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Embassy Suites by Hilton Palm Desert

3.5 star property

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Photo gallery for Embassy Suites by Hilton Palm Desert

Outdoor pool, pool umbrellas
1 bedroom, premium bedding, in-room safe, desk
Exterior
Reception
Bar (on property)

Reviews

6.6 out of 10

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Room service
  • Bar
  • Breakfast included
  • Parking available

Explore the area

Map
74700 Highway 111, Palm Desert, CA, 92260
  • El Paseo Shopping District
    ‪16 min walk‬
  • McCallum Theatre
    ‪4 min drive‬
  • Desert Willow Golf Resort
    ‪6 min drive‬
  • Palm Springs, CA (PSP-Palm Springs Intl.)
    ‪33 min drive‬

Room options

View all photos for King Suite Non Smoking

32-inch flat-screen TV with cable channels, TV

King Suite Non Smoking

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (2 Room SQ FT 645)

32-inch flat-screen TV with cable channels, TV

Executive Suite, 1 King Bed (2 Room SQ FT 645)

  • 646 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (1 king bed w/ roll in shower)

32-inch flat-screen TV with cable channels, TV

Suite, 1 Bedroom, Accessible, Non Smoking (1 king bed w/ roll in shower)

  • 549 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (550 SQ FT)

32-inch flat-screen TV with cable channels, TV

Suite, 2 Queen Beds, Non Smoking (550 SQ FT)

  • 549 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 Bedroom, Accessible, Non Smoking (1 King bed w/ tub)

32-inch flat-screen TV with cable channels, TV

Room, 1 Bedroom, Accessible, Non Smoking (1 King bed w/ tub)

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Queen Beds, Non Smoking (645 SQ FT)

32-inch flat-screen TV with cable channels, TV

Executive Suite, 2 Queen Beds, Non Smoking (645 SQ FT)

  • 646 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

32-inch flat-screen TV with cable channels, TV

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

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Front of property

Indian Wells Resort Hotel

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  • Hot Tub
  • Restaurant
  • Air conditioning
4.0 out of 5, Very Good, (2673)
The price is $114
per night
includes taxes & fees
Apr 7 - Apr 8
Indian Wells Resort Hotel

About this property

Embassy Suites by Hilton Palm Desert

3.5-star Palm Desert hotel with bar/lounge
Along with an outdoor pool, this smoke-free hotel has a fitness center and a bar/lounge. Full breakfast is free. Additionally, outdoor tennis courts, a 24-hour business center, and a hot tub are onsite.
Embassy Suites by Hilton Palm Desert offers 198 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include outdoor tennis courts and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Embassy Suites by Hilton Palm Desert provides outdoor tennis courts, a hot tub, and a fitness center. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with wireless Internet access (surcharge).

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 9752 square feet (906 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and a garden. Parking is available onsite for a surcharge.

Embassy Suites by Hilton Palm Desert is a smoke-free property.

A complimentary full breakfast is served each morning between 7:00 AM and 9:00 AM. A complimentary manager's reception is offered each day.
The Sonoma Grille - This restaurant serves dinner only.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transportation

  • Self parking on site (USD 15 per night; includes in/out privileges)

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • Free daily manager's reception

Restaurants on site

  • The Sonoma Grille

Things to do

  • 6 outdoor tennis courts
  • Gym
  • Hot tub
  • Outdoor pool
  • Tennis lessons

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 9,752 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (33 inches high)

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Self parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Palm Desert
Embassy Suites Palm Desert
Palm Desert Embassy Suites Hotel
Embassy Suites Hotel Palm Desert Palm Desert
Palm Desert Embassy Suites
Embassy Suites Hotel Palm Desert
Embassy Suites by Hilton Palm Desert Hotel
Embassy Suites by Hilton Palm Desert Palm Desert
Embassy Suites by Hilton Palm Desert Hotel Palm Desert

Embassy Suites by Hilton Palm Desert Reviews

Reviews

6.6
Rating 10 - Excellent. 412 out of 1437 reviews
Rating 8 - Good. 282 out of 1437 reviews
Rating 6 - Okay. 295 out of 1437 reviews
Rating 4 - Poor. 219 out of 1437 reviews
Rating 2 - Terrible. 229 out of 1437 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Reina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Joshua

Stayed 1 night in Dec 2024

8/10 Good

Tracy

Stayed 2 nights in Nov 2024

4/10 Poor

Jaimie Tessa

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were not kept up. There was a used bar of soap left in the bathroom shower from a previous guests before us. The 2 cribs that we ordered, one was broken. I was forced to stay in a room with 2 queens instead of 1 king (which is what I paid for) because there was no availability.the chef that was supposed to show up never did. Therefore everyone staying at the hotel had to go elsewhere for dinner. The snacks that they served were carrots, pretzels and chips with salsa and ranch dressing. Not very appeasing!
Stayed 1 night in Dec 2024

2/10 Terrible

Armineh

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst customer service, our room was extremely dirty and smells like mold, they didn’t even bother to change our room . Better sleep in your car then this place.
Stayed 1 night in Dec 2024

10/10 Excellent

Wenyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel！
Stayed 1 night in Dec 2024

2/10 Terrible

Natalie

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property looks great until you walk into your room. Disgusting! I felt like I was in a Motel. Dirty walls, couch was disgusting broken amenities. The bed was low and worn out. I felt like I was in the 70s in a motel. I would never stay here again.
Stayed 1 night in Dec 2024

6/10 Okay

Rameshwar

Liked: Cleanliness
Noise was coming the entire time from ventilation system every hour or so. Water was not very hot in the in pipes, including shower.
Stayed 1 night in Dec 2024

8/10 Good

Jackie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good as usual, but I did notice a difference this stay. Embassy is cutting back on those things why I love staying there. I was really disappointed on the evening social hour, the appetizers were just chips & carrots w/a dip and now limited to two drinks pp. not that I drink a lot but if I wanted another, would have to pay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine
Stayed 1 night in Dec 2024

10/10 Excellent

Veronica

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, everyone very friendly and courteous.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gregg

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of parking for my large pickup truck! Good staff
Stayed 1 night in Dec 2024

10/10 Excellent

Jeanne, Glendora

Stayed 2 nights in Nov 2024

8/10 Good

Simon

Liked: Staff & service, property conditions & facilities
Liked the big living room, like the 2 free drinks. However, sofa was not clean and I had to cover with line sheets
Stayed 4 nights in Dec 2024

6/10 Okay

Margie

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

C

Stayed 2 nights in Dec 2024

6/10 Okay

Jason

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Disappointed
Every staff member we encountered was wonderfully polite and respectful. The location was great. The landscaping within the property was nice. However We've stayed in several Embassy Suites across the country and none have been anything close to being so outdated and in such poor condition as this property. Our room, the bed, the elevator, the stairwells were all really bad. Nothing was nice about it.
Stayed 1 night in Dec 2024

6/10 Okay

Daniel

Stayed 2 nights in Nov 2024

2/10 Terrible

Christopher, borrego springs

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
A bit dated property but in a good location with excellent staff.
Stayed 10 nights in Dec 2024

10/10 Excellent

Franclin

Stayed 2 nights in Nov 2024

10/10 Excellent

Adrian

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Overall fun!
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 4 nights in Nov 2024

4/10 Poor

Leonie

Traveled with group, Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Patricia

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property needs serious updating. Felt like old apartments, not like a hotel.
Stayed 2 nights in Dec 2024