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Embassy Suites by Hilton Palm Desert

3.5 star property

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Photo gallery for Embassy Suites by Hilton Palm Desert

Outdoor pool, pool umbrellas
Premium bedding, in-room safe, desk, iron/ironing board
Lobby
Courtyard
Exterior

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Room service

Explore the area

Map
74700 Highway 111, Palm Desert, CA, 92260
  • El Paseo Shopping District
    ‪15 min walk‬
  • McCallum Theatre
    ‪4 min drive‬
  • Desert Willow Golf Resort
    ‪5 min drive‬
  • Palm Springs, CA (PSP-Palm Springs Intl.)
    ‪23 min drive‬

Room options

View all photos for King Suite Non Smoking

55-inch flat-screen TV with cable channels, TV

King Suite Non Smoking

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (2 Room SQ FT 645)

55-inch flat-screen TV with cable channels, TV

Executive Suite, 1 King Bed (2 Room SQ FT 645)

  • 646 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (1 king bed w/ roll in shower)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Accessible, Non Smoking (1 king bed w/ roll in shower)

  • 549 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (550 SQ FT)

55-inch flat-screen TV with cable channels, TV

Suite, 2 Queen Beds, Non Smoking (550 SQ FT)

  • 549 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 Bedroom, Accessible, Non Smoking (1 King bed w/ tub)

55-inch flat-screen TV with cable channels, TV

Room, 1 Bedroom, Accessible, Non Smoking (1 King bed w/ tub)

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Queen Beds, Non Smoking (645 SQ FT)

55-inch flat-screen TV with cable channels, TV

Executive Suite, 2 Queen Beds, Non Smoking (645 SQ FT)

  • 646 sq ft
  • Sleeps 6
  • 2 Queen Beds

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Outdoor pool, sun loungers

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  • Pool
  • Hot Tub
  • Pet friendly
  • Parking included
4.3 out of 5, Excellent, (1002)
$130 nightly
The price was $153
The price is $130 total
includes taxes & fees
Courtyard by Marriott Palm Desert

About this property

Embassy Suites by Hilton Palm Desert

3.5-star Palm Desert hotel with bar/lounge
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Weekday breakfast is free. Additionally, outdoor tennis courts, a 24-hour business center, and a hot tub are onsite.
Embassy Suites by Hilton Palm Desert offers 198 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include outdoor tennis courts and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Embassy Suites by Hilton Palm Desert provides outdoor tennis courts, a hot tub, and a 24-hour fitness center. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with wireless Internet access (surcharge).

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 9752 square feet (906 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and a garden. Parking is available onsite for a surcharge.

Embassy Suites by Hilton Palm Desert is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
The Sonoma Grille - This restaurant serves dinner only.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transportation

  • Self parking on site (USD 15 per night; includes in/out privileges)

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Free daily manager's reception

Restaurants on site

  • The Sonoma Grille

Things to do

  • 24-hour gym
  • 6 outdoor tennis courts
  • Hot tub
  • Outdoor pool
  • Tennis lessons

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 9,752 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (33 inches high)

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Self parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Palm Desert
Embassy Suites Palm Desert
Palm Desert Embassy Suites Hotel
Embassy Suites Hotel Palm Desert Palm Desert
Palm Desert Embassy Suites
Embassy Suites Hotel Palm Desert
Embassy Suites by Hilton Palm Desert Hotel
Embassy Suites by Hilton Palm Desert Palm Desert
Embassy Suites by Hilton Palm Desert Hotel Palm Desert

Embassy Suites by Hilton Palm Desert Reviews

Reviews

6.8
Rating 10 - Excellent. 457 out of 1462 reviews
Rating 8 - Good. 288 out of 1462 reviews
Rating 6 - Okay. 290 out of 1462 reviews
Rating 4 - Poor. 208 out of 1462 reviews
Rating 2 - Terrible. 219 out of 1462 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Richard, Big Lake - District 3B

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great convenient location. Parking is a rip off at $15 per day! Rooms are old but partially remodeled. Elevator made horrible noises and needs service.
Stayed 1 night in Mar 2025

4/10 Poor

cindy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Shower was dripping all night- floor wet, refrigerator in room did not work, horrible smell, no second blankets for the pull out couch bed, which I couldn’t use because they were springs, slept on couch instead of pull out- worst was going to breakfast and all the pans were empty, long line of 20 to have omelette made- came back in 20 mins still no food in food warmers. Left with out eating breakfast- very disappointing for a Hilton~ Embassy Suites. Would not stay there ever again.
Stayed 1 night in Mar 2025

4/10 Poor

Hugh, London

Disliked: Staff & service, amenities, property conditions & facilities
Property was rather run down. Could certainly do with a renovation. I was paying quite a high rate too. Staff on the front desk were not very helpful or positive which is unusual for Americans. I felt rather unwelcome. Wish I has stayed somewhere else.
Stayed 1 night in Mar 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Stella

Stayed 3 nights in Mar 2025

6/10 Okay

Kenneth

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable rooms. The property is very well kept. The staff is super friendly and make check-ins very easy
Stayed 3 nights in Dec 2024

6/10 Okay

Brenda

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Overpriced dirty room

Service was great, however room is in terrible condition. Carpet is in bad shape, couch had stains all over it, we had to ask house keeper for sheets to put over the couch in order to sit on it. Bathroom was very bad shape, visible mold and holes around shower and faucets. Air conditioning unit rattled and filters looks disgusting, needs to be changed out. Bed is very uncomfortable as well. Positive note is that they have free hot breakfast and omelet bar and is near a lot of food options by tennis center. Embassy suits needs to do better in fixing up their properties to provide better rooms for the price we paid for.
Stayed 2 nights in Mar 2025

8/10 Good

Tkachev

Traveled with group
Liked: Cleanliness, amenities
Overall good clean property. Needs a little bit of update here there but really great for the price.
Stayed 3 nights in Feb 2025

8/10 Good

Sandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very nice place to stay for the big PNB Tennis going on as there was a free shuttle across the street to take to the tournament. They also had 2 free complementary drinks each evening and snacks. Loved having a suite rather than a small room since there was 3 of us. Would definitely stay here again!
Stayed 3 nights in Mar 2025

4/10 Poor

Aaron

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old, very old…
Stayed 2 nights in Jan 2025

8/10 Good

Joan Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They charge parking fee now.unlike before.
Stayed 2 nights in Feb 2025

4/10 Poor

Terry

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Never again!

I have already reviewed this hotel…..I’ll not be back. I needed til leave a day early and was told it wasn’t possible….no refunds. Also no tv……no plates and silverware for all the food you sell in the lobby. Your front desk seemed very uncomfortable about answering any questions, I’ve used hotels.com many times…….this is the worst!
Stayed 3 nights in Mar 2025

4/10 Poor

Sherry

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathtub in my first room wouldn’t close and the ac wouldn’t turn off. Receptionist reluctantly switched my room. There was a used bar of soap in the shower and rust around the faucet along with dirty grout and cracked tile.
Stayed 2 nights in Jan 2025

8/10 Good

Lindsey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Cristiana

Great
Stayed 1 night in Mar 2025

4/10 Poor

Kenneth

Traveled with family
Disliked: Staff & service, property conditions & facilities
Courtyard was very nice. Room was in extremely rough condition. Was charged $399 for an extra three hour late checkout after one of us got sick two days prior. Horrible management polices. This was after we were told they would charge $25 an hour after 1:00. We checked out at 3:45. Shame on them, Hilton, and the franchisees
Stayed 3 nights in Feb 2025

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Rebecca

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We have stayed at many Embassy Suites over the years but I would say this one was the worst. Outside it’s very nice. Our room, on the other hand, was not very nice and needed repairs. Asked at 7 in the morning to get several things fixed never got done!. Finally got another room, had to move all our stuff. Would not stay there again.
Stayed 3 nights in Feb 2025

8/10 Good

Erik

Traveled with partner
Liked: Staff & service, amenities
Rooms a bit dated but the property is nice with lots of amenities. Rooms are large (all suites) and reasonably clean
Stayed 6 nights in Feb 2025

10/10 Excellent

Richard, Oak Harbor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, clean and very large rooms and friendly staff.
Stayed 2 nights in Feb 2025

8/10 Good

Joan

Liked: Cleanliness, staff & service, room comfort

Nice Stay

We had a great time. The grounds were beautiful and well maintained. Breakfast was good and everyone was so kind and accommodating. The rooms were clean however furniture could be updated. Shower needed some repair.
Stayed 5 nights in Feb 2025

10/10 Excellent

First Lady Dionne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was overall pleased with our stay
Stayed 6 nights in Feb 2025