the shower was empty. I was not informed of an initial extra $100 temporary charge for “incidentals”. The parking in the hotel lot was $10 a night. I had to catch a cockroach walking on the ceiling right over my bed. The positive is that my room was made after the first night, which I did not even expect.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ricky

Stayed 1 night in Feb 2025

10/10 Excellent

Ky

Stayed 1 night in Feb 2025

10/10 Excellent

Sylvester

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Stayed 1 night in Feb 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 2 nights in Feb 2025

4/10 Poor

Ricardo, royal palm beach

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 4 nights in Jan 2025

4/10 Poor

Maureen

Disliked: Property conditions & facilities
Ask for a room facing the front. Back rooms are too noisy from highway
Stayed 1 night in Feb 2025

4/10 Poor

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Frantz

Liked: Staff & service
Stayed 1 night in Jan 2025

2/10 Terrible

O'Neil

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was old and smell terrible the bathroom shower was old - the bathtub was crack old and damaged
Stayed 1 night in Jan 2025

6/10 Okay

Natasha

Traveled with family
Liked: Cleanliness, staff & service
It was ok didn’t have heat in the room but front desk took care of it asap
Stayed 1 night in Jan 2025

4/10 Poor

Daniel

Business traveler
Disliked: Cleanliness, property conditions & facilities
The shower and tub were old and moldy the beds were not great and the the room smelled musty.
Stayed 2 nights in Jan 2025

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Stayed 1 night in Jan 2025

6/10 Okay

Kiera

Traveled with family
Disliked: Room comfort

It was just ok

The lobby is nice. Has some snack options available for purchase. We had to pay for parking, which wasn’t expected or appreciated. For what I paid for the room, parking should’ve been included. The bed was extremely uncomfortable. A lot of road noise overnight since it’s so close to interstate, but not the hotels fault. The outs let’s to plug chargers into are so loose half the time my devices wouldn’t even charge. It was fine for what we needed, but I wouldn’t stay here again knowing I have to pay more to park and how uncomfortable the bed was.
Stayed 2 nights in Jan 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 1 night in Jan 2025

10/10 Excellent

Steve

Stayed 1 night in Jan 2025

8/10 Good

Stanley

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveler

Business traveler
Disliked: Staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kathryn

Stayed 1 night in Dec 2024