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Palm Desert Suites

2.0 star property

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Photo gallery for Palm Desert Suites

2 outdoor pools
Luxury Suite | Desk, blackout drapes, free WiFi, bed sheets
Front of property
Luxury Suite | Living area | 42-inch Smart TV with digital channels, Netflix, Hulu
Full-size fridge, microwave, oven, stovetop

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Gym
  • Kitchen
  • Laundry
  • Pet friendly

Explore the area

Map
74380 El Camino, Palm Desert, CA, 92260
  • El Paseo Shopping District
    ‪10 min walk‬
  • McCallum Theatre
    ‪4 min drive‬
  • Desert Willow Golf Resort
    ‪6 min drive‬
  • Palm Springs, CA (PSP-Palm Springs Intl.)
    ‪32 min drive‬

Room options

View all photos for Luxury Suite

Luxury Suite | Desk, blackout drapes, free WiFi, bed sheets

Luxury Suite

  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, Kitchen, Pool View

Full-size fridge, microwave, oven, stovetop

Studio Suite, Kitchen, Pool View

  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

Indian Wells Resort Hotel

  • Pool
  • Hot Tub
  • Restaurant
  • Air conditioning
4.0 out of 5, Very Good, (2777)
The price is $91
per night
includes taxes & fees
May 19 - May 20
Indian Wells Resort Hotel

About this property

Palm Desert Suites

Palm Desert hotel walkable to El Paseo Shopping District
Along with 2 outdoor pools, this smoke-free hotel has a fitness center and a hot tub. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a garden, and gas grills are onsite. Housekeeping is available on request.
Palm Desert Suites offers 40 air-conditioned accommodations with coffee/tea makers and blackout drapes/curtains. Rooms open to balconies or patios. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

This Palm Desert hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 500+ Mbps (good for 6+ people or 10+ devices). 42-inch Smart televisions come with digital channels and Netflix. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Palm Desert Suites features 2 outdoor swimming pools, a hot tub, and a fitness center. Public areas are equipped with complimentary wireless Internet access. This Art Deco hotel also offers barbecue grills, a garden, and laundry facilities. Complimentary self parking is available on site. A total renovation of this property was completed in October 2024.

Palm Desert Suites is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Gym
  • Hot tub
  • Wine tasting room

Family friendly

  • 2 outdoor pools
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • No elevator
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool

More

  • 2 floors
  • Art Deco architecture
  • Renovated entire property - October 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Stovetop

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), smart lock

Pets

Pets allowed for an extra charge of USD 20 per pet, per night (maximum USD 160 per stay), plus a one-time cleaning fee of USD 25
Service animals are welcome, and are exempt from fees
Welcoming dogs only
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 45 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 0 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per night (maximum USD 160 per stay) plus USD 25 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 45 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and outdoor lighting

We should mention

This property does not have elevators

Property is also known as

Palms at El Camino
Palm Desert Suites Hotel
Palm Desert Suites Palm Desert
Palm Desert Suites Hotel Palm Desert

Palm Desert Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 119 out of 238 reviews
Rating 8 - Good. 41 out of 238 reviews
Rating 6 - Okay. 27 out of 238 reviews
Rating 4 - Poor. 30 out of 238 reviews
Rating 2 - Terrible. 21 out of 238 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Dane

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

BRENDA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ROOMS WERE BIG BUT HAD NOT BEEN CLEANED AND SHEETS NOT CHANGED IIN 3 WEEKS, HAD TO ASK AND ONLY WAY TO COMMIUNICATE WAS THROUGH TEXTING OR LEAVING A MESSAGE, WORSE PLACE I HAVE EVER STAYED IN MY LIFE AL WAS NICE, NINA ONLY HOUSEKEEPER WAS NICE, BUT I THINK THEY ARE MORE LIKE CONDOS RENTED OUT CALLING THEMSELVES A HOTEL NEVER GO THERE, DOORS WOULD NOT LOCK TOO UNSAFE FOR AN ELDERLY WOMAN, NOT HANDICAPPED ACCESSIBLE AT ALL!

4/10 Poor

Jennifer

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Although this was advertised as a luxury suite, it was anything but luxury. The office for this facility is not labeled. There’s no phone number I only was able to be directed to the correct person because a maintenance guy saw me wandering around the property trying to find the office. Once we got in the room, there was a very noticeable chemical odor mixture of cleaner and insect spray that even though we tried to air out the room, never fully went away. It really made the stay uncomfortable. There was no microwave in the room, even though that was an advertised feature. The front of the stove was completely missing. We had to ask for coffee for the coffee maker. Although we had three people clearly on our reservation, there were only two towels in the bathroom. Furthermore, there was a blue light on some type of apparatus on the ceiling that we could not turn off. It kept waking me up at night and I had no way to block it off or turn it off. Having there’s no office present on the property. I could not go to find help at night to figure out how to get this horrible light off. The floor lamp in the corner of the room could not be manually turned off, and we had to unplug it to turn it on and off The good point of it is the location was convenient to the stage theater that we were attending a production at. There is food and grocery nearby. The room itself was very quiet at night in the area was also quiet and the parking was well illuminated.
Stayed 1 night in Feb 2025

6/10 Okay

Jean

Liked: Staff & service
Disliked: Amenities
The room was spacious and bed was comfortable. Interestingly, the kitchen had a great refrigerator and stove and lots of frying pans, but no cooking utensils. There were 4 plates, bowls, and salad plates, but only one cup, no glasses two forks and spoons and no cutting utensils. Lacked hair dryer, tissue, soap, and iron. My key would not work after first entrance. The saving grace was Kim who managed all my needs upon request. This room has a lot of potential, but it needs to be updated. I was not on the grounds during the day. I loved the proximity to Route 111 and my tournament destination. The price was right, but I would not pay the seasonal fee for this room beginning in March.
Stayed 2 nights in Jan 2025

10/10 Excellent

Randall

Traveled with partner
Liked: Staff & service, property conditions & facilities
We really appreciated the full kitchen, comfortable bed, large bright room. Walk out to the pool deck was great. The staff were friendly, always accessible and helpful.
Stayed 5 nights in Jan 2025

4/10 Poor

Erin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

The service started out wonderfully. However, when I told management that the heater didn't work I lost all communication with them. There isn't an office on-site and this was confusing to me. There was a wonderful woman named Kim who tried to help me with the heater but to no avail. She gave me an extra blanket but I was freezing for 2 nights. Also, the TV wouldn't turn off so they cut the power to the TV entirely so NO TV. The curtains wouldn't shut completely so the light on the outside deck shone in the room all night. Also, no coffee maker. What?! I wouldn't recommend this place but apparently Building A is remodeled and quite nice. I was in Building F. It's a funky place that wasn't clean. However, I will say that the small little bed was comfortable. Don't stay here.
Stayed 2 nights in Jan 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost Great!

Easy check in. Clean. Bright. Big windows. Lovely view. Functional kitchen. Great location. Terrific price. Nice internet access. But a few easy fixes would make this a 5 star review. Please provide: Kleenex; soap of some sort in the shower; hairdryer; kitchen dish towels along with a small dish drying rack; soap for auto dishwasher. Last thing…there are many lights around the room that distract when sleeping: stove, microwave, heater, TV, but the one that shines like a cabaret spotlight is the router in the middle of the ceiling. Crazy bright!! Maybe something can cover the light? Tape? It’s really bright. All the above would cost less than $100 but would help a bunch. Thanks for listening!!
Stayed 4 nights in Jan 2025

8/10 Good

Erin

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Trisha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Pamela

Stayed 1 night in Jan 2025

6/10 Okay

Marissa

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
It wasn’t quite ready when I arrived or when it should have been ready. The people were very nice; however, there were dishes in the dishwasher and rings on the counters.
Stayed 2 nights in Jan 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 2 nights in Dec 2024

8/10 Good

Robert D

Traveled with family
Stayed 2 nights in Jan 2025

4/10 Poor

James

Stayed 1 night in Jan 2025

2/10 Terrible

Erin

Traveled with family
Disliked: Cleanliness, property conditions & facilities
DO NOT STAY HERE. The woman who met us when we checked in was kind and helpful which was about the only plus outside of free parking. Negatives of the trips were cockroaches, broken tv, broken oven, and no heat. More details follow: The condo-like unit was outdated but initially seemed OK. However, we quickly realized that the TV did not work and that the glass front on the oven had been busted out so the oven was not usable. My daughter and I got takeout which we were going to share. I went to grab plates from the cupboard and three coach roaches scattered from under the plates (gross). I then saw one run across the floor. We requested a unit change which was accommodated. The new unit was similarly outdated with a smaller bed. We were willing to share a full bed instead of a king to escape the cockroaches. The TV in this unit worked as did the oven. Regrettably, the heat did not. We were told they would fix the heat the next day while we were out so we just slept in our sweatshirts. Wen we got back to the unit the next day, the heat had not been fixed so we called again and were given a small space heater. That worked for ~30 minutes when it blew a breaker. It was 10pm and the person who managed the property was off. So we tried switching plugs to a different wall which blew a different breaker. So, we slept in our sweatshirts again. The gentleman we had messaged about our nightmare said he would call the next day after 11 re: compensation. He never called. :(
Stayed 2 nights in Jan 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Jimmie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Room for improvement

The shower didn’t look sanitary.
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and spacious with cooking facilities. Our room backed onto a pool which was nice; the pool was heated but our days there was quite cool (mid January) so we didn’t use it, but otherwise would have. Lots of amenities right close by. Quiet and very safe neighborhood. Surprised to get amenities and daily cleaning which we didn’t expect. Loved the roomy shower, and areas to sit on sofa or eat at a large counter.
Stayed 4 nights in Jan 2025

10/10 Excellent

Kate

Stayed 1 night in Jan 2025

8/10 Good

frank, Bellevue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very clean. I agree with another reviewer about size of TV. Bed about 20ft away and TV quite small. Mattress was a bit soft. Loved the kitchen do easy to eat or prepare meals. Pool was lovely and heated!! Location was a dream, close to shops, stores, malls, easy to drive places. Big ask would be to feel safer. Wish door had an extra lock to use when in for the night like they have in actual hotels.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

MIchael, Carlsbad

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was freezing and the heater didn’t work. There was no hairdryer. There was no toiletries like shampoo, conditioner, body wash. There was two very small thin towels for two people. Overall, the experience was severe enough that we left at 8 PM. Oh, and the bed was full of full size not a queen not a king yep, full.
Stayed 1 night in Jan 2025

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greeted soon after we arrived by representative who offered to assist on any matters. Very pleasant stay. Clean and comfortable. Too busy to use the pool, but it looked inviting.
Stayed 2 nights in Jan 2025

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful and always answered phone calls. Loved the refurbished suite. The suite was roomy with a pretty well equipped kitchen. Just needed to ask for the dishwasher pods and dishcloth and they were brought right away. Location was great for going hiking or for going to downtown Springs.
Stayed 3 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service ,clean rooms . Had to ask a few times for extra towels. Only thing that was annoying was the water pressure in the shower was not very strong. We would stay again. We had a great room right off the pool.
Stayed 4 nights in Dec 2024