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Hilton Vacation Club Palm Canyon Palm Springs

2.5 star property

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Photo gallery for Hilton Vacation Club Palm Canyon Palm Springs

Outdoor dining
TV
Interior
View from room
Premium bedding, in-room safe, desk, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available

Explore the area

Map
2800 South Palm Canyon Drive, Palm Springs, CA, 92264
  • Indian Canyons Golf Resort
    ‪6 min walk‬
  • Indian Canyon
    ‪6 min drive‬
  • Palm Springs Convention Center
    ‪6 min drive‬
  • Palm Springs, CA (PSP-Palm Springs Intl.)
    ‪17 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Roll-in Shower

Premium bedding, in-room safe, desk, iron/ironing board

Studio, 1 Queen Bed, Roll-in Shower

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Hearing Accessible

Premium bedding, in-room safe, desk, iron/ironing board

Studio, 1 Queen Bed, Hearing Accessible

  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed

Premium bedding, in-room safe, desk, iron/ironing board

Studio, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Balcony

Premium bedding, in-room safe, desk, iron/ironing board

Studio, 1 Queen Bed, Balcony

  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Hearing Accessible

Premium bedding, in-room safe, desk, iron/ironing board

Studio, 1 Queen Bed, Hearing Accessible

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (King)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Accessible Bathtub (King)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Bedrooms, Hearing Accessible (1 King, 1 Queen)

TV

Room, 2 Bedrooms, Hearing Accessible (1 King, 1 Queen)

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Balcony (1 King, 1 Queen)

TV

Suite, 2 Bedrooms, Balcony (1 King, 1 Queen)

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 3 Bedrooms, Balcony (1 King, 2 Queens)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 3 Bedrooms, Balcony (1 King, 2 Queens)

  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 Bedroom, Roll-in Shower (1 King Bed)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Roll-in Shower (1 King Bed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Accessible Bathtub (1 King, 1 Queen)

TV

Suite, 2 Bedrooms, Accessible Bathtub (1 King, 1 Queen)

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 Bedroom, Balcony (1 King Bed)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Balcony (1 King Bed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Roll-in Shower (1 King, 1 Queen)

TV

Suite, 2 Bedrooms, Roll-in Shower (1 King, 1 Queen)

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 Bedroom, Hearing Accessible (1 King Bed)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Hearing Accessible (1 King Bed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Balcony (1 King, 1 Queen)

TV

Suite, 2 Bedrooms, Balcony (1 King, 1 Queen)

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Ground Floor

Premium bedding, in-room safe, desk, iron/ironing board

Studio, 1 Queen Bed, Ground Floor

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Hearing Accessible (1 King, 1 Queen)

TV

Suite, 2 Bedrooms, Hearing Accessible (1 King, 1 Queen)

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

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About this property

Hilton Vacation Club Palm Canyon Palm Springs

Hotel in Canyon Corridor
2 outdoor pools, a fitness center, and a bar/lounge are available at this smoke-free hotel. Additionally, a poolside bar, a sauna, and a hot tub are onsite.
Hilton Vacation Club Palm Canyon Palm Springs offers 264 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. Televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Vacation Club Palm Canyon Palm Springs features 2 outdoor swimming pools, a waterslide, a hot tub, and a sauna. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. This Palm Springs hotel also offers a children's pool, a fitness center, and a terrace.

Hilton Vacation Club Palm Canyon Palm Springs is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 9:00 AM and 11:00 AM.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 9:00 AM to 11:00 AM for a fee: USD 8 to 16 per person
  • A bar/lounge
  • A poolside bar

Things to do

  • 2 outdoor pools
  • 9-hole adjacent golf course
  • Basketball
  • Children's pool
  • Gym
  • Hot tub
  • Sauna
  • Steam room
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room microwave
  • Laundry facilities
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Tour and ticket assistance

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3 AM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [Members Lobby]
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay
  • Resort fee: USD 34.35 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Self parking
  • Spa access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 8 to 16 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will issue daily pool access wristbands to registered guests only. Maximum room occupancy will be strictly enforced. Guests cannot access the pool/resort amenities after check-out to avoid overcrowding in the pool area.

We should mention

Pool access available from 8:00 AM to 10:00 PM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Palm Canyon
Palm Canyon Palm Springs
Palm Canyon Resort
Palm Canyon Resort Palm Springs
Resort Palm
Palm Canyon Hotel Palm Springs
Palm Canyon Resort And Spa
Palm Canyon Resort Diamond Resorts Palm Springs
Palm Canyon Resort Diamond Resorts
Palm Canyon Diamond Resorts Palm Springs
Palm Canyon Diamond Resorts

Hilton Vacation Club Palm Canyon Palm Springs Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 749 out of 1479 reviews
Rating 8 - Good. 322 out of 1479 reviews
Rating 6 - Okay. 173 out of 1479 reviews
Rating 4 - Poor. 110 out of 1479 reviews
Rating 2 - Terrible. 125 out of 1479 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Wan Jun

Traveled with family
Liked: Amenities
Smell not good in the room, but tolerable.
Stayed 5 nights in Dec 2024

4/10 Poor

Ronald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the fact when i registered i got charged with a resort fee of $210.00, what a surprise. Will not be staying there again
Stayed 7 nights in Dec 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Doorva

Stayed 3 nights in Dec 2024

2/10 Terrible

Christopher

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and amazing staff. I would definitly stay here again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Colman

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with family with young kids. Excellent pool.
Stayed 5 nights in Dec 2024

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Gina

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms need TLC but pool is nice
Pool bar service was great and the pool waterfall was very nice which was the highlight of the trip. The carpet inside the room was very run down. Its time for them to put some TLC in those rooms.
Stayed 2 nights in Dec 2024

6/10 Okay

Abigail

Traveled with family and small children
Disliked: Cleanliness, amenities
The area around the property is very nice and we felt safe. The room was big but needed some desperate updating. The carpet was old and dirty. The bathroom had a two sink vanity with drawers and doors that were falling apart.
Stayed 2 nights in Dec 2024

10/10 Excellent

Marilou, West Covina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve been coming here for years. We love it here! Everything is great! Thank you!!
Stayed 7 nights in Nov 2024

10/10 Excellent

Donald

Stayed 1 night in Nov 2024

8/10 Good

Brandi

Stayed 1 night in Nov 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice just wish they had more for kids
Stayed 3 nights in Nov 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

alfonso

Stayed 2 nights in Nov 2024

6/10 Okay

James Darrell

Traveled with partner
Liked: Cleanliness, staff & service
Staff and recreational areas were fine. Room was very dated and not in good condition.
Stayed 5 nights in Nov 2024

6/10 Okay

Odell

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very average
Staff was excellent. Suite was great and quite large. Didn’t get the opportunity to have breakfast because it wasn’t available until 9am. No late check out was available.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Andrew

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
This was our second time staying here. We only came back because my kids love the pool/water slide area. We will not be coming back after this. In our room (2 bedroom, 1 bath suite) there was: - stains on the carpet - broken tiles in the kitchen - water damage under all the sinks - holes in the sheets - hair under the bedding - smell coming from bathroom sinks Our second to last day I woke up with blood stains on my pillow case which is a sign of bed bugs. Praying we didn’t take those home with us. The building we stayed in smelled like a combo of mildew, chemical cleaner and ant spray. There is NO CELL SERVICE here, not sure why. But the internet was fast and we used that to send texts via iMessage. The staff was prompt to help when we needed things. Every staff we encountered was pleasant and helpful - including the lifeguards. The “resort fee” is a joke - we have a larger SUV so we were able to park in “SUV parking” most of the time but a handful of days there were compact cars parked there. The gym is dirty and full of broken equipment - the connect 4 game (included in resort fee) was completely splintered and unable to safely use. The only thing we enjoyed was the water slide area and jacuzzis. It was really only worth it for those things.
Stayed 2 nights in Nov 2024

10/10 Excellent

Audrey

Traveled with family and small children
Liked: Cleanliness
Pool is great and location is excellent. Rooms need renovation.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gary D.

Stayed 4 nights in Oct 2024

4/10 Poor

Andrew

Traveled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room and resort were great overall. The only downside, which was significant, was that the room only had AC and no heat (that was working anyway). We woke up multiple times throughout the night because it was freezing in the room and there was no way to make it warmer.
Stayed 1 night in Nov 2024

10/10 Excellent

Rita

Stayed 2 nights in Jun 2024