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Palm Desert Suites

2.0 star property

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2 outdoor pools
Luxury Suite | 1 bedroom, desk, blackout drapes, free WiFi
Shower, towels, toilet paper
Luxury Suite | Living area | 42-inch Smart TV with digital channels, Netflix, Hulu
Full-size fridge, microwave, oven, stovetop

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Kitchen
  • Laundry
  • Pet friendly

Explore the area

Map
74380 El Camino, Palm Desert, CA, 92260
  • El Paseo Shopping District
    ‪8 min walk‬
  • McCallum Theatre
    ‪3 min drive‬
  • Desert Willow Golf Resort
    ‪6 min drive‬
  • Palm Springs, CA (PSP-Palm Springs Intl.)
    ‪23 min drive‬

Room options

View all photos for Luxury Suite

Luxury Suite | 1 bedroom, desk, blackout drapes, free WiFi

Luxury Suite

  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, Kitchen, Pool View

Full-size fridge, microwave, oven, stovetop

Studio Suite, Kitchen, Pool View

  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

Indian Wells Resort Hotel

  • Pool
  • Hot Tub
  • Restaurant
  • Air conditioning
4.0 out of 5, Very Good, (2905)
$80 nightly
The price is $80 total
includes taxes & fees
Indian Wells Resort Hotel

About this property

Palm Desert Suites

Palm Desert hotel walkable to El Paseo Shopping District
Along with 2 outdoor pools, this smoke-free hotel has a hot tub and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include gas grills. Housekeeping is available on request.
Palm Desert Suites offers 40 air-conditioned accommodations with coffee/tea makers and blackout drapes/curtains. Rooms open to balconies or patios. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

This Palm Desert hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 500+ Mbps (good for 6+ people or 10+ devices). 42-inch Smart televisions come with digital channels and Netflix. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Palm Desert Suites features 2 outdoor swimming pools and a hot tub. Public areas are equipped with complimentary wireless Internet access. This Art Deco hotel also offers barbecue grills, laundry facilities, and discounted use of a nearby fitness facility. Complimentary self parking is available on site. A total renovation of this property was completed in October 2024.

Palm Desert Suites is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Hot tub

Family friendly

  • 2 outdoor pools
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • No elevator
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool

More

  • 2 floors
  • 7 buildings
  • Art Deco architecture
  • Renovated entire property - October 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Stovetop

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), smart lock

Pets

Pets allowed for an extra charge of USD 20 per pet, per night (maximum USD 160 per stay), plus a one-time cleaning fee of USD 25
Service animals are welcome, and are exempt from fees
Welcoming dogs only
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 45 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 0 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per night (maximum USD 160 per stay) plus USD 25 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 45 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Palms at El Camino
Palm Desert Suites Hotel
Palm Desert Suites Palm Desert
Palm Desert Suites Hotel Palm Desert

Palm Desert Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 149 out of 292 reviews
Rating 8 - Good. 52 out of 292 reviews
Rating 6 - Okay. 33 out of 292 reviews
Rating 4 - Poor. 36 out of 292 reviews
Rating 2 - Terrible. 22 out of 292 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owner was very responsive! Parking was very easy and area was quietly tucked in a nice neighborhood
Stayed 1 night in Jan 2025

8/10 Good

Paula

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and spacious. Check in easy. If you want to lounge at the pool, there maybe better options at other resorts.
Stayed 2 nights in Mar 2025

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

Misleading photos of room

The photos this hotel chose to feature as an example of one of their rooms are very misleading. The room I stayed in had strange mismatching furniture that was probably acquired for free. The shower was old and looked dirty. It was a weird setup in the bathroom. Two sinks that were separated. Not at all as pictured online.
Stayed 1 night in Mar 2025

4/10 Poor

Harold

Traveled with partner
Disliked: Property conditions & facilities
Best described as bare bones rooms that are clean, safe, and convenient.
Stayed 1 night in Mar 2025

10/10 Excellent

Peggy

Stayed 2 nights in Mar 2025

8/10 Good

Shelly

Stayed 1 night in Mar 2025

6/10 Okay

Michelle

Business traveler
I couldn’t find the office to check in and kept driving around and after traveling all day it was frustrating. The man that helped me was great. The room felt outdated and it was supposedly updated. Doors closed very hard so I heard that at all hours. Bed needs fitted sheets instead of a flat sheet so it moved and the mattress cover didn’t look great. Ice maker didn’t work. If you wanted to watch tv you had to sit in bed or two small kitchen like type chairs.
Stayed 4 nights in Mar 2025

10/10 Excellent

Ronald

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this property in two rooms with excellent service from David and Jario. The rooms were clean, comfortable, and well appointed. Parking is right in front of the rooms with plenty of spaces. Check-in was done remotely, and even though I had some concerns, they were unfounded, and there were no issues. I will be staying here again in the future I highly recommend this property.
Stayed 3 nights in Mar 2025

10/10 Excellent

Stan, Roseville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay here again. Great location.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ralph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, clean and very quiet. Would not hesitate to book it in the future.
Stayed 1 night in Mar 2025

4/10 Poor

Kimberlee, Bainbridge Island

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
This property is conveniently located close to Indian Wells Tennis Garden. This was our primary reason for staying here. The manager of the property is very responsive and accommodating. Upon arrival at our room, there was a very pronounced smell of disinfectant. Although the sheets and towels were clean, they were not of high-quality. The room seemed dirty, there were sticky counters, and the floors also needed to be mopped. The furniture is not comfortable. There were no suitcase stands so we had to use the floor. The shower is old and the showerhead leaks. Limited dishes and no dishwasher. Dirty sponge and no dish rack for washing up. There is a sliding glass door to the patio. The door is secured using a broom handle in the track. The lock is broken. The door does not slide easily open. The code we were given for the front door was close to our room number which also did not feel safe. We did not leave our computers or electronic devices in the room during the day and instead kept them in the trunk of our car, which felt safer. I will not stay here again, and I felt that the Expedia rating system and review of this property system overstated the quality of this property. We checked out 1 night early.
Stayed 3 nights in Mar 2025

6/10 Okay

Charles

Stayed 2 nights in Mar 2025

6/10 Okay

KAte

Disliked: Property conditions & facilities
Check in was confusing we could not find front desk Only 2 towels the first night and mishmash second day. No soap
Stayed 2 nights in Mar 2025

2/10 Terrible

Mary

Disliked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Paul

Stayed 2 nights in Mar 2025

6/10 Okay

Brady

Liked: Cleanliness, staff & service
Disliked: Room comfort

Worth the price

This was an affordable room compared to other PS accommodations. It was clean upon entry. The bathroom and shower were great. The TV has an Amazon fire stick that works. The TV is small but functional. The bed was uncomfortable and pillows were cheap. It felt like they were made of crate paper. That’s my only complaint. It was well worth the price.
Stayed 5 nights in Mar 2025

8/10 Good

Brian

Stayed 1 night in Mar 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
The room was really big and comfortable.
Stayed 1 night in Feb 2025

2/10 Terrible

Lynn

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful staff. Really enjoyed my stay and will return!
Stayed 3 nights in Mar 2025

2/10 Terrible

Brian

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bait and switch. Our room was not at all like the one pictured in your app. Door deadbolt did not work, sliding glass door latch did not work it had a wood dowel that did not fit in slot to lock door. Pine sol smell was overpowering. No flooring just sealed bare concrete and a filthy rug. We only stayed one night and left for other accommodations with no refund for the other two nights.
Stayed 3 nights in Mar 2025

6/10 Okay

bonnie

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Kim and employees were very good but our unit was old not really that clean and needed some supplies! No real utensils to cook or prepare. Small frig and no ice until last day! In all fairness we were there to watch tennis at Indian Wells but I would not stay again! I think we got an inferior room because I went through Expedia! Maybe booking directly would have gotten us a better room. Location is good!
Stayed 3 nights in Mar 2025

4/10 Poor

Kristin

Liked: Staff & service, room comfort
Disliked: Cleanliness

Not bad but interesting

Palm Desert Suites was an interesting stay. My husband and I stayed last week for two nights while visiting palm desert. Upon arrival, there was no front desk or check in. We called a number and left a message in about 5-7 minutes, the owner came to our car and checked showed us our room/gave us our one key. She was very nice and helpful. She walked into our room with us and looked if we had towels, we did not and stated that they would be there in 15 minutes. We did not see the worker after about 30 minutes and had to leave to our engagement. The next day, we left in the morning and came back in the evening. When we came back, our room had been entered, there were towels left and the bed was striped and made. This was strange simply because they were in our room without our knowledge with our stuff present. The bathroom shower was very dirty and there was a used bar of soap in the shower. There was no shampoo, condition or body soap provided. Overall, if I had to stay here again, I would but I would not necessarily recommend it either.
Stayed 2 nights in Mar 2025

8/10 Good

Robert, Seattle

Stayed 7 nights in Feb 2025

2/10 Terrible

Frank or Laura

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lies, lies, lies

My family and I decided to stay at Palm Desert Suites based on the reviews from Hotels.com. The check in process was very different than anything we have experienced before. We received a text message letting us know our room would be ready after 4pm. We arrived and followed the instructions to park by the flagpole. Weird, do they not have a loddy? A lady came up to our car, which freaked out my wife and daughter. It was a long day so after inspecting the room (E33), we tried to watch TV and relax. After looking around we noticed a lot of things inconsistent and wrong with the room. Trying to make the best of it we went to bed and we woke the next day and my wife’s back was killing her. We notified the property that we wouldn’t be staying the 2nd night, see pics of the texts messages back and forth with the property. No refund has been issued and hotels.com wasn’t much of a help either. No refund has been issued, this property does not keep their word.
Stayed 2 nights in Feb 2025