Hilton Palm Beach PBI

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Palm Beach PBI

Outdoor pool, sun loungers
Exterior
Lobby
Lobby
Lobby sitting area

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Free airport shuttle
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Breakfast available

Explore the area

Map
150 Australian Ave, West Palm Beach, FL, 33406
  • Palm Beach Kennel Club
    3 min drive
  • Tony Roma's
    4 min walk
  • West Palm Beach Station
    5 min drive
  • West Palm Beach, FL (PBI-Palm Beach Intl.)
    4 min drive

Room options

Room, 1 King Bed, Non Smoking

  • 365 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

  • 438 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • 365 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 1 Bedroom, Non Smoking

  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 365 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 365 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

  • 365 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Non Smoking

  • 365 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking

  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds

  • 438 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Hilton Palm Beach PBI

3.5-star West Palm Beach hotel close to Palm Beach Zoo & Conservation Society
2 restaurants, an outdoor pool, and 2 bars/lounges are available at this smoke-free hotel. Free WiFi in public areas, free valet parking, and a free airport shuttle are also provided. Additionally, a 24-hour fitness center, a poolside bar, and a snack bar/deli are onsite.
Hilton Palm Beach PBI offers 249 accommodations with laptop-compatible safes and safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Premium satellite television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This West Palm Beach hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Hilton Palm Beach PBI provides a spa tub and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to meeting rooms and limo/town car service. Event facilities measuring 20000 square feet (1858 square meters) include conference space. This West Palm Beach hotel also offers a terrace, a vending machine, and multilingual staff. An area shuttle within 3 miles and a roundtrip airport shuttle (available 24 hours) are complimentary for guests. Onsite self parking and valet parking are complimentary.

Hilton Palm Beach PBI is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Osteria by Capri - This fine-dining restaurant specializes in Italian cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free area shuttle up to 3 mi
  • Limo/town car service
  • Free extended parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 25 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Osteria by Capri

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free crib
  • Free rollaway/extra bed
  • In-room refrigerator
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 20,000 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (38 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1983
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests should confirm the zip code if entering the hotel address in GPS; there is a duplicate street address in a nearby zip code.

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 25.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel Palm Beach Airport
Hilton Palm Beach Airport
Palm Beach Airport Hilton
Hilton Palm Beach Airport Hotel West Palm Beach
Hilton West Palm Beach
West Palm Beach Hilton
Hilton Palm Beach Airport Hotel
Hilton Palm Beach Airport
Hilton Palm Beach PBI Hotel
Hilton Palm Beach PBI West Palm Beach
Hilton Palm Beach PBI Hotel West Palm Beach

Hilton Palm Beach PBI Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 475 out of 1002 reviews" "
Rating 8 - Good. 217 out of 1002 reviews" "
Rating 6 - Okay. 132 out of 1002 reviews" "
Rating 4 - Poor. 95 out of 1002 reviews" "
Rating 2 - Terrible. 83 out of 1002 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

anthony

Stayed 1 night in Sep 2024

10/10 Excellent

Mahmoud

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very polite.
Stayed 1 night in Sep 2024

10/10 Excellent

Shaye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Daniel Bennett

Stayed 5 nights in Aug 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

justine

Stayed 2 nights in Aug 2024

6/10 Okay

Nicole

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The best thing was the convenience to the airport and the staff was nice. Certainly not as nice as i would expect a Hilton to be especially Palm Beach. We came for a wedding and thought we would be part of the wedding block that we reserved with. Our families were on 3 or 4 different floors. My trash stayed full. They were stingy with linen. The main elevator was out of service so we had to walk more and use the staff elevator.
Stayed 1 night in Jul 2024

10/10 Excellent

Sharniece

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it and the front desk staff was amazing
Stayed 1 night in Aug 2024

8/10 Good

Jessica

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Thanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

DANA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
IT WAS A SHORT STAY BUT VERY CLEAN AND NICE STAFF WAS GREAT AND POOL AREA VERY PRETTY.
Stayed 1 night in Aug 2024

10/10 Excellent

Tracey Ann

Stayed 1 night in Aug 2024

10/10 Excellent

Selvia F

Business traveler, Traveled with partner
Liked: Amenities
👍
Stayed 1 night in Jul 2024

4/10 Poor

Judith

Traveled with family
Disliked: Amenities
I recently had the misfortune of staying at the Hilton Hotel and was thoroughly unimpressed. The service was subpar, and the lack of complimentary amenities was staggering. No free breakfast, no water or coffee in the room - everything came with an extra charge.The breakfast buffet was overpriced at $23 per person, and the quality didn't justify the cost. But the worst part was the uncomfortable bed, which left my body aching the next day.Overall, my experience at the Hilton Hotel was a letdown. For the price, I expected much better service, amenities, and comfort. Unless they revamp their offerings, I wouldn't recommend this hotel to anyone.
Stayed 1 night in Jul 2024

8/10 Good

Marlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WONDERFUL EXPERIENCE!!! MANAGER WOODSON AND ORLANDO WERE AMAZING, PROFESSIONAL, AND COURTEOUS! THANK YOU THANK YOU THANK YOU!!!!
Stayed 2 nights in Jul 2024

4/10 Poor

Thomas

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
A little further from PBI may be worth it
Basically very overrated. A/C was working poorly. If you like a hot room then no issue. Mediocre at best
Stayed 1 night in Jul 2024

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Gidgett

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was really beautiful love the bar near the pool and hot tub
Stayed 3 nights in Jul 2024

2/10 Terrible

Byron

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in about 6pm on 10 July. The desk clerk gave no overview of the hotel just “here are your keys and there is the elevator”. In fact only one desk clerk greeted us the numerous times we departed and returned to the hotel (the clerk on duty when we checked out at 11am on 12 July). No on-site laundry. The AC in the room worked but it sounded like a car starting each time it cycled on. After a toilet flush it sounded like fireworks as the bowl refilled. The second layer of blinds didn’t close and the room door doesn’t reach the floor so the hallway light was visible all night. Signed// Byron Parker
Stayed 2 nights in Jul 2024

10/10 Excellent

Chad

Stayed 1 night in Jun 2024

10/10 Excellent

victoria

Business traveler
Liked: Property conditions & facilities
Good
Stayed 2 nights in Jun 2024

6/10 Okay

Gladys-Katherina

Basic hotel. Nothing special.
Stayed 2 nights in Jun 2024