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Caliente Tropics Hotel

3.5 star property

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A heated pool, open 8:00 AM to midnight, sun loungers
2 restaurants, breakfast served
Property grounds
Poolside bar
2 bars/lounges, cocktail bar

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Spa
  • Housekeeping
$102
includes taxes & fees
Oct 1 - Oct 2

Explore the area

View in a map
411 E Palm Canyon Drive, Palm Springs, CA, 92264
  • Moorten Botanical Garden and Cactarium
    ‪5 min walk‬
  • Palm Springs Art Museum
    ‪4 min drive‬
  • Palm Springs Convention Center
    ‪5 min drive‬
  • Palm Springs, CA (PSP-Palm Springs Intl.)
    ‪6 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(137 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds

7.0 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Parlor Suite King Bed

Parlor Suite King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Parlor Suite King Bed

7.6 out of 10
Good
(15 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Queen Beds

7.8 out of 10
Good
(49 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Basic Twin Room

7.8 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 2 Twin Beds OR 1 Large Twin Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

7.4 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds

8.2 out of 10
Very good
(14 reviews)
  • Sleeps 5
  • 2 Queen Beds

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About this property

Caliente Tropics Hotel

3.5-star Palm Springs hotel walkable to Moorten Botanical Garden and Cactarium
Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and spa services.
Caliente Tropics Hotel offers 90 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Cable television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Palm Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a fitness center.

Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. This 3.5-star property offers access to a 24-hour business center.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 600 square feet (56 square meters) include conference space. This business-friendly hotel also offers a fitness center, spa services, and a vending machine. Guests can use the outdoor pool at a partner property. Complimentary self parking is available on site.

Caliente Tropics Hotel is a smoke-free property.

The Reef Palm Springs - This poolside cocktail bar serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Sanchos - This restaurant serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
La Fern - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • La Fern
  • Sanchos
  • The Reef Palm Springs

Things to do

  • Gym
  • Heated pool
  • Outdoor pool (guest access)

Family friendly

  • Access to nearby outdoor pool
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 600 square feet of conference space

Outdoors

  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 60 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to midnight
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Caliente Hotel
Caliente Tropics
Caliente Tropics Hotel
Caliente Tropics Hotel Palm Springs
Caliente Tropics Palm Springs
Tropics Caliente
Tropics Hotel
Caliente Tropics Hotel Hotel
Caliente Tropics Hotel Palm Springs
Caliente Tropics Hotel Hotel Palm Springs

Caliente Tropics Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 561 out of 1178 reviews
Rating 8 - Good. 286 out of 1178 reviews
Rating 6 - Okay. 177 out of 1178 reviews
Rating 4 - Poor. 90 out of 1178 reviews
Rating 2 - Terrible. 64 out of 1178 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Darcy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in May 2025

10/10 Excellent

jonathan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love this place, the parking the pool and the access to food by the pool. I wish the pool would play better music, some of the tunes could be a bit more up beat. Been here over a dozen times, that’s my only suggestion, the music in the pool area could use a revamp.
Stayed 1 night in May 2025

2/10 Terrible

SUSAN

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Do not recommend this Hotel

All I can say is the people at the REEF, are very rude, insulting and I cannot believe that you have people working there behaving the way they behave. There’s an older woman that works there that is very rude and I was sitting out by the pool and there was a woman in the pool and she told me she’s been there twice and that lady, is always very very rude to her and I went to the front desk and I talked to the desk clerk and wanted the manager‘s name because this is not the way to be treated. We’ve been going there for over 10 years and the Man at the front desk told me that they get numerous reports on her about her behavior so I don’t understand why she continues to insult people and be rude, yell at people and at this point, my husband and myself we don’t ever want to go back there and we’ve been going there, for over 10 years but because of the way we’re treated and the service we get …..We’re looking for another hotel. Also, just want to add that the gentleman at the front desk would not give me the owners name and my husband and myself have met the owner and he’s taken us to the other restaurant that’s there, but the gentleman at the front desk told me that he has never seen the owner, no info from him… There wasn’t any further. I could really go with this. 😩
Stayed 1 night in Jun 2025

8/10 Good

Lara

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Hotel is outdated and the air conditioning wasn’t great. I understand that central air isn’t an option in a property this old. Overall, I enjoyed my stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sylvia

Stayed 1 night in May 2025

8/10 Good

manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is pretty much impeccable for me but one thing. The hot water in the shower changes to ice cold for no reason. I constantly had to turn the hot water up. I’ve been coming here for years and I’ve experienced it in other rooms. But that’s my only minor complaint. The front desk, restaurant staff are all super welcoming. It’s a go to place for me.
Stayed 2 nights in May 2025

10/10 Excellent

Diana

Traveled with partner
Liked: Cleanliness, amenities
Clean property, nice staff, two restaurants on the property. Reasonable price for what you get. Very kid friendly.
Stayed 2 nights in May 2025

8/10 Good

Jeffrey

Stayed 2 nights in May 2025

8/10 Good

Valerie

Stayed 1 night in May 2025

10/10 Excellent

Dan

Stayed 1 night in May 2025

2/10 Terrible

Nicole

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely awful, don’t be fooled by the fake high rating, the staff is unpleasant and is not helpful at all. When checking in it was never told to us that towels for the pool were in the lobby, or that they had to be checked out and brought back as if they were on lock down. The ice machine is in a dark gym room far from any other rooms. The pool is dirty and the old woman who works at the tiki bar made us throw out our ‘outside sources’ (drinks) even though others had beverages of their own. No one was accommodating, in fact they seemed almost happy to be unhelpful. The shower took a full 30 minutes before it gave out anything but freezing water. The phone doesn’t work, so plan to use your cellphone to get ahold of the front desk. The tv didn’t have any channels to watch, just a guide screen. When going to return our keys and towels the receptionist was telling the guest ahead of us that “the language we speak here is different”, not helpful and super disrespectful. It was SO bad, we made the best of it but honestly I would NEVER recommend this place to anyone. A HUGE DISAPPOINTMENT!
Stayed 1 night in May 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room and rates! Amenities on site were spectacular. Visit the reef for some excellent drinks.
Stayed 1 night in May 2025

8/10 Good

Jose

Stayed 1 night in May 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Been coming here for years and expect to keep coming back got years to come.
Stayed 2 nights in May 2025

8/10 Good

Scott

Stayed 2 nights in Apr 2025

4/10 Poor

Robert

Stayed 1 night in May 2025

10/10 Excellent

Marysol, Pico Rivera

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Alfredo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Sara

Stayed 1 night in May 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our favorite place in Palm Springs

Another great stay at Caliente Tropics, our hotel of choice when visiting Palm Springs. Friendly, welcoming staff, comfortable clean room and the topper for us every visit, the amazing staff at The Reef tiki bar. They always treat us well, great food and drinks. Special shout out to Richie, Cameron and Trasae (sp?) for the 5 star service. If I was going to give one area for improvement, it would be to install more umbrellas as the PS sun can be brutal. The small number of metal umbrellas at tables don’t cut it. The lounge chairs need them as well.
Reef
Reef
Reef
Delicious Mai Tais
Stayed 2 nights in May 2025

10/10 Excellent

cory

Stayed 3 nights in Apr 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its was awesome and to stay on a place that Celebrities stay there from the 50'and 60'
Stayed 2 nights in May 2025

4/10 Poor

Stanley R

Disliked: Property conditions & facilities, room comfort

I would never stay here again.

This place was a dive. I had to get up early, and I couldn't get hot water in the shower. The knob just rotated all over the place. They explained what to do, and it mostly worked the second morning. I had a very bright light outside of my room, with no black out curtains. I didn't get very good sleep either night.
Stayed 2 nights in Feb 2025

10/10 Excellent

Deb

Stayed 1 night in May 2025