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Best Western Plus Palm Desert Resort

2.5 star property

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Photo gallery for Best Western Plus Palm Desert Resort

Lobby
In-room safe, blackout drapes, iron/ironing board
Property amenity
In-room safe, blackout drapes, iron/ironing board
Outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
$131
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
74695 Highway 111, Palm Desert, CA, 92260
  • Place, El Paseo Shopping District
    ‪14 min walk‬
  • Place, McCallum Theatre
    ‪4 min drive‬
  • Place, Desert Willow Golf Resort
    ‪5 min drive‬
  • Airport, Palm Springs, CA (PSP-Palm Springs Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Room amenity

Standard Room, 1 King Bed, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(115 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | In-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(81 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave | In-room safe, blackout drapes, iron/ironing board

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed) | In-room safe, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

In-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 King Bed

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Property amenity
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  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.5 out of 5, Wonderful, 1,006 reviews
Holiday Inn Express Palm-Desert by IHG

About this property

Best Western Plus Palm Desert Resort

Palm Desert hotel with outdoor pool
Along with an outdoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, outdoor tennis courts, a 24-hour business center, and a hot tub are onsite.
Best Western Plus Palm Desert Resort offers 150 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary newspapers. Accommodations offer separate dining areas. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include outdoor tennis courts and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Best Western Plus Palm Desert Resort provides outdoor tennis courts, a hot tub, and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast. Wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and a meeting room. Event facilities measuring 2239 square feet (208 square meters) include conference space. This Palm Desert hotel also offers a terrace, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Best Western Plus Palm Desert Resort is a smoke-free property.

Guests are offered a complimentary cooked-to-order breakfast.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,239 square feet of conference space
  • 24-hour business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • 4 buildings
  • Banquet hall
  • Built in 1986
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 27-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.00 (rates may vary)
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Palm Desert
Best Western Palm Desert Resort
Best Western Plus Palm Desert
Best Western Plus Palm Desert Resort
Best Western Plus Palm Desert Hotel Palm Desert
Palm Desert Best Western Plus
Palm Desert Best Western
Best Western Plus Palm Desert Hotel
Plus Palm Desert Palm Desert
Best Western Plus Palm Desert Resort Hotel
Best Western Plus Palm Desert Resort Palm Desert
Best Western Plus Palm Desert Resort Hotel Palm Desert

Reviews

Best Western Plus Palm Desert Resort Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 611 out of 1022 reviews
Rating 8 - Good. 253 out of 1022 reviews
Rating 6 - Okay. 81 out of 1022 reviews
Rating 4 - Poor. 49 out of 1022 reviews
Rating 2 - Terrible. 28 out of 1022 reviews

Reviews

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was just perfect. The staff was amazing, loved that there was a balcony coffee maker and q microwave
Stayed 1 night in Jul 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Zachary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, made to order breakfast was sooo good. Very comfortable beds and room was clean. Amazing location and views.
Stayed 2 nights in Jul 2025

8/10 Good

Dakota

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, so was breakfast included. Room clean and beds comfortable surprisingly so for a hotel. Quiet and convenient. Pool clean and very nice and warm. Negatives were that despite asking desk for help, shower was cold and water pressure made it impossible for everyone to shower during our stay.
Stayed 1 night in Jul 2025

8/10 Good

Julia

Traveled with family
Liked: Cleanliness, staff & service
Some improvements needed to the door frames in the bathrooms and pool outside furniture needed some repair umbrellas were broken
Stayed 3 nights in Jul 2025

10/10 Excellent

Evangelina

Liked: Cleanliness
None
Stayed 2 nights in Jul 2025

10/10 Excellent

Aya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing stay. My kids loved the pool, so fun, and their free breakfast is so good, the young gentleman who cooked for us is amazing.
Stayed 1 night in Jul 2025

6/10 Okay

Edgar

Stayed 1 night in Jul 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly service
Stayed 3 nights in Jul 2025

6/10 Okay

Laura

Traveled with pets
Liked: Cleanliness
I think I was a little disappointed based on the prior reviews. It is possible I had a slightly different experience but my room was so hot when I arrived at check-in time. I know it's in the desert, but the mini split AC unit was set to 78 when I arrived, and it never cooled down the entire night I was there. Me and my two senior dogs slept very poorly because of it. I don't know if it was this specific unit or if anyone else encountered the same thing. Also, the mini-fridge was not working. I called the front desk, and the maintenance person came, and brought in a unit from another room. He said this fridge would take 24 hours to cool down, and it also didn't fit in the original space and was bigger. I was only there for one night, so that would basically have been useless. I appreciated his help but I turned it away. I have special dog food for my dogs medical needs I need to refrigerate so it just added stress to an already stressful of traveling on the road. I was so tired and was already unloaded (traveling solo with two dogs), so I just decided to stay in my unit and suck it up. I had hoped to use the pool but there was a man staring out of one of the rooms in his patio door about two units down from me. I saw him while I was walking my dogs and he kind of grunted. Anyway, it made me. uncomfortable and I just decided to not use it. Plus, it was likely too hot outside to use anyway. Oh - one positive note was the breakfast! Made to order!
Stayed 1 night in Jul 2025

10/10 Excellent

Gino

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Gino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service ones of the best experience I’ve had very clean a amazing staff everything excellent I recommend I give a 10plus the very best customer service my place to stay thank you for the hospitality sincerely Gino 😎
Stayed 3 nights in Jul 2025

4/10 Poor

Krystiianna

Traveled with partner
W really liked the area the hotel was in. When we got to our room it was 80 degrees in the room and the a/c was on and set to 70 but it never cooled down. We called the front desk and they told us to turn the a/c down. We did but it got warmer as the night went on. The pool was very clean and perfect temp but there were no towels. Lots of kids in the pool yelling and running. A few drunk folks drinking small liquor bottles in the pool and then throwing them out around the kids. They told us a lot of folks live in this hotel. We liked the distance to eat out. But later we found a syringe cap in our bed and took it to the front desk. We're our sheets even changed?? The front desk basically blew it off. Breakfast was wonderful. Lots of choices although the coffee they use tastes terrible.
Stayed 1 night in Jul 2025

10/10 Excellent

Gino

Liked: Cleanliness, amenities, property conditions & facilities
I recommend to everyone excellent customer service very cordial staff and very clean and the bed is comfortable and comfortable so yes a great place to stay family friendly
Stayed 7 nights in Jul 2025

10/10 Excellent

Jereme

The first best Western I have went to with a chef that asks you what you want for free breakfast and personally makes it the way you want it.
Stayed 1 night in Jul 2025

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place.
Stayed 1 night in Jun 2025

10/10 Excellent

Hayk

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Jul 2025

8/10 Good

PATRICIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Mikaela

Liked: Cleanliness
The neighbors upstairs must have been bowling in their room way late into the night. I finally called the front desk to have them ask to keep it down. They said they sent security but it went on for another hour and a half. I then told the front desk when I was checking out and she didn’t say anything but “oh wow!” No kidding!!!
Stayed 2 nights in Jul 2025

8/10 Good

Graeme, Conroe

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Old building. Almost retro, but old. Weird shower controller.
Stayed 1 night in Jul 2025

10/10 Excellent

Bobbi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was so relaxing. We stayed 5 days. Nice fridge, micro wave. Nice out door seating. Great pool. Excellent breakfast
Stayed 4 nights in Jun 2025

10/10 Excellent

Cameron

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfy bed, incredibly good shower (my desert guilt made me keep them short), good breakfast. Everyone was kind. We slept well, A/C did its job.
Stayed 1 night in Jul 2025

10/10 Excellent

Melody

Stayed 2 nights in Jun 2025