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Caliente Tropics Hotel

3.5 star property

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Photo gallery for Caliente Tropics Hotel

Relax by the illuminated pool surrounded by lush palm trees and the hotel's spacious building.
Relax in a spacious room with a large bed, two bedside tables, and a desk, offering a view of the outdoors.
Relax by the pool at the Reef bar, where a tropical vibe meets a refreshing drink.
Relax in the Reef's outdoor seating area, surrounded by a fence with decorative elements, and enjoy the view of the pool.
Relax in a stylish space with a black leather sofa, glass-top coffee table, and eclectic decor.

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar

Explore the area

Map
411 E Palm Canyon Drive, Palm Springs, CA, 92264
  • Moorten Botanical Garden and Cactarium
    ‪5 min walk‬
  • Palm Springs Art Museum
    ‪4 min drive‬
  • Palm Springs Convention Center
    ‪5 min drive‬
  • Palm Springs, CA (PSP-Palm Springs Intl.)
    ‪6 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(128 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds

7.2 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Parlor Suite King Bed

Parlor Suite King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Parlor Suite King Bed

8.0 out of 10
Very good
(14 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Queen Beds

7.8 out of 10
Good
(48 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Basic Twin Room

7.8 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 2 Twin Beds OR 1 Large Twin Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

7.4 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 5
  • 2 Queen Beds

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About this property

Caliente Tropics Hotel

3.5-star Palm Springs hotel walkable to Moorten Botanical Garden and Cactarium
Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and spa services.
Caliente Tropics Hotel offers 90 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Cable television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Palm Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a fitness center.

Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. This 3.5-star property offers access to a 24-hour business center.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 600 square feet (56 square meters) include conference space. This business-friendly hotel also offers a fitness center, spa services, and a vending machine. Guests can use the outdoor pool at a partner property. Complimentary self parking is available on site.

Caliente Tropics Hotel is a smoke-free property.

The Reef Palm Springs - This poolside cocktail bar serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Sanchos - This restaurant serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
La Fern - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • La Fern
  • Sanchos
  • The Reef Palm Springs

Things to do

  • Gym
  • Heated pool
  • Outdoor pool (guest access)

Family friendly

  • Access to nearby outdoor pool
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 600 square feet of conference space

Outdoors

  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 60 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to midnight
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Caliente Hotel
Caliente Tropics
Caliente Tropics Hotel
Caliente Tropics Hotel Palm Springs
Caliente Tropics Palm Springs
Tropics Caliente
Tropics Hotel
Caliente Tropics Hotel Hotel
Caliente Tropics Hotel Palm Springs
Caliente Tropics Hotel Hotel Palm Springs

Caliente Tropics Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 543 out of 1139 reviews
Rating 8 - Good. 277 out of 1139 reviews
Rating 6 - Okay. 172 out of 1139 reviews
Rating 4 - Poor. 85 out of 1139 reviews
Rating 2 - Terrible. 62 out of 1139 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the price. Hot tubs and heated pool were amazing.
Stayed 1 night in Mar 2025

4/10 Poor

Jennifer

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel was run down and not as the pictures appear. Will not stay there again. This may sound odd to put in a review, but the towels were not even quality towels. They were cheap towels that did not coordinate with one another. It just did not feel safe nor clean. They have the big tropical birds in the lobby, but some of them were losing their feathers and it just did not seem like it’s with sanitary having the birds there.
Stayed 1 night in Apr 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Apr 2025

2/10 Terrible

joshua

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Darrell

Disliked: Cleanliness, staff & service
This place just did not live up to the ratings. We checked in (with Miss Grumbly) and the bed was not clean, and the bedpad had a big hole.... We left and found another place to stay. They did give us a refund so thanks for that!
Stayed 1 night in Apr 2025

8/10 Good

Alecia

Liked: Staff & service
Stayed 1 night in Apr 2025

4/10 Poor

Mellisa

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Meh Room but Great Pool

The room was clean but outdated. It was so hot and stuffy when we walked in - the ac did work but the wall unot took awhile to cool the room down. The TV cable was not working and there were no streaming options, not great when traveling with a child. The highlight was the pool which was great. Restaurant on-site was convenient and pretty good
Stayed 1 night in Apr 2025

10/10 Excellent

Ryan

Stayed 2 nights in Mar 2025

8/10 Good

Janice

Traveled with partner
Just ok old property needs updating
Stayed 3 nights in Apr 2025

2/10 Terrible

Zw

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My first sign the property was not managed well was when checking in and the people in line in front of me were demanding a refund because the room they were given had not been room serviced. My own experience was an older room with a stain on the sheets, flys, stains on the tub and shower curtain and a broken faucet on the shower that barley worked. The kicker that really causes the 1 star rating was the fire Alarm, the second night returning to the hotel the alarm was chirping that the battery was dead. Over multiple conversations with the front desk and broken promises the alarm was never repaired. The only savi g grace was the overly load wall mounted AC so what drowned out the chirping fire Alarm with no battery.
Stayed 4 nights in Apr 2025

10/10 Excellent

Adriana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Rosanna

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms could use a little updating, microwaves should be in every room. Pool was beautiful and clean. Great hot tub. Overall enjoyed our stay.
Stayed 1 night in Apr 2025

6/10 Okay

gabriella

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Older hotel, but conveniently located

This is definitely an older, motor Lodge style hotel. I’ve heard that it was a motel six many years ago that was converted to this more tiki style hotel. The pictures on the Hotels.com are a bit deceiving. It’s definitely more rundown with older carpet and furniture. It does have the benefit of a restaurant and a tiki bar Next-door. We had appetizers and cocktails at both and the food was good.
Stayed 1 night in Apr 2025

8/10 Good

Patricia

Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sheryl, Olympia Wa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are fine, but the grounds are great!
Stayed 1 night in Mar 2025

2/10 Terrible

Marilyn

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again!

Horrible. The TV didn’t work. There was no hot water in the shower. There was a sign that said keep food in the refrigerator and the door shut because they have a bug problem. There was a big 1 inch gap if not more underneath the door. The app gave it 8.2 stars and said the room was renovated , not true. Did not eat in their restaurants because of the state of my room, I didn’t want to
Stayed 1 night in Apr 2025

8/10 Good

PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 1 night in Apr 2025

8/10 Good

Ambrose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a cute property for the price. The shower was nice with good pressure and the room clean. It does need a little repair. We noticed the wall paper was peeling and a few other items that looked dated or needing repair, but nothing too bad. Overall I enjoyed my stay and would come back and I really enjoyed the beautiful pool.
Stayed 2 nights in Mar 2025

4/10 Poor

Jose

Stayed 2 nights in Apr 2025

8/10 Good

kelley

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice pool
Stayed 2 nights in Apr 2025

10/10 Excellent

Eric Martin

Stayed 4 nights in Apr 2025

4/10 Poor

Joseph

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I liked the pool area, it was nice and quiet. The rooms are outdated and the carpet is dirty and gross. The shower facet was not working correctly. The mattress is old and not comfortable. The refrigerator was not working at its full capacity. The only thing i liked in the room were the towels.
Stayed 2 nights in Apr 2025

2/10 Terrible

Jorge Luis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mi hora de entrada era a las 4, llegue con mi esposa al rededor de las 4:15 , la persona que en la recepción tardo alrededor de 30 min en aten
Stayed 1 night in Apr 2025

8/10 Good

Susana

Traveled with group, Traveled with pets
Liked: Staff & service, property conditions & facilities
I stayed in the Parlor suite and the toilet wasn’t properly cleaned, I just wiped it down myself. Besides that, nice stay. Yummy food at both restaurants The Reef and Sanchos.
Stayed 1 night in Mar 2025