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Homewood Suites by Hilton Palm Desert

3.0 star property

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Photo gallery for Homewood Suites by Hilton Palm Desert

Lobby
TV, MP3 dock
Premium bedding, in-room safe, blackout drapes, iron/ironing board
Exterior
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Laundry
  • Gym

Explore the area

Map
36999 Cook St, Palm Desert, CA, 92211
  • Acrisure Arena
    ‪2 min drive‬
  • Desert Willow Golf Resort
    ‪3 min drive‬
  • Marriott's Shadow Ridge Golf Club
    ‪5 min drive‬
  • Palm Springs, CA (PSP-Palm Springs Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower) | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

8.0 out of 10
Very good
(3 reviews)
  • 437 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 562 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Studio, 1 Queen Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 437 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 437 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(30 reviews)
  • 437 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

TV, MP3 dock

Studio, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

8.4 out of 10
Very good
(6 reviews)
  • 437 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | Living area | TV, MP3 dock

Suite, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 437 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking (Mobility & Hearing, 3x3 Shower)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Suite, Accessible, Non Smoking (Mobility & Hearing, 3x3 Shower)

  • 437 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

TV, MP3 dock

Suite, 1 Bedroom, Non Smoking

8.2 out of 10
Very good
(14 reviews)
  • 437 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • 437 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

Full-size fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 437 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Accessible, Bathtub (Mobility & Hearing)

Full-size fridge, microwave, stovetop, dishwasher

Suite, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 437 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

Full-size fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms, Non Smoking

  • 437 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 437 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Homewood Suites by Hilton Palm Desert

3-star Palm Desert hotel with in-room kitchens
This hotel features an outdoor pool, a 24-hour fitness center, and a bar/lounge. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Homewood Suites by Hilton Palm Desert offers 128 accommodations with MP3 docking stations and safes. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature premium bedding. Premium cable television is provided. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Homewood Suites by Hilton Palm Desert features an outdoor pool and a 24-hour fitness center. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. This Palm Desert hotel also offers barbecue grills, complimentary newspapers in the lobby, and laundry facilities. Complimentary uncovered self parking is available on site, along with a car charging station.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 2009

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Towels provided

Entertainment

  • MP3 dock
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Dryer
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 45 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 0.3 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Homewood Suites Palm Desert
Hilton Palm Desert
Homewood Suites Hilton Hotel Palm Desert
Homewood Suites Hilton Palm Desert
Homewood Suites Palm Desert
Palm Desert Hilton
Palm Desert Homewood Suites
Homewood Suites By Hilton - Palm Desert Hotel Palm Desert
Homewood Suites Hilton Palm Desert Hotel
wood Suites Hilton Palm sert
Homewood Suites by Hilton Palm Desert Hotel
Homewood Suites by Hilton Palm Desert Palm Desert
Homewood Suites by Hilton Palm Desert Hotel Palm Desert

Homewood Suites by Hilton Palm Desert Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 525 out of 1005 reviews
Rating 8 - Good. 234 out of 1005 reviews
Rating 6 - Okay. 106 out of 1005 reviews
Rating 4 - Poor. 73 out of 1005 reviews
Rating 2 - Terrible. 67 out of 1005 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Jessica

Liked: Staff & service, room comfort

It's fine.

Don't stay here if you need WiFi for anything, the service is terrible. Got the suite so we could spread out in the room but the couch was dingy so we didn't want to sit on it. It was fine for a one night stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Heidi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Chad

Liked: Staff & service
Disliked: Property conditions & facilities

Just ok

This place is just ok. We don’t ind staying here but it is in desperate need of a renovation and upgrades. The A/C units sounded like they were going to quit working any minute and rumbled so bad we thought they might just fall out of the window. But the staff was friendly but understaffed so waited quite a long time to try and check in but really friendly. With a little love this place would be amazing
Stayed 2 nights in Mar 2025

2/10 Terrible

Sheila

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My sister booked her room first as we planned our trip 4 months ahead thinking that the plan could still change. She booked “refundable” option, but it was changed to “un refundable” by itself when she hit book. She called the hotel about the website changed on her within minutes, and the manager would not help her. So she is stuck with the hotel. Because she is stuck with the hotel, I had to book this hotel as well. I would never use this hotel again with the fear that the web site changes on me and the manager refuse to help.
Stayed 2 nights in Mar 2025

2/10 Terrible

Ross

Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort

Room 240 is right above housekeeping laundry room.

We checked in shortly after 3 pm after a long drive for a concert that evening so we could take a nap and have an early dinner. Unfortunately, our room was right above the housekeeping laundry room with three noisy industrial sized dryer ducts just outside the window next to the bed. In addition, the laundry room had staff going in and out constantly so the thud of the door could be felt. The front desk said they could not move us because of the type of room that we were in. I reserved a king bed room and somehow got assigned an accessible king bed room. In hindsight, I worry if I corrected them on the room type, they could have moved us. After a late night at the concert we went to sleep intending to sleep in but the dryer vents fired up again before 7 am. The assistant general manager said that the laundry is supposed to be running only 9-5 but obviously, it wasn't. In any case, my hope is that Hilton will see this and address this room (240) and make it better for future guests. Maybe if a guest checks in after 6 pm and wakes up by 6:30 am they would never know about this issue but that was not the case with our visit.
Room 240 is right above the housekeeping laundry room. There are three noisy industrial sized dryer ducts on the other side of the window next to the bed.
Stayed 1 night in Feb 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love the the room lay out specially the kitchen Awesome room
Stayed 1 night in Feb 2025

10/10 Excellent

Viana

Stayed 2 nights in Feb 2025

8/10 Good

Karen

Stayed 3 nights in Feb 2025

10/10 Excellent

Hasley

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Feb 2025

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased
Stayed 1 night in Feb 2025

4/10 Poor

Melissa, Peshtigo

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

janice

Property is dated
Stayed 1 night in Feb 2025

2/10 Terrible

Melissa

Stayed 2 nights in Feb 2025

4/10 Poor

Lulu

Stayed 1 night in Dec 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Breakfast was pretty terrible compared to other Homewood suites. Bed not comfortable. One of the elevators was down making it a bit of a pain to get from 3rd floor down.
Stayed 2 nights in Feb 2025

10/10 Excellent

robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Jaimee

Rooms need serious update. Furniture is worn curtains and carpet old
Stayed 1 night in Feb 2025

4/10 Poor

Loretta

Stayed 1 night in Feb 2025

10/10 Excellent

Ranee

Stayed 1 night in Feb 2025

10/10 Excellent

john

Quiet. Friendly. Good check in.
Stayed 1 night in Feb 2025

6/10 Okay

james

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The computers did not work. Northwest elevator broke down for the last 4 days of our visit. My cellphone could not connect to their Wifi but work at other locations. Room was fine but breakfast was very average. They did have a Happy Hour on Wednesday with free beer, wine, soup and snacks. Location was easy to get to plus free parking
Stayed 10 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really comfortable bed. Good space. One elevator was down for part of our stay. Room cleaning every other day.
Stayed 6 nights in Jan 2025

10/10 Excellent

terry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

anthony

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025