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La Serena Villas, A Kirkwood Collection Hotel

4.0 star property

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Photo gallery for La Serena Villas, A Kirkwood Collection Hotel

Outdoor pool, sun loungers
Romantic Studio Suite | Private kitchenette | Fridge, coffee/tea maker
Romantic Studio Suite | Frette Italian sheets, premium bedding, in-room safe, desk
Front of property
Outdoor dining

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Pet friendly
  • Air conditioning

Explore the area

Map
339 S. Belardo St., Palm Springs, CA, 92262
  • Agua Caliente Cultural Museum
    ‪4 min walk‬
  • Palm Springs Art Museum
    ‪9 min walk‬
  • Palm Springs Convention Center
    ‪3 min drive‬

Room options

View all photos for Deluxe Studio

Frette Italian sheets, premium bedding, in-room safe, desk

Deluxe Studio

  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Studio Suite

Romantic Studio Suite | Living area | 40-inch flat-screen TV with cable channels, TV

Romantic Studio Suite

  • 600 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Courtyard King Studio

Courtyard King Studio | Terrace/patio

Courtyard King Studio

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living area | 40-inch flat-screen TV with cable channels, TV

Executive Suite, 1 King Bed

  • 600 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed, Patio

Frette Italian sheets, premium bedding, in-room safe, desk

Deluxe Studio, 1 King Bed, Patio

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Studio, 1 King Bed, Patio

Luxury Studio, 1 King Bed, Patio | Frette Italian sheets, premium bedding, in-room safe, desk

Luxury Studio, 1 King Bed, Patio

  • Sleeps 2
  • 1 King Bed

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About this property

La Serena Villas, A Kirkwood Collection Hotel

4-star hotel in Downtown Palm Springs
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Self parking is free. Other amenities include a bar/lounge, a rooftop terrace, and spa services.
La Serena Villas, A Kirkwood Collection Hotel offers 18 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Beds feature Frette Italian sheets and premium bedding. 40-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and refrigerators can be requested.
Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and Swedish massages.
In addition to a full-service spa, La Serena Villas, A Kirkwood Collection Hotel features an outdoor pool and complimentary bicycles. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink.

This Palm Springs hotel also offers a rooftop terrace, spa services, and gift shops/newsstands. Complimentary self parking is available on site, along with a car charging station.

La Serena Villas, A Kirkwood Collection Hotel is a smoke-free property.

La Serena Villas, A Kirkwood Collection Hotel has a restaurant on site.

Languages

English

Property amenities

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Deep-tissue massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 floor
  • 5 buildings
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Frette Italian sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator on request

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 100 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children younger than 21 are not allowed at this adults-only property; all guests 21 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 54.1 per accommodation, per night
The resort fee includes:
  • In-room bottled water
  • Internet access
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 100 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel is smoke-free. Any guests who smoke on property grounds will be accessed a USD 500 fee.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 21 years old are not permitted at this adults-only property

Property is also known as

Serena Villas Palm Springs
La Serena Villas
La Serena Villas Adults Only
La Serena Villas A Kirkwood Collection Hotel
La Serena Villas, A Kirkwood Collection Hotel Hotel
La Serena Villas, A Kirkwood Collection Hotel Palm Springs
La Serena Villas, A Kirkwood Collection Hotel Hotel Palm Springs

La Serena Villas, A Kirkwood Collection Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 348 out of 411 reviews
Rating 8 - Good. 40 out of 411 reviews
Rating 6 - Okay. 9 out of 411 reviews
Rating 4 - Poor. 7 out of 411 reviews
Rating 2 - Terrible. 7 out of 411 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property but some hiccups
Property is beautiful and we would stay again. There were a couple of things to take note of. At check in we were told we would be receiving breakfast baskets and would be texted the day before about delivery time. Unfortunately we were never contacted either day we stayed about this service. Another issue we encountered was during lunch. We ordered two tacos and when they came out they tasted a little off. When checking the food we discovered a clove. When we asked if this ingredient was supposed to be in the meal our waiter left to ask. After waiting over ten minutes for a response another staff member came back and we asked him the same question and he stated that was not supposed to be in our food. The previous waiter never came back. They were nice enough to discount the food but after that we decided not to eat on property.
Stayed 2 nights in Dec 2024

8/10 Good

Brock

Traveled with partner
Liked: Cleanliness, amenities
This place is absolutely awesome overall, it isn't cheap but the size of the villas along with the fact some come with private patios and hottubs or outdoor bathrtubs makes it overall worth it. Now for the negatives, for a property as pricey as this one there were a lot of little things you'd think would be taken care of, there was some water damage to the trim on either side of the shower that was kinda unsightly, the hot water didn't work at all on one of the lav faucets, the sprayer for the kitchen sink didn't work at all and was unusable, some of the tableware was dirty still and the kitchen table was still sticky and looked like it hadn't been wiped down. Would I stay here again absolutely in a heartbeat..if they fixed some of these other issues it would be 5 stars no doubt.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very nice people at front desk, wonderful room with kitchenette, close to all the action. Bed was super comfortable! Would definitely stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about it! Great stay!
Stayed 3 nights in Oct 2024

10/10 Excellent

JEFFREY

Liked: Cleanliness, staff & service, property conditions & facilities
Great room, excellent services. I would definitely stay there again.
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property. What an unforgettable day. The room was perfect with the private patio/hot tub.
Stayed 1 night in Sep 2024

10/10 Excellent

Linda, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful designed and serene little resort. Front desk and restaurant staff provided great service. This was my first stay and it was a lovely experience. Than you!
Stayed 1 night in Oct 2024

8/10 Good

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love coming to La Serena. This our third time. I feel like the staff was a little less friendly this last stay. The facility never disappoints. The restaurant was closed for a plumbing issue for the entire day and only limited beverages were available at the pool. For what you pay per evening, you would think they would have offered something to make up for the inconvenience. It was 105 each day we were there and stayed 3 days. Overall it is a great place to stay. Very intimate and clean facility.
Stayed 2 nights in Sep 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Anthony

Stayed 2 nights in Sep 2024

10/10 Excellent

Ekaterina

👍
Stayed 1 night in Sep 2024

8/10 Good

Frank, Newport Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a great property and still beautiful despite the change of ownership. The service level has dropped though since the ownership change (not as crisp).
Stayed 1 night in Sep 2024

2/10 Terrible

javier

Stayed 2 nights in Aug 2024

4/10 Poor

Jacob

Liked: Cleanliness
Disliked: Staff & service
Stayed here for 2 nights for a mini honeymoon right after our wedding, we also let the staff know before that we were celebrating. The property looked beautiful when we first arrived we parked out front,the front desk receptionist wasn’t very friendly she asked what make,model and color our car was I told her and then said “we just parked right out front” and she didn’t say anything. We then pulled our luggage up the steps and through the property to get to our room. It wasn’t till later we found out there were parking spaces in the back of the property right by our room. We stayed in room 14 with the outdoor spa. The room was beautiful and looked just like the photos but there was nothing special done for our honeymoon which was disappointing. The patio area was also very cute! The first day we got massages in what was a small room with independent contractors doing the massages (they let us know that they weren’t part of the hotel staff). It definitely wasn’t the experience I was expecting for a Michelin star hotel spa. Both nights I was woken up by what I thought was the shower on full blast but it was the air conditioner draining into the shower? It didn’t stop for hours I threw towels in the shower to soften the noise but it didn’t work.So we didn’t sleep either night.Also the left sinks water didn’t work out of one faucets & the spa light also didn’t turn on.The delivered “breakfast” to your door every morning which was a joke.
Stayed 2 nights in Aug 2024

8/10 Good

steve

Stayed 1 night in Aug 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and food are amazing ! Wonderful customer experience! Aaron was especially kind and helpful! Would have recommended to everyone ..lovely place..
Stayed 2 nights in Jul 2024

6/10 Okay

Priscilla

Liked: Cleanliness
Disliked: Staff & service
I have stayed here before and alot of the great little details were now removed . The hotel as luxurious as it could be now is just really basic . I would not spend 900 on a 2 day stay for all the basic things and details that stood it apart . I would have much rather stayed else where. Definitely not ever booking here again . The ac unit was not working in my first room and we had to downgrade to another room. The front desk personnel was rude and for this experience it’s not worth the money .
Stayed 2 nights in Jul 2024

10/10 Excellent

Emilia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Carlene, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay! This is definitely my new favorite hotel in Palm Springs. And the restaurant is amazing as well. It does not disappoint!
Stayed 1 night in Jun 2024

10/10 Excellent

Kim, Walnut

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024