Hotel Zoso

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Zoso

Front of property - evening/night
Terrace/patio
Premium bedding, in-room safe, desk, laptop workspace
Outdoor pool, cabanas (surcharge), sun loungers
Interior entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Bar
  • Breakfast available

Explore the area

Map
150 S Indian Canyon Dr, Palm Springs, CA, 92262
  • Agua Caliente Cultural Museum
    ‪3 min walk‬
  • Palm Springs Art Museum
    ‪8 min walk‬
  • Agua Caliente Casino
    ‪9 min walk‬
  • Palm Springs, CA (PSP-Palm Springs Intl.)
    ‪7 min drive‬

Room options

Superior Room, 2 Queen Beds, Pool View

  • 465 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed, Mountain View

  • 475 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed

  • 1059 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 475 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Pool View

  • 475 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Pool View

  • 475 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Accessible, Pool View

  • 475 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Queen Beds, Pool View (Premium 2 Queen Pool Front Patio)

  • 475 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

  • 475 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds

  • 475 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, City View

  • 475 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, City View (Deluxe King City View)

  • 450 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hotel Zoso

4-star hotel in Downtown Palm Springs
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. An airport shuttle is free. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
Hotel Zoso offers 162 accommodations with iPod docking stations and safes. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages and facials. The spa is open select days.
In addition to a full-service spa, Hotel Zoso features an outdoor pool and a spa tub. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge.

Event facilities measuring 0 square feet (0 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and multilingual staff. A roundtrip airport shuttle is complimentary to guests (available 24 hours).

Hotel Zoso is a smoke-free property.

Full breakfasts are available for a surcharge between 7:00 AM and 1:00 PM on weekends.
Hotel Zoso has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour free roundtrip airport shuttle
  • Wheelchair-accessible parking available

Food and drink

  • Weekend full breakfast available 7:00 AM to 1:00 PM for a fee: USD 15 to 25 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Concerts/live shows
  • Full-service spa
  • Outdoor pool
  • Shopping
  • Spa tub
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference space

Outdoors

  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 60 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 to 25 per person
  • Pet fee: USD 60 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Hard Rock Hotel Palm Springs
Hard Rock Palm Springs
Palm Springs Hard Rock Hotel
Zoso Resort Palm Springs
Zoso Hotel Palm Springs
Zoso Palm Springs
Hotel Zoso Palm Springs
Hotel Zoso Hotel
Hotel Zoso Palm Springs
Hotel Zoso Hotel Palm Springs

Hotel Zoso Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 581 out of 1027 reviews" "
Rating 8 - Good. 216 out of 1027 reviews" "
Rating 6 - Okay. 125 out of 1027 reviews" "
Rating 4 - Poor. 61 out of 1027 reviews" "
Rating 2 - Terrible. 44 out of 1027 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

Josh

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service, room being painted as I arrived
When I showed up, they were painting my room. Then when I told him at the front desk, they said that’s impossible. Then they gave me a bigger room that smelt absolutely terrible. I had to sleep in a room that smelled like paint.
Stayed 1 night in Sep 2024

4/10 Poor

Lucia

Traveled with partner
1st time in Palm Springs! Bad experience in hotel stay, the room next to us had a loud and long argument at 2am yoi could heat screaming, profanity and loud slamming noises. Cops arrived at the scene , this incident kept us up for hours and we had a long flight to catch the next day. Staff didn’t se to do much .
Stayed 3 nights in Oct 2024

6/10 Okay

Narvella

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Average
Stayed 1 night in Jul 2024

10/10 Excellent

alfonzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Erika

Stayed 1 night in Oct 2024

10/10 Excellent

Leslie

Stayed 1 night in Sep 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location and friendly staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Sara S.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Experience Every Time
We live in Los Angeles and go to Palm Springs often, We stay at the Hotel Zoso for the following reasons: rooms are spacious and renovated, beds are very comfortable, great views. ( Recommend upgrading to the Mountain view, pool front., high floor.) Most importantly, the staff are the best: Christine, Len, Rose, Maggie and the rest of the Valet. Very central location & valet is included in the resort fee with in & out car availability. ( Just tip them! )
Stayed 1 night in Sep 2024

10/10 Excellent

Angelica

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

paula

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient to downtown Palm Springs
Stayed 1 night in Oct 2024

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The old Hard Rock and it still rocks!!
Stayed 1 night in Sep 2024

6/10 Okay

JEFFREY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay
Stayed 1 night in Sep 2024

6/10 Okay

Kate

Liked: Cleanliness, staff & service
Disliked: Room comfort
Party Hotel
This hotel has a very cool vibe in the lobby, and the staff is so kind, and the location is amazing…..BUT unfortunately the rooms are dated and the beds //pillows are not comfortable and the tv was old and small. Also, be warned that this is a party hotel so if you are looking for relaxation this is NOT your place. We had no idea and the LOUD pool party music blasted into our room for 5 hours, and there was drag bingo happening in the lobby. Not a chill hotel at all.
Stayed 1 night in Oct 2024

8/10 Good

George, Henderson

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Zoso was a nice enough hotel that seems a little dated (even by Palm Springs retro standards). Our hotel room itself though was great with plenty of room.
Stayed 2 nights in Sep 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will start by saying if you're looking for a hotel pool scene, get one of the 1st floor rooms with back patio that faces the pool. You can thank me later. Clean room, friendly staff, great location that puts you near the heart of it all. Not the biggest fan of valet only, but the valets were great!
Stayed 2 nights in Sep 2024

10/10 Excellent

Veronica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and pool/bar area was fun and relaxing
Stayed 1 night in Oct 2024

10/10 Excellent

Gabriela

Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Don’t expect much and you’ll be happy
Although the staff was friendly this hotel was in desperate need of care. The light in our entry way room would flicker on and off, light on balcony was unplugged and left on patio table. Water pressure in room was horrible. No room service or any place on site to buy drinks/snacks. Ice machines on 2nd floor were down, vending machines down and even if they did work $5 for a can of soda is ridiculous. When we went to the pool we were greeted with an extension cord 1 foot away from being in the pool with nobody around. The lack of presence and care at this hotel was very sad.
Plugged in extension cord so close to pool. No workers in site.
A foot away from disaster
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Liked: Room comfort
Needs some TLC
Booked here based on last experience, which was quite good. Unfortunately, after several years, this property is showing it's age & wear. Room ceiling was cracked, carpet dirty, dressers & vanity are old / worn.Although a galant attempt to check us in early was appreciated, it sadly fell short of expected results.Short staffed during biz hours, gift shop, spa & bars were not open ( pool and lobby).We enjoying the quiet ness & location of the property. Being able to walk all over the town was a bonus to location. In hopes of an update, we might be back.
Stayed 3 nights in Sep 2024

10/10 Excellent

Donell

Stayed 1 night in Aug 2024

10/10 Excellent

Brandon

Stayed 1 night in Sep 2024

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice & clean
Stayed 2 nights in Sep 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place staff is always great and location is amazing
Stayed 1 night in Sep 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely gorgeous in the lobby and like 200 feet from everything you want to do in Palm Springs. We got to the hotel and they said they over booked so we were “upgraded” from our deluxe king bed to a pool view with two queens. Pool view is cool if you want to hear the music at the pool all day but not quite what we were there for. And my boyfriend and I were a little sad to not get our king bed we’d been looking forward to. But this place is literally 200 feet from everything. Everytime I needed directions it was less than a block away. Location amazing Pool amazing if you’re here for that I liked the balcony’s in every room Some of the fixtures in the bathroom as well as the tub need to be upgraded soon but it is just a gorgeous hotel Just bummed about the “upgrade”
Stayed 2 nights in Sep 2024