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Quality Inn Palm Springs Downtown

2.5 star property

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Photo gallery for Quality Inn Palm Springs Downtown

Flat-screen TV
Egyptian cotton sheets, premium bedding, down comforters, desk
2 outdoor pools, open 8 AM to 10 PM, pool umbrellas, sun loungers
Outdoor dining
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot Tub
  • 24/7 front desk
  • Laundry
  • Pool
  • Parking included
  • Air conditioning

Explore the area

View in a map
390 S Indian Canyon Dr, Palm Springs, CA, 92262
  • Agua Caliente Cultural Museum
    ‪5 min walk‬
  • Palm Springs Art Museum
    ‪10 min walk‬
  • Palm Springs Convention Center
    ‪19 min walk‬
  • Palm Springs, CA (PSP-Palm Springs Intl.)
    ‪5 min drive‬

Room options

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About this property

Quality Inn Palm Springs Downtown

Hotel in Downtown Palm Springs
2 outdoor pools, a hot tub, and a meeting room are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available once per stay.
Quality Inn Palm Springs Downtown offers 129 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs with deep soaking bathtubs.

This Palm Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and change of towels can be requested. Housekeeping is provided on a limited basis.

2 outdoor swimming pools are on site along with a hot tub.
Quality Inn Palm Springs Downtown features 2 outdoor swimming pools and a hot tub. Wireless Internet access is complimentary. This Palm Springs hotel also offers a terrace, a vending machine, and a garden. Onsite self parking is complimentary.

Quality Inn Palm Springs Downtown is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Things to do

  • 2 outdoor pools
  • Hot tub

Family friendly

  • 2 outdoor pools
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (once per stay)

Business services

  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 buildings
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from December 21 2022 to April 1 2024 (dates subject to change).
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Fitness facility
The following facilities are closed on Saturday and Sunday:
  • Fitness facility

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 25 mi (40 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 8 AM to 10 PM
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Palm Springs Downtown
CCO Hotel Downtown Palm Springs
CCO Hotel Downtown
CCO Downtown Palm Springs
CCO Downtown
Baymont Inn Palm Springs Hotel
Baymont Inn Palm Springs
Baymont Inn Suites Palm Springs
Quality Palm Springs Downtown
Comfort Inn Palm Springs
Palm Springs Comfort Inn
CCO Hotel Suites Downtown
Quality Palm Springs Downtown
Quality Inn Palm Springs Downtown Hotel
Quality Inn Palm Springs Downtown Palm Springs
Quality Inn Palm Springs Downtown Hotel Palm Springs

Reviews

Quality Inn Palm Springs Downtown Reviews

7.2

Good

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 290 out of 1000 reviews
Rating 8 - Good. 313 out of 1000 reviews
Rating 6 - Okay. 175 out of 1000 reviews
Rating 4 - Poor. 123 out of 1000 reviews
Rating 2 - Terrible. 99 out of 1000 reviews

Reviews

2/10 Terrible

Timothy

Stayed 5 nights in Feb 2023

2/10 Terrible

KAY

Stayed 2 nights in Feb 2023

8/10 Good

steve

2/10 Terrible

Tim

2/10 Terrible

Juan Carlos

Stayed 2 nights in Dec 2022

2/10 Terrible

chester

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Like: Good enough to sleep. Don’t like: No microwave, you pay extra, No breakfast, “Covid excuse”, No fridge, Laundry broke, ice machine barely produce ice. Room furniture old. Worse Quality Inn I’ve been.. owner try to be cheap and reduce allot of the suppose to be included amenities. NOT recommended.

10/10 Excellent

Armando

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and very close to the main strip

8/10 Good

Alice

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean
Stayed 1 night in Dec 2022

6/10 Okay

Thomas

Traveled with group, Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Arrived around 1PM, told Check-In was 3PM…this needs to change. Asked to use restroom since I would check-in later, declined due to NO key to restroom…NOT REPLACED…supposedly stolen.. Extensive water damaged to Lobby, not repaired. One ice machine broken and not repaired… Noticing my frustration the clerk allowed us to check-in….I was not only traveling with someone, another individual I was with had a reservation…
Stayed 1 night in Nov 2022

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Stayed 1 night in Nov 2022

10/10 Excellent

Edward

Stayed 2 nights in Nov 2022

8/10 Good

Alan Shane

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Superb location, friendly service, worn rooms.

Given Palm Springs prices, this hotel gives you a great location in the heart of downtown for an unbeatable price ...but you do get what you pay for in terms of the wear of the rooms and bathrooms. Paint is peeling in some spots, furniture is bruised and stained. However, bed was comfortable & clean & service was very friendly (both housekeeping and front desk). Would definitely recommend for those on a budget who's rather sacrifice quality for location. Also quiet, I slept very well every night.
Stayed 1 night in Nov 2022

8/10 Good

Samantha

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2022

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t waste your time-refund needed-👎Hotels.com

Gym equipment looked great through the windows but couldn’t access it with deadbolt lock 🔒. This hotel needs lots of work and not worth the time or money. Can’t believe hotels.com gives this a 7/10. Hotel staff was asleep on the job and waited 15 minutes to check out with me yelling Hello several times at 5:30 am
Listing when reservation was made with breakfast but you can see this sign is quite old.
No smoking but the room had a odor of mildew/smoke
Stayed 3 nights in Nov 2022

6/10 Okay

Federico

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2022

2/10 Terrible

Kelly

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed with our stay here. Extremely noisy on a weekend, with loud groups in the parking lot or half-naked meth fights a few doors down in the morning being the highlights. Anyone walking on your floor outside seemed amplified at all hours of the night. The ice machines don't work except for the one on the 1st floor, which is missing chunks of its dispenser area. There's a Rite-aid a block away if you need anything but I wouldn't recommend walking over there alone at night. Both times we ventured over there, we encountered different people randomly yelling and screaming at imaginary threats even though it was a relatively short walk. Breakfast is also no longer served, which we were informed when we arrived. Check in and out was quick & painless. Our room featured really finicky motion sensor-controlled lights which would come on in the middle of the night if you moved slightly in bed. Some rooms apparently have refrigerators as well but ours did not. Water stains on the ceiling added some ambiance to the room's personality also. The wifi internet completely died our last day there but not sure if that was in the motel's control or not. On the positive side, it's not too far from the edge of downtown so there are plenty of restaurants within walking distance. Overall I got the impression that the motel is leveraging its proximity to downtown to attract customers, while desperately trying to save money everywhere it can to stay afloat.
Stayed 2 nights in Nov 2022

2/10 Terrible

Wonhong

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience. Although I wish they would offer the comp breakfast as they used to.
Stayed 3 nights in Nov 2022

2/10 Terrible

Jeremy

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Place is filthy, with blood and/or feces splatters on ceiling and walls. Asked front desk host, Joe, to do something about it but he refused to even take a look. Bed sheets had hair on them and your better off sleeping on the floor as these beds are the worst. Free breakfast no longer exists. Stay somewhere else!

6/10 Okay

Maria, Hacienda Heights

Traveled with partner
Liked: Staff & service
I used to stay here before the pandemic. It was decent and good for the price. Now it seems to need some updates. Pool looked like there was mold/mildew stains. It wasn’t heated as they said it would be. No more continental breakfast. I just not was satisfied
Stayed 2 nights in Oct 2022

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the view from our front door which we left open most of the time we were there
Stayed 3 nights in Oct 2022

4/10 Poor

PATRICK

Traveled with group
Liked: Staff & service
Disliked: Amenities
No wifi No gym No breakfast Pool area need some tlc
Stayed 2 nights in Oct 2022

6/10 Okay

Edward

I have stayed here 6 times with no issue. This time everything was fine except the wifi was down. I stayed 4 nights on the last day the hotel put wifi in the lobby only for the guest. It was very Irritating. I’m holding another reservation for November if they do not have it fixed I will be cancelling for sure. In today’s day and age and not have Wi-Fi it is outrageous and uncalled for.
Stayed 4 nights in Oct 2022

6/10 Okay

Dale

Disliked: Amenities
Location good-
Stayed 2 nights in Oct 2022