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Thompson Palm Springs, by Hyatt

4.0 star property

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Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Lobby
Terrace/patio
Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
414 North Palm Canyon Drive, Palm Springs, CA, 92262
  • Palm Springs Art Museum
    ‪10 min walk‬
  • Agua Caliente Cultural Museum
    ‪12 min walk‬
  • Palm Springs Convention Center
    ‪13 min walk‬
  • Palm Springs, CA (PSP-Palm Springs Intl.)
    ‪5 min drive‬

Room options

Suite (Canyon Upper Stories)

  • Sleeps 2
  • 1 King Bed

Suite, Accessible (Canyon Upper Stories)

  • Sleeps 2
  • 1 King Bed

Suite (Thompson)

  • Sleeps 2
  • 1 King Bed

Suite (Hardy)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Walk-up)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Balcony (Walk-up)

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (Palm Courtyard)

  • Sleeps 2
  • 1 King Bed

Suite, Accessible Bathtub (Palm Courtyard)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Balcony

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Roll-in Shower

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible Bathtub

  • Sleeps 4
  • 2 Queen Beds

Suite (Las Palmas Upper Stories)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible Bathtub (Upper Stories)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Roll-in Shower, Balcony

  • Sleeps 4
  • 2 Queen Beds

Suite, Accessible Bathtub (Loft Upper Stories)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Balcony

  • 520 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite (Alejo Walk-Up)

  • Sleeps 2
  • 1 King Bed

Suite (Alejo)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Courtyard)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed (Courtyard)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Upper Stories)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed (Upper Stories)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Upper Stories)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds (Upper Stories)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Palm)

Suite (Palm) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite (Palm)

  • 1420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Courtyard)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds (Courtyard)

  • 441 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Thompson Palm Springs, by Hyatt

4-star hotel in Downtown Palm Springs
This smoke-free hotel features 2 restaurants, 2 outdoor pools, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking, and 24-hour room service. Change of towels is available on request.
Thompson Palm Springs, by Hyatt offers 168 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 55-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Thompson Palm Springs, by Hyatt features 2 outdoor swimming pools, a fitness center, and complimentary bicycles. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

A business center is on site at this 4-star property. This Mediterranean hotel also offers concierge services, 24-hour room service, and a water dispenser. Onsite parking is available (surcharge), along with a car charging station.

Thompson Palm Springs, by Hyatt is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Thompson Palm Springs, by Hyatt has 2 restaurants on site.
24-hour room service is available.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered valet parking on site (USD 30 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 30 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • 2 outdoor pools
  • Bicycle storage
  • Free bicycle rentals
  • Gym

Family friendly

  • 2 outdoor pools
  • Crib (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Front entrance ramp
  • No elevator (single-level property)
  • Pool hoist on site
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 buildings
  • At least 80% lighting from LEDs
  • Built in 2024
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • Smoke-free property
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Frette Italian sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
2 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 25.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 57.86 per accommodation, per night
  • Utility fee: USD 1.14 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 30 per person
  • Covered valet parking fee: USD 30.00 per night
  • Crib (infant bed) fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and outdoor lighting

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Thompson Palm Springs, by Hyatt Hotel
Thompson Palm Springs, by Hyatt Palm Springs
Thompson Palm Springs, by Hyatt Hotel Palm Springs

Thompson Palm Springs, by Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 58 out of 74 reviews
Rating 8 - Good. 11 out of 74 reviews
Rating 6 - Okay. 2 out of 74 reviews
Rating 4 - Poor. 1 out of 74 reviews
Rating 2 - Terrible. 2 out of 74 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michaela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 3 nights for a girls getaway weekend. Hotel was beautifully designed and decorated, great restaurants and pool area. However the staff was fantastic - wonderful experiences with the doorman (from LA originally - I’m so sorry I didn’t get your name) front desk (Marisol) and everyone we encountered. Only note was that the pool bar was understaffed so there was a long wait for service. Location was perfect - so many things in walking distance. Great hotel and would stay again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Wendy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful in every way! Nothing we didn’t love about this hotel and will definitely be back!
Stayed 3 nights in Feb 2025

10/10 Excellent

Corinne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel. Great staff. We had a wonderful stay ... As the management is still doing renovations I would like to suggest adding a few more art work pieces to the rooms. They are clean, well appointment but feel a bit sparse. The artwork in the lobby is gorgeous. Terrific staff at this hotel. We stayed three nights and had a wonderful time. The views from the pool area are so beautiful.
Stayed 3 nights in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2025

2/10 Terrible

Lori, Eugene

Disliked: Staff & service
Did not accommodate me at all.
Stayed 1 night in Jan 2025

10/10 Excellent

Ronald, Dana Point

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful new hotel in the heart of Palm Springs. Our room was nicely decorated and very comfortable. While the lobby is on ground level, all hotel rooms are above on the second and third levels. The Thompson's pool area is quite nice, though we didn't utilize it this trip due to the weather. The hotel restaurant and bar seem to both be very popular, with good reason. Parking is valet-only (which I wasn't thrilled about); however they offered electric vehicle charging at no additional charge. Both were included in the "resort fee."

10/10 Excellent

Minnette

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Derek

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Hot water was not consistent. Had issues with the shampoo and other shower containers not operating correctly. Hotel was nice and would go back but they are still working out some items with a new hotel. Location was great.
Stayed 5 nights in Jan 2025

10/10 Excellent

Rachael

Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great new addition to PS!

My husband and I had a wonderful stay at The Thompson. We had been to Palm Springs before, but it was nice to stay somewhere that was more centrally-located. (Definitely walkable, you can also easily take an Uber to most other spots in Palm Springs within 10-15 min.) Service was warm and they are incredibly dog-friendly, even in the restaurant/bar, which was a big plus for us as we brought along our pup. The other draw (as is with Thompson Hotels in general) is the design - while the hotel isn't fully finished yet, the rooms are thoughtfully appointed, chic, have great lighting in the bathroom, and very comfortable beds. I believe most if not all of the rooms on the property have a balcony. My only criticism here is that our room faced a somewhat busy street, and you could hear the traffic in the evenings - but we're from NYC, so it wasn't a deal-breaker for us. We didn't get to use the pool, but it looked great, and the gym was spacious and relatively well-equipped. Lola Rose (the property's bar and restaurant) was also a nice spot to hang out for a drink and a bite, although service was a little more on "Palm Springs time" unless you are in the main dining room. Overall, a nice spot to stay that I would recommend if you wanted to be more central, and especially wonderful if you have a dog.
Stayed 2 nights in Dec 2024

10/10 Excellent

George

Stayed 1 night in Jan 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is stunning, staff is very attentive and friendly. The only downside: To access the pool, the elevator opens directly into a quite swanky/trendy restaurant on the 2nd floor …. The only way to the pool is through the restaurant- you definitely feel very very out of place.
Stayed 9 nights in Dec 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Suzy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My favorite in Palm Springs
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel Downtown Palm Springs

Everyone at The Thompson Hotel was extremely friendly. Our room was clean and had a very spacious balcony. We loved the various outdoor firepits where you could sit at night. We will stay there again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mark

Liked: Amenities
The Thompson Hotel is the place to be!! The pool and restaurant are awesome!!
Stayed 7 nights in Dec 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

George, Dallas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There may still be a few kinks related to the opening and ongoing construction, but the hotel is very nice. Great pool area and bar, restaurant food is good, the hotel car is a treat, and the guest rooms are comfortable. My room didn't have a place to work, so I was on the balcony, which was a bit loud. Hallway noise traveled into my room, but there was no noise from adjacent guestrooms. Water took almost 5 mins to warm up for afternoon and evening showers, but mornings had no issue. As I have experienced with other hotels in this destination, they need to work hard to fulfill the promise of the price point, something their competitors have not learned. Kudos to the valet team - always courteous, helpful and willing to get me where i was going. And front desk gave a great brunch recommendation.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kelsey

Stayed 1 night in Nov 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Great staff service. Glad to see them up and running.
Stayed 1 night in Dec 2024

10/10 Excellent

JEFFREY

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place, however if you face the Main Street it can be a little noisy. But property all in all is nice
Stayed 1 night in Nov 2024