I had an extremely disappointing experience at The Infusion in Palm Springs, and I am requesting a partial refund. The shower and bathtub were absolutely disgusting, with unfinished stucco and drywall, and screws falling out of the walls. The TV didn’t work, wasn’t connected to anything, and was shockingly small—no larger than 12 inches. There wasn’t even a landline in the room, which added to the feeling of being unsafe.
The location felt very insecure, and the noise throughout the complex was constant and disruptive, making it impossible to relax. Overall, the entire stay was uncomfortable and unacceptable. I strongly advise against staying here and hope to receive a resolution regarding my refund.
Let me know if you’d like to adjust anything!