Our check in was smooth, the woman at the front desk was friendly and helpful. She got us checked in and gave us the code to our room. Later when arriving back from work at about a quarter past 9pm we realized we didn’t have a code for the front door, we had to call the front desk several times before anyone answered and when they did answer the person working the front desk was incredibly rude, treating us like we were trying to break in to the hotel. We happily provided name and identification. She scolded us for not having the code to the gate, and for not signing a contract which we were never given or asked to sign upon check in. This could have easily been handled kindness and professionalism but unfortunately was not. The room has no peep hole on the door - this is a massive safety hazard. There is no proper glassware, no coffee cups for the coffee machine in room, no ice after 10pm. Several of the doors to exit do not work. They encourage you to use text to request things, but do not respond. You can get bottles of rose at the bar but as far as I could tell that was all they had. This place feels like a motel masquerading as a nice hotel. It was quiet, so that was a plus. But overall would not recommend or return.
