Embassy Suites by Hilton Palm Desert

3.5 star property

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Photo gallery for Embassy Suites by Hilton Palm Desert

Outdoor pool, pool umbrellas
Reception
Exterior
Bar (on property)
1 bedroom, premium bedding, in-room safe, desk

Reviews

6.6 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Room service
  • Bar
  • Breakfast included
  • Parking available

Explore the area

Map
74700 Highway 111, Palm Desert, CA, 92260
  • El Paseo Shopping District
    ‪16 min walk‬
  • Vintage Club
    ‪18 min walk‬
  • The Gardens on El Paseo
    ‪2 min drive‬
  • Bermuda Dunes, CA (UDD)
    ‪12 min drive‬

Room options

King Suite Non Smoking

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 King Bed (2 Room SQ FT 645)

  • 646 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Non Smoking (1 king bed w/ roll in shower)

  • 549 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking (550 SQ FT)

  • 549 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 1 Bedroom, Accessible, Non Smoking (1 King bed w/ tub)

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

Executive Suite, 2 Queen Beds, Non Smoking (645 SQ FT)

  • 646 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Embassy Suites by Hilton Palm Desert

3.5-star Palm Desert hotel close to Living Desert Zoo and Gardens
Along with an outdoor pool, this smoke-free hotel has a fitness center and a bar/lounge. Full breakfast is free. Additionally, outdoor tennis courts, a 24-hour business center, and a hot tub are onsite.
Embassy Suites by Hilton Palm Desert offers 198 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include outdoor tennis courts and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Embassy Suites by Hilton Palm Desert provides outdoor tennis courts, a hot tub, and a fitness center. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with wireless Internet access (surcharge).

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 9752 square feet (906 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and a garden. Parking is available onsite for a surcharge.

Embassy Suites by Hilton Palm Desert is a smoke-free property.

A complimentary full breakfast is served each morning between 7:00 AM and 9:00 AM. A complimentary manager's reception is offered each day.
The Sonoma Grille - This restaurant serves dinner only.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transportation

  • Self parking on site (USD 15 per night; includes in/out privileges)

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • Free daily manager's reception

Restaurants on site

  • The Sonoma Grille

Things to do

  • 6 outdoor tennis courts
  • Gym
  • Outdoor pool
  • Spa tub
  • Tennis lessons

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 9,752 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (33 inches high)

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Self parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Palm Desert
Embassy Suites Palm Desert
Palm Desert Embassy Suites Hotel
Embassy Suites Hotel Palm Desert Palm Desert
Palm Desert Embassy Suites
Embassy Suites Hotel Palm Desert
Embassy Suites by Hilton Palm Desert Hotel
Embassy Suites by Hilton Palm Desert Palm Desert
Embassy Suites by Hilton Palm Desert Hotel Palm Desert

Embassy Suites by Hilton Palm Desert Reviews

Reviews

6.6
Rating 10 - Excellent. 398 out of 1406 reviews
Rating 8 - Good. 277 out of 1406 reviews
Rating 6 - Okay. 289 out of 1406 reviews
Rating 4 - Poor. 211 out of 1406 reviews
Rating 2 - Terrible. 231 out of 1406 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Antonio Olvera

Traveled with family
Disliked: Property conditions & facilities
They don’t change towels by our request They don’t fix air condition report by my request
Stayed 2 nights in Nov 2024

6/10 Okay

Shereen

Traveled with group
Very spacious rooms. Recommended for families.
Stayed 1 night in Nov 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great omelette were so delicious,the evening snacks and free drinks were such a treat
Stayed 4 nights in Nov 2024

8/10 Good

Pamela

Stayed 3 nights in Nov 2024

8/10 Good

Chad

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Place was nice but the heat was not working. It was very cold in our romm
Stayed 4 nights in Nov 2024

6/10 Okay

Rosario

Liked: Staff & service
The 3rd party parking fee is BS. The rooms are outdated. Bathroom is dark the shower handle falling apart, carpet is stanky in room with sofa. The staff were nice & accommodating. Breakfast was good.
Stayed 2 nights in Nov 2024

6/10 Okay

kim

Liked: Cleanliness, room comfort
Horrible parking siuation
Scanned the app for parking and was double charged. Hotel said that’s my problem because a third party vendor manages that piece and wrote an email for me to deal with it. Beware!!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Julie

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The are a lot of breakfast options
Stayed 2 nights in Nov 2024

8/10 Good

Virginia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really helpful, the room was clean and the property was well maintained. The breakfast buffet was a hit with the kids. The only issue was we had to wait for two hours past check in time for our room to be available. Otherwise, good value for families visiting the desert.
Stayed 2 nights in Nov 2024

2/10 Terrible

Omar

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old hotel, old rooms, non functional heating and most importantly the RUDE AND UNPROFESSIONAL STAFF!!!
Stayed 2 nights in Nov 2024

2/10 Terrible

Manu

Disliked: Cleanliness, staff & service, property conditions & facilities
Bath tub and Ac not working took them 4 hrs to take care of it also made me lose my dinner appointment Pool was cold
Stayed 1 night in Nov 2024

10/10 Excellent

April

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyond expectations
Staff was lovely and helpful. Breakfast was fabulous. Pool area was terrific. I would recommend to families.
Stayed 3 nights in Nov 2024

10/10 Excellent

Dwight & Cheryl

Liked: Cleanliness, staff & service
This hotel was perfect for our family trip. Excellent free breakfast and free happy hour.
Stayed 1 night in Nov 2024

4/10 Poor

Yvette

Disliked: Cleanliness, staff & service, property conditions & facilities
So outdated. Everything in the room was old, dirty and stained sofas. Nothing consistent with the Hilton brand.
Stayed 1 night in Nov 2024

6/10 Okay

Brian

Liked: Staff & service
Stayed 4 nights and couldn't get them to clean my room. I knew it was not every day but even after reminding the front desk early in the morning it still didn't get clean. On checkout I asked the front desk to express my disappointment to the manager. Thought I would at least get a email apologizing for the oversight. Nothing,oh well just a comment
Stayed 1 night in Nov 2024

6/10 Okay

Jillean

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
The TV was broken, TV was replaced. Washer and dryer was broken, had to go off site to wash clothes. The air unit made a lot of noise in the room. House keeping never came for the 3 days we were there, did request service but never came.
Stayed 2 nights in Nov 2024

8/10 Good

stephan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
hotels.com did not pay for the room in a timely manner hotel billed me at checkout would not remove charge until I threaten to call police i gave hotel reset when i checked in they said room was not paid for .but manager approved my receipt when i checked in .but manager was not there when i checked out so they billed me
Stayed 1 night in Nov 2024

6/10 Okay

Brad

Liked: Staff & service
Stayed 3 nights in Nov 2024

8/10 Good

Audrey

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Everything was very good except the pool that was to be heated year round was not heated. Very disappointing.
Stayed 14 nights in Oct 2024

10/10 Excellent

Ivette

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast selection... and great service staff in the restaurant...
Stayed 3 nights in Nov 2024