Hilton Vacation Club Palm Canyon Palm Springs

2.5 star property

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Photo gallery for Hilton Vacation Club Palm Canyon Palm Springs

Outdoor dining
Interior
Premium bedding, in-room safe, desk, iron/ironing board
Exterior
View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available

Explore the area

Map
2800 South Palm Canyon Drive, Palm Springs, CA, 92264
  • Indian Canyons Golf Resort
    ‪2 min walk‬
  • Palm Springs Convention Center
    ‪6 min drive‬
  • Indian Canyon
    ‪8 min drive‬
  • Palm Springs, CA (PSP-Palm Springs Intl.)
    ‪8 min drive‬

Room options

Studio, 1 Queen Bed, Roll-in Shower

  • Sleeps 2
  • 1 Queen Bed

Studio, 1 Queen Bed, Hearing Accessible

  • Sleeps 4
  • 1 Queen Bed

1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

1 Queen Bed with Sofabed

  • Sleeps 4
  • 1 Queen Bed

Studio, 1 Queen Bed, Hearing Accessible

  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible Bathtub (King)

  • Sleeps 4
  • 1 King Bed

Room, 2 Bedrooms, Hearing Accessible (1 King, 1 Queen)

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Suite, 2 Bedrooms, Balcony (1 King, 1 Queen)

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Suite, 3 Bedrooms, Balcony (1 King, 2 Queens)

  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

Suite, 1 Bedroom, Roll-in Shower (1 King Bed)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms, Accessible Bathtub (1 King, 1 Queen)

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Suite, 1 Bedroom, Balcony (1 King Bed)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms, Roll-in Shower (1 King, 1 Queen)

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Suite, 1 Bedroom, Hearing Accessible (1 King Bed)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms, Balcony (1 King, 1 Queen)

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

1 Queen Bed with Kitchenette

  • Sleeps 4
  • 1 Queen Bed

Suite, 2 Bedrooms, Hearing Accessible (1 King, 1 Queen)

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

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About this property

Hilton Vacation Club Palm Canyon Palm Springs

Hotel in Canyon Corridor
2 outdoor pools, a fitness center, and a bar/lounge are available at this smoke-free hotel. Additionally, a poolside bar, a sauna, and a hot tub are onsite.
Hilton Vacation Club Palm Canyon Palm Springs offers 264 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. Televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Vacation Club Palm Canyon Palm Springs features 2 outdoor swimming pools, a waterslide, a hot tub, and a sauna. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. This Palm Springs hotel also offers a children's pool, a fitness center, and a terrace.

Hilton Vacation Club Palm Canyon Palm Springs is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 9:00 AM and 11:00 AM.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 9:00 AM to 11:00 AM for a fee: USD 8 to 16 per person
  • A bar/lounge
  • A poolside bar

Things to do

  • 2 outdoor pools
  • 9-hole adjacent golf course
  • Basketball
  • Children's pool
  • Gym
  • Hot tub
  • Sauna
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room microwave
  • Laundry facilities
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Tour and ticket assistance

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3 AM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [Members Lobby]
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation
  • Resort fee: USD 34.35 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Self parking
  • Spa access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 8 to 16 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will issue daily pool access wristbands to registered guests only. Maximum room occupancy will be strictly enforced. Guests cannot access the pool/resort amenities after check-out to avoid overcrowding in the pool area.

We should mention

Pool access available from 8:00 AM to 10:00 PM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Palm Canyon
Palm Canyon Palm Springs
Palm Canyon Resort
Palm Canyon Resort Palm Springs
Resort Palm
Palm Canyon Hotel Palm Springs
Palm Canyon Resort And Spa
Palm Canyon Resort Diamond Resorts Palm Springs
Palm Canyon Resort Diamond Resorts
Palm Canyon Diamond Resorts Palm Springs
Palm Canyon Diamond Resorts

Hilton Vacation Club Palm Canyon Palm Springs Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 745 out of 1444 reviews
Rating 8 - Good. 304 out of 1444 reviews
Rating 6 - Okay. 171 out of 1444 reviews
Rating 4 - Poor. 104 out of 1444 reviews
Rating 2 - Terrible. 120 out of 1444 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Laurel

Traveled with group
Nice pool area. Bathroom and style out of date, furniture not especially comfortable, but was totally fine for 2 nights.
Stayed 2 nights in Feb 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Nice stay

Great view from our room. Prefer this as opposed to looking at the pool. Our building is scheduled for renovation next year but wasn’t a bad as I thought it would be. Good location for us.
Good morning Palm Springs !
Stayed 6 nights in Feb 2025

10/10 Excellent

Gerald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable, but carpet was old and worn. Pool and pool area was clean and kept in excellent condition. All of the staff was pleasant and very helpful.
Stayed 3 nights in Feb 2025

8/10 Good

Luanne

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and out of the way
Stayed 7 nights in Feb 2025

10/10 Excellent

Vicente

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Ismael

Great service
Stayed 2 nights in Dec 2024

10/10 Excellent

Carlos

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The construction was a bit much
Stayed 2 nights in Feb 2025

8/10 Good

Kristin

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

6/10 Okay

Amber

Traveled with family and small children
Liked: Staff & service
Room was small and in pretty bad shape. I couldn’t believe it was a Hilton. The amenities were wonderful though and the bed was comfortable so that made up for it.
Stayed 2 nights in Feb 2025

6/10 Okay

Vince

Traveled with family
Liked: Cleanliness
Dated but clean enough...
Stayed 3 nights in Feb 2025

4/10 Poor

Liliana, Los Angeles

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is awful
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Reasonable but ready for an update.

While in a very nice location (close to downtown, hiking, and 111 east), the rooms in this property are in need of an update. If you're looking for an '80s experience, this place has it all: basic cable, worn out carpet and uncomfortable furniture. The kitchen is basic, with a few utensils, plates, and a toaster, which is a positive. The microwave and refrigerator were very old but functional. On a positive note, the pool area is outstanding, parking is convenient, and the staff are amazing, very good service overall. During season, the price is reasonable which made us choose this location, but I don't think we would come back.
Stayed 2 nights in Feb 2025

2/10 Terrible

Dina

Stayed 1 night in Jan 2025

6/10 Okay

Barbara J

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views.
Stayed 1 night in Jan 2025

6/10 Okay

Mary, Roseburg

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Very poor representation for a Hilton property. Very outdated and furniture was old and worn. . Sparse room decor. Neighboring room had domestic fights each night which we reported. We reserved a 2 queen bed room on ground floor but ended up in lock off studio with 1 bed and sofa bed at furtherest end of hotel,3rd floor with view of maintenance bldg roof. Hilton Honors member 50 years!!! Disappointed.
Stayed 3 nights in Jan 2025

10/10 Excellent

Adam, Port Moody

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were really grateful to the staff and the great service at this hotel. While it has a few tired features, they are actively refreshing it in phases. Our 2 bedroom, 2 bathroom place was great, and we made full use of the little kitchenette. Given that it was shoulder season, the security staff and manager generously allowed us to park and lock our small motorcycle trailer in their underground parking, allowing us to ride on to Baja. We’ll be back this week for another stay, and to pick up our trailer before heading back north. We would definitely recommend this place for road-trippers.
Stayed 2 nights in Jan 2025

6/10 Okay

Jennifer

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Family Fun and relaxation

Hotel is under renovations, which is good because it is dated and shows wear. The value was spot on for our family of 4. The pool and slide area was fantastic, it’s what brought us to the hotel. Pool is very large and heated to a nice warm temperature which was perfect and comfortable for our January stay. The staff were friendly and helpful, overall a great stay and good value. Once the renovations are complete I’m sure it will be excellent, would recommend and likely to return next year.
Stayed 1 night in Jan 2025

10/10 Excellent

Ashley

Stayed 4 nights in Jan 2025

8/10 Good

Allan

Traveled with partner
Liked: Cleanliness, staff & service
Property is older but in the process of being renovated. Staff in all departments are excellent. Could use an actual restaurant for convenience in addition to what exists at the pool bar.
Stayed 9 nights in Jan 2025

8/10 Good

Sean

Traveled with family
Liked: Staff & service, amenities
It was ok.
Stayed 2 nights in Jan 2025

6/10 Okay

susan

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Bernadette

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge thank you for an amazing stay. The customer service is excellent and the staff are very friendly and helpful. The room met all our needs and more! This hotel will be top on my list when I return to Palm Springs! We will be back!
Stayed 1 night in Jan 2025

10/10 Excellent

Xiomara, Mukilteo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 7 nights in Jan 2025

8/10 Good

Mike

Liked: Staff & service, amenities
Some of the counter tops were sticky and I had to put a towel in the tub because part of the tub’s lining was flaking off. Overall a great stay, some of the rooms need renovations though.
Stayed 6 nights in Jan 2025

10/10 Excellent

Kelley

Liked: Property conditions & facilities
We enjoyed our stay greatly.
Stayed 5 nights in Dec 2024