Embassy Suites by Hilton Palm Desert

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton Palm Desert

Outdoor pool, pool umbrellas
Reception
1 bedroom, premium bedding, in-room safe, desk
Bar (on property)
Exterior

Reviews

6.6 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping

Explore the area

Map
74700 Highway 111, Palm Desert, CA, 92260
  • El Paseo Shopping District
    16 min walk
  • Vintage Club
    18 min walk
  • The Gardens on El Paseo
    2 min drive
  • Bermuda Dunes, CA (UDD)
    12 min drive

Room options

King Suite Non Smoking

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 King Bed (2 Room SQ FT 645)

  • 646 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Non Smoking (1 king bed w/ roll in shower)

  • 549 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking (550 SQ FT)

  • 549 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 1 Bedroom, Accessible, Non Smoking (1 King bed w/ tub)

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

Executive Suite, 2 Queen Beds, Non Smoking (645 SQ FT)

  • 646 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

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About this property

Embassy Suites by Hilton Palm Desert

3.5-star Palm Desert hotel with bar/lounge
Along with an outdoor pool, this smoke-free hotel has a fitness center and a bar/lounge. Full breakfast is free. Additionally, outdoor tennis courts, a 24-hour business center, and a spa tub are onsite.
Embassy Suites by Hilton Palm Desert offers 198 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include outdoor tennis courts and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Embassy Suites by Hilton Palm Desert provides outdoor tennis courts, a spa tub, and a fitness center. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with wireless Internet access (surcharge).

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 9752 square feet (906 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and a garden. Parking is available onsite for a surcharge.

Embassy Suites by Hilton Palm Desert is a smoke-free property.

A complimentary full breakfast is served each morning between 7:00 AM and 9:00 AM. A complimentary manager's reception is offered each day.
The Sonoma Grille - This restaurant serves dinner only.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transportation

  • Self parking on site (USD 15 per night; includes in/out privileges)

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • Free daily manager's reception

Restaurants on site

  • The Sonoma Grille

Things to do

  • 6 outdoor tennis courts
  • Gym
  • Outdoor pool
  • Spa tub
  • Tennis lessons

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 9,752 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Self parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Palm Desert
Embassy Suites Palm Desert
Palm Desert Embassy Suites Hotel
Embassy Suites Hotel Palm Desert Palm Desert
Palm Desert Embassy Suites
Embassy Suites Hotel Palm Desert
Embassy Suites by Hilton Palm Desert Hotel
Embassy Suites by Hilton Palm Desert Palm Desert
Embassy Suites by Hilton Palm Desert Hotel Palm Desert

Embassy Suites by Hilton Palm Desert Reviews

Reviews

6.6
Rating 10 - Excellent. 371 out of 1292 reviews" "
Rating 8 - Good. 255 out of 1292 reviews" "
Rating 6 - Okay. 261 out of 1292 reviews" "
Rating 4 - Poor. 198 out of 1292 reviews" "
Rating 2 - Terrible. 207 out of 1292 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Leocadia

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything was very good only that in my rooms I had a lot of water since the day we arrived, they didn't put clean towels in either of the two rooms
Stayed 2 nights in Sep 2024

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly and wonderful breakfast
Stayed 2 nights in Sep 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Rosetta

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
Stayed 1 night in Sep 2024

4/10 Poor

Trevor

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Just an overnight stay. But comfortable.
Stayed 1 night in Sep 2024

4/10 Poor

Leila

Business traveler, Traveled with family
Disliked: Property conditions & facilities
The rooms need renovation. Dirty carpet. Dirty walls.
Stayed 1 night in Sep 2024

10/10 Excellent

Ciarra

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone had a great time.
Stayed 3 nights in Aug 2024

8/10 Good

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, huge rooms with great facilities. Quite quiet around the hotel, although there was a shopping centre approx 2 miles away. You can even get a local bus there for 50 cents. The hotel parking was a hassle was you had to book it online via a third party parking company and not directly with the hotel when you arrived, which didn't make sense and was annoying.
Stayed 2 nights in Sep 2024

4/10 Poor

Susan

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The suite we stayed in was very run down and dirty. Walls needed to be cleaned. Mattress had large stain on side. Light switches did not work. There is a bathroom sink next to the bed. The suite had a musty smell that might be because the shower curtain was too small for the shower and the bar was uneven so the curtain fell to the middle preventing it from blocking shower spray. We were in a suite that could sleep up to six people but received three bath towels, one washcloth, and a floor mat towel. There was no hand soap for us to use at either sink. Location requires a $10 per day parking fee but the lot is not secured nor does it have any security patrols. Plenty of parking available as not many people stayed at this location. You pay on an app. We didn't pay. We didn't get any tickets. The breakfast on the first day was good with a wonderful omelet however, the bananas that were provided were brown and unappetizing. The second day, the omelet was very sad looking but the bananas were better. No paper plates or to go containers provided for people who preferred to eat in their suite. The evening reception food offering was very sad. Chips and salsa and carrot and celery sticks that looked past their expiration date. Overall, a very disappointing location. Stay elsewhere until they invest in a remodel.
Weird sink placement
Mattress stained
Stayed 1 night in Sep 2024

6/10 Okay

Lysa

Business traveler
Liked: Staff & service
We actually checked out early, rooms were extra outdated and not inviting, dirt work around an extremely uninviting and awful pool area, no water bottles in the room, more of a motel than an Embassy Suite. Beds were comfortable, staff at the counter were kind. An extra $10. a night to park and you have to copy an outdoor code cover with your license plate in the heat which didn't work! If you're going ti charge for parking - include it in the charge!! Don't make your customers go through hoops when its 112 out and make us register on plaques outside with credit cards! No brainer people!
Stayed 1 night in Sep 2024

8/10 Good

Ethel

Liked: Cleanliness, staff & service, amenities
Air conditioning cut off and come on all night, when air conditioning cut off it was so loud I taught someone was breaking inside my room, this happen all night, I did not even get a good night rest. Very disappointed
Stayed 1 night in Sep 2024

2/10 Terrible

Eddie

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First they couldn’t find my reservation and they kept pushing me to make a new reservation without trying to help me until I had to provide them with further proof of my reservation that I had to go above beyond on my end. Then when using the shower I the bathtub wasn’t draining so maintenance came to my room at 11pm at night and couldn’t fix it. So i had to switch rooms at midnight with my kids and wife very inconvenient and the new room was dirty we found a razor on the floor and paper on the floor it wasn’t vacuumed there was no bedding for the pull out bed. The lights in the restroom are very dimmed and the couches are very old and dusty. This place was not worth the $120 I paid and no where the $149 they wanted to charge me for the new reservation.
Stayed 1 night in Sep 2024

8/10 Good

gloria

Business traveler
Liked: Cleanliness, amenities
Visit location about 2 year! Always find it very convenient and love the full breakfast. Staff is always nice and efficient, will return!
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Jennifer

Stayed 2 nights in Aug 2024

10/10 Excellent

Gerardo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excelente place to stay i will recommend Very good breakfast love it 😍
Stayed 2 nights in Sep 2024

2/10 Terrible

Daniela

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Gave my five year old a non smoking room that stunk of cigarettes amd who know what else. Pool closed despise calling twice before booking. Plates at the restaurant dirty.
Stayed 2 nights in Sep 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Gregory

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No pool, No laundry room Cold food…
Stayed 1 night in Sep 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Kenny, Torrance

Traveled with family
Room was not ready, wait for a while, staff didn't check what room type customer request, we got wrong room, visit again checking desk, inconvenient, little bit annoying, not recommended
Stayed 1 night in Sep 2024

4/10 Poor

Cynthia

Disliked: Cleanliness, staff & service, property conditions & facilities
No one is attending us to provide us new towels. The swimmming pool is dirty and with green color.
Stayed 3 nights in Aug 2024

10/10 Excellent

Gohar

Liked: Cleanliness
Everything was good
Stayed 2 nights in Sep 2024