8/10 Good
Melissa
Traveled with family and small children
Jul 11, 2025
Disliked: Cleanliness, property conditions & facilities
Overall a decent resort for the family. For the price we paid for a one bedroom villa we did expect the villa to be cleaner. There was dog hair all over the floors , carpet and couches. That was pretty disgusting. They are a dog friendly resort but they should let their guests know if there is rooms available that don’t accommodate pets. I have little ones so the crawling on the floor full of pet hair was disgusting. The villa had a small private spa outside that was full of leaves and other debris. Like it hadn’t been cleaned in days. And the outside patio was also pretty dirty. The pool area and kids slide area was also pretty dirty. Mud and trash everywhere. I think for the price you pay you expect a little more cleanliness. The resort definitely needs more upkeep than what they are giving it. Specially the water park and pool area. The inside was nice, the lobby and the two restaurants and snack shop were very nice. No complain. The food was great.
Melissa
Stayed 2 nights in Jun 2025