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Best Western Plus Palm Desert Resort

2.5 star property

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Photo gallery for Best Western Plus Palm Desert Resort

Lobby
In-room safe, blackout drapes, iron/ironing board
Outdoor pool
Property amenity
In-room safe, blackout drapes, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
$126
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
74695 Highway 111, Palm Desert, CA, 92260
  • Place, Vintage Club
    ‪10 min walk‬
  • Place, El Paseo Shopping District
    ‪14 min walk‬
  • Place, The Gardens on El Paseo
    ‪3 min drive‬
  • Airport, Palm Springs, CA (PSP-Palm Springs Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Room amenity

Standard Room, 1 King Bed, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(116 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | In-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(82 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave | In-room safe, blackout drapes, iron/ironing board

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed) | In-room safe, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

In-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 King Bed

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Property amenity
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  • Hot Tub
  • Breakfast included
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4.5 out of 5, Wonderful, 1,007 reviews
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About this property

Best Western Plus Palm Desert Resort

Palm Desert hotel with outdoor pool
Along with an outdoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, outdoor tennis courts, a 24-hour business center, and a hot tub are onsite.
Best Western Plus Palm Desert Resort offers 150 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary newspapers. Accommodations offer separate dining areas. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include outdoor tennis courts and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Best Western Plus Palm Desert Resort provides outdoor tennis courts, a hot tub, and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast. Wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and a meeting room. Event facilities measuring 2239 square feet (208 square meters) include conference space. This Palm Desert hotel also offers a terrace, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Best Western Plus Palm Desert Resort is a smoke-free property.

Guests are offered a complimentary cooked-to-order breakfast.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,239 square feet of conference space
  • 24-hour business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • 4 buildings
  • Banquet hall
  • Built in 1986
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 27-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.00 (rates may vary)
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Palm Desert
Best Western Palm Desert Resort
Best Western Plus Palm Desert
Best Western Plus Palm Desert Resort
Best Western Plus Palm Desert Hotel Palm Desert
Palm Desert Best Western Plus
Palm Desert Best Western
Best Western Plus Palm Desert Hotel
Plus Palm Desert Palm Desert
Best Western Plus Palm Desert Resort Hotel
Best Western Plus Palm Desert Resort Palm Desert
Best Western Plus Palm Desert Resort Hotel Palm Desert

Best Western Plus Palm Desert Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 596 out of 1001 reviews
Rating 8 - Good. 248 out of 1001 reviews
Rating 6 - Okay. 79 out of 1001 reviews
Rating 4 - Poor. 50 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

FRANCISCO ANTONIO

Stayed 3 nights in Aug 2025

10/10 Excellent

Phillip

Stayed 4 nights in Aug 2025

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here many times over the years, and it is always consistently good. The front desk staff, the breakfast room staff and the cleaning staff are always so professional and pleasant. The rooms are without complaint.
Stayed 2 nights in Aug 2025

6/10 Okay

Pamela

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Had to change rooms twice because the AC didn't work in the first one (115° outside), they put us in a room with one bed next (reserved 2 beds), finally got a room with 2 beds AND working AC. They don’t clean under furniture and there's water damage in the rooms. Desperately needs updating and better insulation in all the walls. Kept hearing the neighbors slamming their toilet seat and could hear the road noise pretty good.
Stayed 4 nights in Aug 2025

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Edwin

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2025

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was quiet. Plenty of parking. Pool was alao nice and clean. Continental breakfast was great! Freshly made pancakes, eggs, bacon and sausage every morning. This time of the year (hot season) want crowded at all. We appreciated the fast check in and check out as well.
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mattress upgrade needed

Hotel was nice and clean. Staff was friendly and breakfast surprisingly made to order. Pool and hot tub enjoyable. My only complaint is the rock hard bed killed my back and neck.
Stayed 1 night in Aug 2025

10/10 Excellent

Emmanuel

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but the beds are super hard
Stayed 1 night in Aug 2025

10/10 Excellent

Amira

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast and pool was great
Stayed 1 night in Jul 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was just perfect. The staff was amazing, loved that there was a balcony coffee maker and q microwave
Stayed 1 night in Jul 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Zachary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, made to order breakfast was sooo good. Very comfortable beds and room was clean. Amazing location and views.
Stayed 2 nights in Jul 2025

8/10 Good

Dakota

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, so was breakfast included. Room clean and beds comfortable surprisingly so for a hotel. Quiet and convenient. Pool clean and very nice and warm. Negatives were that despite asking desk for help, shower was cold and water pressure made it impossible for everyone to shower during our stay.
Stayed 1 night in Jul 2025

8/10 Good

Julia

Traveled with family
Liked: Cleanliness, staff & service
Some improvements needed to the door frames in the bathrooms and pool outside furniture needed some repair umbrellas were broken
Stayed 3 nights in Jul 2025

10/10 Excellent

Evangelina

Liked: Cleanliness
None
Stayed 2 nights in Jul 2025

10/10 Excellent

Aya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing stay. My kids loved the pool, so fun, and their free breakfast is so good, the young gentleman who cooked for us is amazing.
Stayed 1 night in Jul 2025

6/10 Okay

Edgar

Stayed 1 night in Jul 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly service
Stayed 3 nights in Jul 2025

6/10 Okay

Laura

Traveled with pets
Liked: Cleanliness
I think I was a little disappointed based on the prior reviews. It is possible I had a slightly different experience but my room was so hot when I arrived at check-in time. I know it's in the desert, but the mini split AC unit was set to 78 when I arrived, and it never cooled down the entire night I was there. Me and my two senior dogs slept very poorly because of it. I don't know if it was this specific unit or if anyone else encountered the same thing. Also, the mini-fridge was not working. I called the front desk, and the maintenance person came, and brought in a unit from another room. He said this fridge would take 24 hours to cool down, and it also didn't fit in the original space and was bigger. I was only there for one night, so that would basically have been useless. I appreciated his help but I turned it away. I have special dog food for my dogs medical needs I need to refrigerate so it just added stress to an already stressful of traveling on the road. I was so tired and was already unloaded (traveling solo with two dogs), so I just decided to stay in my unit and suck it up. I had hoped to use the pool but there was a man staring out of one of the rooms in his patio door about two units down from me. I saw him while I was walking my dogs and he kind of grunted. Anyway, it made me. uncomfortable and I just decided to not use it. Plus, it was likely too hot outside to use anyway. Oh - one positive note was the breakfast! Made to order!
Stayed 1 night in Jul 2025

10/10 Excellent

Gino

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Gino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service ones of the best experience I’ve had very clean a amazing staff everything excellent I recommend I give a 10plus the very best customer service my place to stay thank you for the hospitality sincerely Gino 😎
Stayed 3 nights in Jul 2025